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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 619 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are positive about the fast charging, portability, magnetic attachment, MagSafe compatibility, kickstand, and price of the product. They appreciate its convenience, sleek design, and affordability compared to similar products. However, customers are negative about the battery life and overheating issues. They wish it could hold a charge longer and express concerns about the device becoming too hot during wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 619 reviews
  • Pros mentioned:
    Magnetic

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product honestly is awesome but also great on this great video that I watched and

    I would recommend this to a friend
  • Pros mentioned:
    Fast charging

    Rated 3 out of 5 stars

    Ok charging when it works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine for quick wireless charging when it work. Wired charging is a lot more awkward with only a USB C port

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast charging

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Small and compact and holds well against your phone! Fast charge as well!

    I would recommend this to a friend
  • Pros mentioned:
    Fast charging

    Rated 5 out of 5 stars

    Hi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product works very well I purchased 2 of them

    I would recommend this to a friend
  • Pros mentioned:
    Fast charging

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MagSafe is such a great innovation. No chords, battery sticks to phone securely

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    MagSafe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great and does exactly what I need it to. Very good on the go

    I would recommend this to a friend
  • Pros mentioned:
    Magnetic

    Rated 5 out of 5 stars

    Amazing charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than my old one which had suction cups instead of a magnet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magnetic Wireless Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and portable. Fits into purchase and easy to charge. I would recommend to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this magnetic power bank. There was two left on the shelf. I’m which I purchased the two because I wanted the availability to swap one out when the other needs to be charged. I took a trip to see my mother and she fell in love with this power bank; so of course I gifted it to her and replaced it with another.

    I would recommend this to a friend
  • Pros mentioned:
    Magnetic

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, stays on, charge last reasonable time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just nana

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and a good thing to have handy for emergencies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DN Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item I purchased by mistake but it worked out well with other phone

    I would recommend this to a friend
  • Pros mentioned:
    Fast charging
    Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Worked the way it should and has been great. Definitely buying another one soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what you need for a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised! Nice simple design and functionality. The only things I would like are 1- some form of charge status like a series of lights or a numeric status and 2- a more durable rubber/silicone coating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works really well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really handy when your running low on battery! Love how you can turn on when you need power and turn off. Love the stand it comes with as well!

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your positive feedback on the Best Buy essentials™ 5,000mAh 7.5W Magnetic Wireless Portable Charger! We're delighted to hear that you find it handy for when your battery is running low and appreciate the ability to turn it on and off as needed. Your review highlights the convenience and practicality of our product, and we're glad you love the stand it comes with as well. Thank you for sharing your experience, EDK84, and for choosing Best Buy essentials™! Ivy | Best Buy essentials Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Fast charging

    Rated 5 out of 5 stars

    hi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it could ask for nothing better it a good product

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    This product loses charge quick

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took to Dubai and it worked initially but it does not hold on to charge. It literally died within 1-2 hours of use. It also turns on when near other devices if charging area is close to it. Not a good option if you’re out of the country or anywhere your phone is needed for safety purposes.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi WonderWoman,

      Thank you for writing a review about our 5,000mAh 7.5W Magnetic Wireless Portable Charger for iPhone 15/14/13/12 series and MagSafe Compatible Devices - White. We know how frustrating it is that it is not wroking properly especially in Dubai. We are sorry for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Ritchie |Best Buy Essentials Support
      https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Fast charging

    Rated 5 out of 5 stars

    Portable Charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Works Fine on my iPhone I recommend You buying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best wireless charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for the price you can buy 4 for the same price of the apple ine

    I would recommend this to a friend
  • Pros mentioned:
    Fast charging

    Rated 5 out of 5 stars

    So convenient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my best friend for Christmas because he's always low on battery and he loved it.

    I would recommend this to a friend