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Customer Ratings & Reviews

$12.99

Customer reviews

Rating 4.7 out of 5 stars with 766 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 4-Port USB 2.0 Hub, highlighting its functional USB ports, reliable overall performance, and ease of use. The hub's size and reasonable price are also appreciated, along with its ability to connect peripheral devices seamlessly and its independent power source. The only concern mentioned is the cord length, which some users find too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 766 reviews
  • Rated 3 out of 5 stars

    Simple

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe works for some people but it was not worth it for me, maybe because we have many many other options on the market now

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are better options. I dont have complaints but it could be better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    need a plug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned item - not because not working but required a outlet/ plug to work and add already too many item on 1 outlet

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job. The headphones don’t work through it though for some reason

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Change

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's is not as good as it looks it doesn't work properly

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its cheap...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap hub. Have since replaced with a better quality one that is faster/ better powered.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Works but was damaged :(

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but one of the ports was damaged and unusable when I opened the box (it appeared to be melted somehow). Didnt have time to return it so Im just stuck with it now. Wish I had gotten one that wasnt damaged as it serves its intended purpose other than the one damaged port

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for sharing your experience with our Best Buy essentials™ 4-Port USB 2.0 Hub. We’re sorry to hear that one of the ports was damaged upon arrival. This is certainly not the quality we strive to provide.

      We understand how inconvenient it is to receive a product in less than perfect condition, especially when you’re unable to return it. Please reach out to our Best Buy essentials customer service team (1-866-597-8427) at your earliest convenience. They can assist you with a solution to ensure you have a fully functional product. We appreciate your feedback and thank you for giving us the opportunity to make this right. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Not very good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product would not allow me to charge and listen to a song in my IPhone. I could charge my IPhone, but could not do both like when I was charging with my portable external battery pack.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi DouglasS. Thank you for writing a review about our Port USB Hub. I apologize that this product will not allow you to charge and listen to a song to your phone.We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Mariepel C.|Best Buy Support
      https://www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    it's just ok.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's iffy. some items connect to the usb. others do not.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    lasted less than 2 months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great until it didn't. less than 2 months of use and it shorted out.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for sharing your experience with the 4-Port USB 2.0 Hub. We’re sorry to hear that it stopped working after such a short period. Your feedback is important to us, and if you need assistance with a return or exchange, please reach out to our Best Buy essentials customer service team (1-866-597-8427). We’re here to help! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Mid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t rly give y more power at least for me it shorted my comp and made Spotify not work when I used it exclusively

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      Thank you for taking the time to review our Best Buy essentials™ - 4-Port USB 2.0 Hub - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. You may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.

      Best Buy Essentials Support
      Angela
      https://www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    did not like the product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it doesn't have usdb 3.0 and you need to use extra power cord.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi MaruthiC! I'm sorry to hear that you're not satisfied with the Best Buy essentials™ - 4-Port USB 2.0 Hub. Your feedback is important to us, and we understand how frustrating it can be when a product doesn't meet your expectations. We'd love to learn more about the issues you encountered so we can address them and do better in the future. For assistance, please feel free to contact our Best Buy Essentials Customer Service at 866-597-8427 - Dalainne | Best Buy Essentials Support | https://www.bestbuy.com/site/best-buy-essentials-4-port-usb-2-0-hub-black/6453992.p?skuId=6453992 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Would not trust with my external HDD's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my external hard drives, but when they are connected to this they seem to stay running at max speed all the time, being worked hard. Worried it may shorten the life of my drives, I stopped using it. When all 4 drives are connected to this each drive would run super high, then slow down and then ramp up again over and over, and no I was not using them they were just connected.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there,

      Thank you for writing a review with our Best Buy essentials™ - 4-Port USB 2.0 Hub - Black. We apologize for the inconvenience if the item doesn't function well. In this case, we suggest to take advantage of the R/E period since the products seems to be defective.

      Gem
      Best Buy Essentials BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    One post not working

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the USB port is not working anymore not a good product for the price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    this is not worth $2

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had it for a couple weeks before it completely stopped working. i was using it on my pc just for my keyboard mouse charger before i trashed it it wouldn't connect to the pc so i moved it to another pc and still wouldn't work. i changed the cable still nothing.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Bryan. Thank you for writing a review about our Best Buy Essentials Port USB. I apologize that this port is not connected to the pc and not working. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Mariepel C.|Best Buy Support
      https://www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    What?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ***********Plug in USB 2.0 Hub loose***************

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't meet my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it as the USB slots are too close together.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work well. I bought two of these and only used one. I planned to return them but didn’t these do not work. My system doesn’t recognize all of my devices when I plug them in.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi CarlDameron. Thank you for writing a review about our 4-Port USB. I apologize that this USB port does not recognize all of your devices when you plug them in. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Mariepel C.|Best Buy Support
      https://www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Good Price, but Died After 2 Days

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, lasted 2 days.... Used as a hub for my mouse and sim racing wheel. Won't allow my mouse to work while plugged into pc, works fine if plugged into wall or outlet source.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello OGslimshady,

      Thank you for the feedback. We would like to extend our sincerest apologies if we did not meet your expectation towards the product.Rest assured we are working to improve this product. For any questions, do not hesitate in reaching us at https://www.bestbuy.com/contact-us.

      Bestbuy Essentials
      Merjorie
      www.bestbuy.com/support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Don’t bother buy a namebrand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute junk stopped working in about seven days.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi PatrickW,

      Thanks for taking the time and effort to leave a review about our Best Buy essentials™ - 4-Port USB 2.0 Hub - Black (BE-PH2A4AP). I'm sorry the product did not last longer than expected. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your complaint.

      Shai | Best Buy essentials Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Best_Buy_essentials