Customer Ratings & Reviews
- Model:
- BE-MLC522W
- SKU:
- 6456427
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers love the 9’ USB-C to Lightning Charge-and-Sync Cable's durability and length, frequently praising its ability to withstand regular use and its convenient reach. Many appreciate the cable's affordability, considering it a good value for the quality. The USB-C compatibility is also a plus for users needing that specific connection type.
This summary was generated by AI based on customer reviews.
Useless Cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply did not work. Thought “Best Buy” brand was ok, but at any price was a waste of money. Hard to find time to return/exchange junk
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials - 3' Lightning to USB-C Charge-and-Sync Cable, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
BestBuy Essentials Support
Alvin
https://www.bestbuy.com/
Sucks!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes will charge and other times not. This product made me late for work because I was relying on the phone for the alarm. The phone did not charge at all and it was plugged in all night.
No, I would not recommend this to a friendThey are faulty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two and both broke very fast. The first only lasted a few weeks and the second worked unreliably for a few weeks before it stopped working as well.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello Brian,
Thank you for taking the time to review our Best Buy essentials™ - 3' Lightning to USB-C Charge-and-Sync Cable - White , we're very sorry to read that both cables broke very fast and stopped working. I know how inconvenient this must be to you. Please feel free to contact us at 1-(888)-237-8289 Monday to Saturday 8am - 9pm CST and we will gladly assist you in the best way possible.
Chelsea
Best Buy Essentials
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Thought I bought it new
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it new...but it looked like it was a return !!!
No, I would not recommend this to a friendits a shower not a grower
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not 3 feet. It is 2.5 feet. It is supposed to do 2 things charge an iPhone and have a length of 3 feet. It only completes 50% of those things so 1 star
No, I would not recommend this to a friendDon’t recommend buying this
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for only about 3 months. Don’t recommend this product.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi NoeleB, we apologize for any frustration you encountered. We’re committed to improving, and your feedback helps us do better.- Carl | Best Buy Essentials Products
Bad product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage, it’s literally already broken. Buy it from Apple. So lame. I actually forgot about it until they sent me this email asking about it haha but it’s terrible
No, I would not recommend this to a friendItem didn’t last long
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item no longer works, it stopped working no longer charges phone
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi DevonH! I am truly sorry to hear that your Best Buy essentials™ - 9’ USB-C to Lightning Charge-and-Sync Cable stopped working and is no longer charging your phone. This is not the quality of product that we want to provide to our customers. Please accept our sincerest apologies. I would like to offer assistance covered by the manufacturer's warranty. Please call 1-888-237-8289 so we can resolve this issue for you promptly.
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-9-usb-c-to-lightning-charge-and-sync-cable-white/6456429.p?skuId=6456429
DO NOT BUY!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cord worked for about a week and a half and will no longer charge my Ipad. Decided to quit 2 days after the return period.
No, I would not recommend this to a friendWORST I HATE YOU BEST BUY
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT BROKE IN 1 DAY I HATE YOU STOP SELLING THIS IHATEN
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We apologize for the inconvenience you experienced with our product. Please reach out to our customer service team for assistance with a replacement or refund. We value your feedback and will take your concerns into consideration. Thank you for bringing this to our attention.- Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Unhappy with product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have stopped connecting to my iPhone and other devices. Causing a lot of issues for us while traveling. Dissatisfied.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello KeerthiP,
We're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(888)-237-8289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Best Buy Essentials
Don’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy! Quit working after store closing hours on the 15th day. Returns/exchanges not allowed.
No, I would not recommend this to a friendNot worth the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This lasted exactly one week and it quit working. I’ve had better luck with gas station charges
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your experience with our 9' USB-C to Lightning Charge-and-Sync Cable. We're sorry to hear that it didn't meet your expectations and quit working after only a week. We apologize for any inconvenience this has caused and will take your feedback into consideration as we strive to improve the quality of our products. Your input helps us to better understand what our customers need, and we'll use it to make improvements moving forward. Jeth | Best Buy essentials™ Support. https://www.bestbuy.com/site/best-buy-essentials-9-usb-c-to-lightning-charge-and-sync-cable-white/6456429.p?skuId=6456429
Terrible
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in December 2023; cord stopped working in March 2024.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi USonoma, I apologize for any dissatisfaction you may have experienced. If you have any other preferences, please let us know so that we can accommodate you. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne
Not the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has to be inserted just right for it to charge. Annoying
No, I would not recommend this to a friendBrand response from Best Buy CustomerSupport
Posted .Hi DerrickB! We are sorry to hear that you are experiencing difficulty with the charging process for the Best Buy essentials™ USB-C to Lightning cable. We understand how frustrating it can be when a device requires specific positioning to function properly. Rest assured, we will take your feedback into consideration to improve the design for future versions of the cable to ensure a more seamless charging experience for all users. Thank you for bringing this to our attention.
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-9-usb-c-to-lightning-charge-and-sync-cable-white/6456429.p?skuId=6456429
Do not recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to use it for a day and half, before it broke. The metal piece that goes into the phone bent and it stopped working.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Captainswife09,
Thank you for the review. We do apologize if the product did not work. For us to fix the issue please give us a call at 877-467-4289.
Insignia Support,
Renee
Doesn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sorry I love these chargers but this one broke right away .
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi AmandaT,
Thank you for writing a review about our ' USB-C to Lightning Charge-and-Sync Cable - White . We know how frustrating it is that the charger broke right away. We are sorry for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Best Buy Essentials Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chord was not working after a week. Wasted money !
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi JosephineN,
Thank you for taking the time to review our Best Buy essentials™ - 9’ USB-C to Lightning Charge-and-Sync Cable - White. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.
Best Buy Essentials Products
Nikki
Please visit https://www.bestbuy.com/site/best-buy-essentials-9-usb-c-to-lightning-charge-and-sync-cable-white/6456429.p?skuId=6456429
Great when it works
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tip got broken and stuck inside of the iPhone charging port. Do not buy it if you plan to use it regularly. This cable is not reliable
No, I would not recommend this to a friendDoesn’t fit iPhone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to charge my iPhone. The cord doesn’t Fit.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi FeleciaP,
Thank you for the feedback. We do apologize if the quality of the product did not meet your expectation. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.
Renee,
Best Buy essentials
https://www.bestbuy.com/site/best-buy-essentials-9-usb-c-to-lightning-charge-and-sync-cable-white/6456429.p?skuId=6456429