Customer Ratings & Reviews
- Model:
- BE-MLC522W
- SKU:
- 6456427
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers love the 9’ USB-C to Lightning Charge-and-Sync Cable's durability and length, frequently praising its ability to withstand regular use and its convenient reach. Many appreciate the cable's affordability, considering it a good value for the quality. The USB-C compatibility is also a plus for users needing that specific connection type.
This summary was generated by AI based on customer reviews.
Iphone charging cable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cable did not work. Very unsatisfied. Will have to return or exchange.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Sorry to hear that the USB-C to Lightning Charge-and-Sync Cable from Best Buy essentials didn't meet your expectations. We understand how frustrating it can be when a product doesn't work as expected, especially when it comes to something as essential as charging your device. We apologize for the inconvenience this has caused. Please know that we're committed to providing high-quality products that meet our customers' needs. We'd like to make it right and offer you a return or exchange option. Our goal is to ensure you're satisfied with your purchase. Please let us know which option you prefer, and we'll guide you through the process. Jeth | Best Buy essentials™ Support. https://www.bestbuy.com/site/best-buy-essentials-5-usb-c-to-lightning-charge-and-sync-cable-white/6456427.p?skuId=6456427
Mehhhh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two, one works perfectly fine the other doesn’t work at all. For that I give 1 star. Pls be consistent with quality. Not sure the exchange policy but I threw the box out and they were gifts for Xmas. So just taking my loss
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We're sorry to hear that one of the USB-C to Lightning Charge-and-Sync Cables didn't meet your expectations. We strive to ensure that all our products are of high quality, and it's disappointing to hear that you received a faulty item. We appreciate your feedback and will make sure to investigate this further. Since the items were gifts and you no longer have the box, we'd like to offer a gesture of goodwill for the inconvenience caused. Please contact our customer service team so we can discuss a suitable solution. Jeth | Best Buy essentials™ Support. https://www.bestbuy.com/site/best-buy-essentials-5-usb-c-to-lightning-charge-and-sync-cable-white/6456427.p?skuId=6456427
Basic cable, nothing special.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cord works, but it is bulky and unattractive. Does feel solid, and should last a long time. No outstanding qualities.
No, I would not recommend this to a friendStopped working after few weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not working in my car after few weeks. Had to return it.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello Rama,
Thank you for taking the time to review our Best Buy essentials™ - 9’ USB-C to Lightning Charge-and-Sync Cable - White. We're very sorry to read that this cable stopped working, I know how inconvenient this must be to you. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(888)-237-8289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Best Buy Essentials
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best quality and durability, these were the first cables I could remember just breaking with normal use.
No, I would not recommend this to a friendFaulty Cord
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the cord shorted and this was a waste of money. Now i have to go to apple to buy a cord which is what I should have done to begin with. if I could give 0 stars I would
No, I would not recommend this to a friendOnly lasted 5 months of daily use.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was hoping this was better quality than the cheaper no-name cables, but only lasted 5 months of daily use (plugged in to phone nightly). The plug has separated from the cable and is no longer safe to use.
No, I would not recommend this to a friendBrand response from Best Buy CustomerSupport
Posted .We're sorry to hear about your experience with our cable. We strive to provide high-quality products that last, so it's disappointing to hear that it only lasted 5 months for you. We understand how frustrating it must be to have the plug separate from the cable, especially with daily use.
We value your feedback and will take this into consideration when working with our suppliers to improve the quality of our cables. Please reach out to our customer service team so we can address this issue and find a solution for you. Thank you for bringing this to our attention. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-9-usb-c-to-lightning-charge-and-sync-cable-white/6456429.p?skuId=6456429
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could do 0 stars I would. This charger stopped working after only a week. Nothing wrong with the cord or the usbC. Guess I’ll go back to buy APPLE only products.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We are truly sorry to hear about your experience with our charger. Our goal is to provide high-quality products that meet and exceed our customers' expectations, and it is disappointing to hear that this charger stopped working so quickly. We would like to assure you that this is not the standard of quality that we strive for.
We would be happy to offer you a replacement charger or to assist you in any way possible to rectify this situation. Customer satisfaction is our top priority, and we value your feedback as it helps us to improve our products and services for future customers. We understand your frustration and appreciate your understanding as we work to make this right for you. Thank you for bringing this to our attention. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-5-usb-c-to-lightning-charge-and-sync-cable-white/6456427.p?skuId=6456427
Poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working on me and I haven’t had the cable long at all
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi EboneeM,
Thank you for sharing your experience with our Best Buy essentials™ - 5' Lightning to USB-C Charge-and-Sync Cable - White. We don't take your concerns lightly. We will definitely look into this matter for you. We appreciate your feedback. In the case that you still have this, feel free to contact my team for further help.
Dina || Best Buy Essentials Support
Thick and bulky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s so thick ~ wanted to return but can’t locate the box
No, I would not recommend this to a friendQuality issue
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought first time but after one month it stopped working
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Nazia,
We apologize that this product only works in a short period of time. We always want to know your feedback so we can continue to improve its quality and durability. Please contact us at 1-888-237-8289 if you need further assistance.
BestBuy Essentials Support
Lea
https://www.bestbuy.com/
Good, but bulky looking
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, definitely charges iPhones. but looks bulky.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi NagasunilM. Thank you for writing a review about our Lightning USB Charge Sync Cable. I apologize that this charger is bulky even it is working good and can charge your iphone. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.|Best Buy Support
https://www.bestbuy.com
Lacks longevity
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This charger didn’t even last a while year. Disappointed.
No, I would not recommend this to a friendBAD PURCHASE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BROUGHT FOR MY SON HAD TO RETURN DID NOT CHARGE MY SONS IPHONE
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t last long. Stopped working very shortly after purchasing
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They inexpensive but very junky. I bought probably 4 to 5 of this exact item and all have the same issues. Issue one is that the cord doesn’t fit properly in your phone so your phone goes in a d out of charging. Second issues is they break completely all the rime.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .I apologize for the frustrating experience you've had with the USB-C to Lightning charge-and-sync cable. We're sorry to hear that it didn't meet your expectations and that you've had to replace it multiple times. We take quality seriously, and it's clear that we fell short in this case. The issues you mentioned, such as the cord not fitting properly in your phone and breaking easily, are unacceptable. We'll make sure to pass on your feedback to our supplier and product development team to improve the design and quality of our products. Jeth | Best Buy essentials™ Support. https://www.bestbuy.com/site/best-buy-essentials-9-usb-c-to-lightning-charge-and-sync-cable-white/6456429.p?skuId=6456429
Poor quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 2 months . I used mainly at night while Sleeping
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - 9’ Lightning to USB-C Charge-and-Sync Cable - White, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Best Buy Essentials Support
Angela
Terrible quality. Too broke off after a few used
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible quality. The tip broke off just after a few uses.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We sincerely apologize for the issues you've experienced with the Best Buy Essentials™ - 3' USB-C to Lightning Charge-and-Sync Cable. We strive to provide high-quality products and are disappointed to hear about this breakage. To help resolve this, please contact our Best Buy essentials customer support team (1-866-597-8427). We'll be happy to assist you further. We value your feedback and appreciate you bringing this to our attention. We use customer input to continuously improve our products. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Charger
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This didn’t last long. Not sure why but only worked for a couple of weeks
No, I would not recommend this to a friendDon’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only work for one day and after couldn’t get it to work
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Timothy! We sincerely apologize that you're experiencing issues with the Best Buy essentials 9' USB-C to Lightning Charge-and-Sync Cable. We strive to provide high-quality products that meet our customers' expectations. We understand your frustration and want to help resolve this issue. Please contact our Best Buy essentials customer support team (1-866-597-8427) so we can assist you further. We appreciate your feedback and hope to have the opportunity to regain your trust in our products. If you have any questions or need further assistance, please don't hesitate to reach out. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285