Customer Ratings & Reviews
- Model:
- BE-MLC522W
- SKU:
- 6456427
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers love the 9’ USB-C to Lightning Charge-and-Sync Cable's durability and length, frequently praising its ability to withstand regular use and its convenient reach. Many appreciate the cable's affordability, considering it a good value for the quality. The USB-C compatibility is also a plus for users needing that specific connection type.
This summary was generated by AI based on customer reviews.
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke in a week. Don’t even know what’s wrong with it, it just no longer was charging.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi KeillyK,
I am truly sorry to read about the inconvenience you experienced in getting this Best Buy essentials™ - 9’ Lightning to USB-C Charge-and-Sync Cable - White. This is not the quality we expect from our products. We deeply care about the performance of our products and I would like to further review your situation.
Dina || Best Buy Essentials Support || https://www.bestbuy.com/
Failed to charge after a month
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It only lasted for a month and stopped charging my iphone 14 pro max.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Benedict,
Thanks for taking the time to connect with us about your concern with your Best Buy essentials™ - 5' USB-C to Lightning Charge-and-Sync Cable - White. We deeply care about the performance of our products and I would like to further review your situation.
Dina || Best Buy Essentials Support || https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Won’t charge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to get this phone mainly for the length. It won’t even charge my phone
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there! Thank you for writing a review about our 9’ Lightning to USB-C Charge-and-Sync Cable! We understand that you're experiencing issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.broke on me in less than a month, so 10 bucks down the drain
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello Zangel145,
Thank you for writing a review for our 9’ Lightning to USB-C Charge-and-Sync Cable - White. I do understand the frustration and disappointment that the lightning cable broke in a month. We would love to check this situation further with you, so please feel free to contact us, our agents will be more than happy to assist you, please follow the link below or reach as at 888-237-8289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already broke. End piece broke off in my phone where you charge it from.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Bridgett! I'm sorry to hear about your phone troubles. It must be frustrating to have the charging port broken. Have you checked if your phone is still under warranty? If not, I can help you contact the customer service team at 1-888-738-4624 to assist you further. Don't worry, we'll do our best to get your phone fixed as quickly as possible.
JC| Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-9-usb-c-to-lightning-charge-and-sync-cable-white/6456429.p?skuId=6456429
Don’t bother
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not compatible with my gear. There were always problems with connecting.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you very much for taking the time to review our Best Buy essentials™ - 9’ Lightning to USB-C Charge-and-Sync Cable - White @ BestBuy. I know that this could be an unfortunate situation that it is not compatible with your gear and there were always problems with connecting., but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Best Buy Support
Irene
www.Best Buy.com
EH
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it because of how affordable it was but just spend the extra money and buy a better cable. This was dead out of the box
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there,
Thank you for writing a feedback with our Best Buy essentials™ - 5' Lightning to USB-C Charge-and-Sync Cable - White. I understand how can be this frustrating if the product is not working, in this case, please return it if the item is not working properly.
Gem
Best buy Essential
Did not work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did not work with the charger that was purchase with it very disappointed
No, I would not recommend this to a friendDisappointed with bestbuy product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It just stopped working yesterday. It’s not even a month
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Solid! We are sorry to hear that your product has stopped working after such a short period of time. At our company, we take great pride in the quality of our products and want to ensure that you are completely satisfied with your purchase.
As part of our commitment to customer satisfaction, we offer a manufacturer's warranty for repair or replacement of products that experience issues within the warranty period. Please contact our customer service team at 1-888-738-4624.
JC | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-5-usb-c-to-lightning-charge-and-sync-cable-white/6456427.p?skuId=6456427
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a waste of time and money I can’t believe this
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi SlickLad98,
Thank you for taking the time to review our Best Buy essentials™ - 3' Lightning to USB-C Charge-and-Sync Cable - White. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.
Best Buy Essentials Products
Nikki
https://www.bestbuy.com/
IPhone Charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for about a week and stopped working. Very bad quality
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi There!
Thank you for taking the time to review our Best Buy essentials - 9’ Lightning to USB-C Charge-and-Sync Cable - White, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Monday to Saturday 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Best Buy Essentials Support
Alvin
https://www.bestbuy.com/
Bad purchases
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely heavy for a cable. Does not charge properly
No, I would not recommend this to a friendDamaged
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I throw away the whole box. I need my money back. No good for apples.
No, I would not recommend this to a friendBad charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted one week. Should have bought the apple products instead.
No, I would not recommend this to a friendThe fast cord
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not charge my phone fast like they said it would :(
No, I would not recommend this to a friendBad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working I’m a 2 Weeks not happy with the product
No, I would not recommend this to a friendNot compatible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like this chord because it doesn’t fit in my car, the block or any accessories I already have.
No, I would not recommend this to a friendNot good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after one week. Not recommend at all.
No, I would not recommend this to a friendPlug wouldn’t charge!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t charge IPad. I had to return item. I ended up getting an authentic Apple cable.
No, I would not recommend this to a friendStopped working after 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 2 months. These cables aren’t cheap.
No, I would not recommend this to a friend