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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 9146 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the 9' USB-A to USB-C Charge-and-Sync Cable's length, quality, compatibility, and ease of use, citing its suitability for various devices and charging situations. While some users noted a slightly snug fit with certain devices and occasional overheating, these concerns were less frequently reported than positive feedback. The USB-C compatibility is also frequently praised. Overall, the cable is viewed favorably for its performance and convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 9,146 reviews
  • Pros mentioned:
    Cable length

    Rated 4 out of 5 stars

    It's a good phone cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than my other phone cords and is a good length, no short in it yet!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    More for my money!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these in the car to charge my phone and they work great. I had to replace all the chargers since new phones do not come with them any more. So these were priced right and I purchased 4 of them for the vehicles and for the camper.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Good value, cords and connectors fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, cords and connectors are fine after a long time of abuse from my kids. Would buy insignia cords again

    I would recommend this to a friend
  • Pros mentioned:
    Cable length

    Rated 5 out of 5 stars

    Extra long convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. It charges fast and is long enough that you dont need to be next to the wall outlet.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Appreciate the feedback! That extra length really does make a difference—happy to hear it’s charging fast and keeping you comfortable.

      — Shiela | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this cord for over a year now and it works great. That is way more than i can say for any usb cord ive ever had

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there! Thank you for your feedback! We're thrilled to hear that the Best Buy Essentials™ 9' USB-A to USB-C Charge-and-Sync Cable has been holding up so well for over a year. Reliability is key, and we're glad it's exceeding your expectations! |Angelica| Best Buy Essentials Products| BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Accessories

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good USB cord fits my android phone perfectly. Nice quality.

    I would recommend this to a friend
  • Pros mentioned:
    Cable length, Quality

    Rated 5 out of 5 stars

    Good charging cable for my iPad Pro fifth generati

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is it awesome charging cable it’s heavy duty. It charges real fast I like the length of the 9 foot cord so I can go anywhere with it and you can’t beat the price

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    USB Charge and Sync Cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect and the price was right and it's exactly what I needed to assist with charging my phone. Being able to use the existing plug was also very helpful. The staff at Best Buy was very helpful also. I love that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Makes a solid connection to all my equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Cable length, Quality

    Rated 5 out of 5 stars

    Charging cable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter since her charging cord for her one plus phone tore. It’s very long and durable. She’s only had it a couple months but has used it constantly and there is not wear and tear on it thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Cable length

    Rated 5 out of 5 stars

    Couch cord

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgraded phones and needed a long usb-c cable for behind the couch. Caught this on sale along with a charger for under $10. Too good to pass up.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      That's fantastic! Upgrading phones is exciting, and snagging our Best Buy essentials™ 9' USB-C to USB-C Charge-and-Sync Cable on sale along with a charger for under $10 sounds like a deal you couldn't refuse! We're so glad it's the perfect long cord for behind your couch! If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Cable length, Quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good quality cable at a very good price. I needed the length, and it is hard to find cables of this length with good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Cable length, Quality

    Rated 5 out of 5 stars

    Very good quality cable.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good quality cable. It is not cheap, which I appreciate. I hope to be able to use it for good long time.

    I would recommend this to a friend
  • Pros mentioned:
    Cable length, Usb-c

    Rated 5 out of 5 stars

    Charging cord

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I needed for my new phone to charge-long cord needed and different plug. Salesman very helpful and suggested different solution to my problem .

    I would recommend this to a friend
  • Pros mentioned:
    Cable length

    Rated 5 out of 5 stars

    Love the length

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the length of this charging cable. I use it in my living room to charge my devices while I am sitting on my sofa or in my recliner. I am considering getting another one so I can charge two devices at once.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback! We're glad to hear that you love the length of the charging cable and find it convenient for use in your living room. It's great to know you're considering getting another one to charge multiple devices simultaneously. If you have any questions or need assistance, feel free to reach out. Enjoy the convenience! Ivy | BestBuy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Cable length, Quality

    Rated 5 out of 5 stars

    Charging cord

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality .. perfect length just what i needed. A really nice salesman helped me

    I would recommend this to a friend
  • Pros mentioned:
    Cable length, Quality

    Rated 5 out of 5 stars

    Can’t lose with this cable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiancé needed this cable for her Samsung phone. The cable is long enough for her to lay in the bed with her phone & much thicker than the factory cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great charging cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cord length obviously and thick shielded cable that I've had a while and been rough with it but it still charges like new when others shorted already.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Pleasantly Surprised by this House Brand

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a cable, but it's still easy to mess it up. Overall, it's very good. Fantastic for the price, but it's not perfect. Overall, decent pliability. Very strong anti-bend-relief at the connectors; I feel it would be very hard to damage this cable but certainly possible wit enough force. However, in my case I had to make a 90 degree bend with the cable at the plug-in end, and feel that this was a bit too rigid. Pleasantly surprised with overall build quality. Everything is nice and tight. No signs of marring whatever. Connector protectors are snug and won't easily fall off, but not so snug that they are difficult to remove as is often the case. The raised lip along the edge is a welcome addition (and this is becoming standard these days, thankfully). Packaging was nice. Very easy to open. Positive clasp closure. Not likely to open if you don't want it to (if you re-use it later; I know most will throw them out). Cardboard was single ply, which gets the job down here, and minimized waste. However, for items like this I would rather see a biodegradable bag used. Waste not, want not. As a test I have transferred a few TERABYTES with it already over 5GBits connection with zero issues. Note that while the cable is only rated at 480MB/s, but for almost any USB 3.2 Gen 1 transfers, this won't be your limiting factor in the real world. However, I purchased this primarily as a charging cable, as my new APC UPS has both a Type A and Type C charging port, and it's predecessor has two Type A. Overall, very satisfied, and would recommend for charging or transfers.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made of excellent quality and i take it everywhere.

    I would recommend this to a friend