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Customer Ratings & Reviews

$8.99

Customer reviews

Rating 4.8 out of 5 stars with 398 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers appreciate the "4' USB-C to USB-C Braided Charge-and-Sync Cable" for its overall performance and fast charging speed. Many users find it compatible and appreciate its excellent price. Some customers also like its length, finding it suitable for use in their cars, and they report that it connects well without any problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-398 of 398 reviews
  • Rated 4 out of 5 stars

    !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful & knowledgeable staff; a good value..

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback! We're pleased to hear that you found our staff helpful and knowledgeable, and that you see great value in our product. If you have any more comments or need assistance, feel free to reach out. We're here to help! Ivy | BestBuy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    Decent.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work, but a bit fiddly with the connectors. Make extra sure you give them a good push on both ends or else you won't get any charging or data use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Read The Item CAREFULLY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sold me the wrong accessory, not a big deal to return just wasted time with this....I needed USB A to USB C, not C to C.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves the purpose, but it is cheaply made. I purchased a new car and needed to connect my iPhone immediately so I picked this up.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your review. We're glad the Best Buy essentials™ 4' USB-C to USB-C Braided Charge-and-Sync Cable served its purpose for you in your new car. We appreciate your honest feedback about its build quality. If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Poor customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I called to see if you guys had the cable that fit my Kindle fire, the person on the phone told me to bring it in with me, which I did. The salesperson glanced at it and proceeded to pull a cable off the shelf which he promised would work. It did not work and I ended up having to return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No data

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okay, no data transfer. Would prefer data transfer at this price point.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback. We appreciate your honesty and understand your preference for data transfer at this price point. We recognize how important it is for our products to meet your expectations and provide the functionality you need. Your experience is important to us, and we will take your comments into consideration for future improvements. We are committed to continuously enhancing our products to better serve our customers. Keith | BestBuy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Poor Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a portable charger from Best Buy. I didn’t need it right away so didn’t open the packaging immediately. When I opened it, I found it was missing the cord. I brought it back to Best Buy, they said “sorry, more than 15 days. Can’t help you.” I spent $9 on a cord that should have been included. The cord works fine but customer service stinks.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Keeps slipping out of port

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps slipping out :/ if the port ……………………………….

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed Less Than Two Weeks After Puchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine fine fir almost two weeks and has now died. Will not charge. Unfortunately, i through away the receipt and packaging, so I will just eat the cost.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    MISSING ITEM FROM MY PURCHASE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CASHIER DID NOT BAG MY ITEM AND YOU CANT CALL INTO THE STORE. YOU MUST PHYSICALLY GO BACK TO THE STORE. I WAS UNABLE TO DO THIS SINCE WE WERE LEAVING ON A TRIP AND THIS WAS FOR MY NEW PHONE. T

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thanks for sharing your experience, RauncheyM. I understand your frustration with the missing Best Buy essentials™ USB-C to USB-C cable. It's definitely disappointing when an item isn't bagged at checkout, especially when you need it for a trip. It's also frustrating that you can't call the store directly. I understand how inconvenient this must have been, especially with your travel plans. I recommend contacting Best Buy customer service (1-888-237-8289) to report the missing item and explore your options. - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    USB-C connectors did not fit any device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The USB-C connectors are not made to the correct specifications and did not fit any device tried. Returned for a different brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst one

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst one I have ever seen not working at all, I was busy and haven't returned it.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thanks for sharing, Sai. Sorry to hear the cable didn’t work out. If you get a chance, returning it might still be an option. Hopefully your next one performs much better!
      — Shiela | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Poor cord - not functional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cord does not work. I'll have to return to the store.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you, Tigerfan1971. We're sorry the cable didn't perform as expected and appreciate you bringing this to our attention your experience matters to us. Tine | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Poor Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow charging cord....very dissatisfied with this product!!!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    lotta bang for my buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never fails me! i usually opt for the best buy essentials chargers and they last me quite the while!

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you, sathy. We’re glad the USB-C cable has been reliable over time and continues to deliver the value you expect from Best Buy Essentials. Tine | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and nice! It is also nicely colored with white that feels good to touch and seem durable.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your positive review of the Best Buy essentials™ 4' USB-C to USB-C Braided Charge-and-Sync Cable. We're pleased to hear that you find it simple and nice, and that you appreciate the white color and durable feel. Your feedback is important to us, and we're glad to know you're satisfied with your purchase. If you have any further comments or need assistance, please don't hesitate to reach out. Ivy | Best Buy essentials Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Charging cords Apple Iphone 16 pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cords work fine. needed extra for the convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dash Cam

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge shout out to Andre' for helping me find the right one to fit the USB port for my car

    I would recommend this to a friend