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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 619 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are positive about the fast charging, portability, magnetic attachment, MagSafe compatibility, kickstand, and price of the product. They appreciate its convenience, sleek design, and affordability compared to similar products. However, customers are negative about the battery life and overheating issues. They wish it could hold a charge longer and express concerns about the device becoming too hot during wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 619 reviews
  • Rated 4 out of 5 stars

    Cool but sketch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for those times you really need battery life. But it heats up quickly and makes a strange noise when charging

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is compact and the stand is pretty handy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Style but gets HOT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the style and design; however, it gets really HOT! Which concerns me a little.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product love it but wished it could charge more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for trips!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great! Especially on trips when you’re not sure if you’ll need extended battery life. Easy to use!

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback, BethG! We appreciate you taking the time to share your positive experience with the Best Buy essentials™ Wireless Portable Charger. We're glad to hear that it has been a convenient and reliable option for you while traveling. If you have any other comments or questions, feel free to reach out to us. Thank you for choosing Best Buy essentials. Patricia | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-5-usb-c-to-usb-c-charge-and-sync-cable-black/6456421.p?skuId=6456421 BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Stay in charged!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my daughter’s trip to Disney and kept her phone charged all day! An economical choice as well compared to Apple’s product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but missing battery level info!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good but needs something to indicate what the level of the battery is at!!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    magnetic wireless charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it gets the job done, however it wont recharge if you have it laying down and it gets too hot too fast.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great charger!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to carry in case your phone needs charging. Love it so far. It does get a bit hot at times but my iPhone has a safety feature and stops charging until the temperature comes down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good better than apple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money, double the capacity than apple 1/3 off the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the lever to hold your phone is awesome, was charging my phone with the convinience of having it stand to watch a movie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the price, cant be beat!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy this after reading reviews. When i opened it up and used it, i notice it works very similar to the apple one. I have no complaints. Youll get about 35% from dead on one charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging is good, fits perfect phone, very convenient for traveling, love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy set up. Just what we needed and more

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your wonderful feedback! We're so glad to hear that our product meets your needs and that the setup was easy for you. It's great to know it exceeded your expectations. If you have any questions or need further assistance, we're here to help. Ivy | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Overheats very quickly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All what I can tell you be careful with this portable charger - it overheats so much to the point that I was really scared that might exploded. My phone and the portable device charger got scary hot - I will not used this product anymore - I toss the box so I am unable To return it - but be aware - I am Not sure if I got a defective unit or this is it .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this charger. It is magnetic and slim enough to fit in my purse without taking up too much space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for emergencies when you see your phone is almoat dead and you forgot your cord

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your review! We’re happy to hear that the Best Buy essentials™ 5,000mAh Magnetic Wireless Portable Charger is proving to be a lifesaver in emergencies. It’s great to know it’s keeping you powered up when you need it most! If you have any questions or need further assistance, please don't hesitate to reach out. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Charger east to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and convenient to use and carry with my phone, it does charge slower than I would like

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for sharing your thoughts on our portable phone charger! We’re glad to hear that it’s easy to use and convenient for you. Regarding the charging speed, we appreciate your feedback. If you have any other observations or need assistance, feel free to reach out. We’re here to help! - Carl | Best Buy Essentials Products BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Just exactly what I needed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this specific item in mind and customer service helped me find what I needed. It works just exactly as I anticipated and is perfectly suited for my need.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works exactly as intended!

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Ended up buying this for the wife so she’ll have a backup battery while at work, she’s been quite happy with it! Works perfectly

    I would recommend this to a friend