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Customer reviews

Rating 4.3 out of 5 stars with 613 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are positive about the fast charging, portability, magnetic attachment, MagSafe compatibility, kickstand, and price of the product. They appreciate its convenience, sleek design, and affordability compared to similar products. However, customers are negative about the battery life and overheating issues. They wish it could hold a charge longer and express concerns about the device becoming too hot during wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 613 reviews
  • Rated 5 out of 5 stars

    Stay in charged!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my daughter’s trip to Disney and kept her phone charged all day! An economical choice as well compared to Apple’s product.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Overheats very quickly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All what I can tell you be careful with this portable charger - it overheats so much to the point that I was really scared that might exploded. My phone and the portable device charger got scary hot - I will not used this product anymore - I toss the box so I am unable To return it - but be aware - I am Not sure if I got a defective unit or this is it .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy set up. Just what we needed and more

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your wonderful feedback! We're so glad to hear that our product meets your needs and that the setup was easy for you. It's great to know it exceeded your expectations. If you have any questions or need further assistance, we're here to help. Ivy | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 4 out of 5 stars

    Good but missing battery level info!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good but needs something to indicate what the level of the battery is at!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for emergencies when you see your phone is almoat dead and you forgot your cord

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your review! We’re happy to hear that the Best Buy essentials™ 5,000mAh Magnetic Wireless Portable Charger is proving to be a lifesaver in emergencies. It’s great to know it’s keeping you powered up when you need it most! If you have any questions or need further assistance, please don't hesitate to reach out. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 4 out of 5 stars

    Good better than apple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money, double the capacity than apple 1/3 off the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    magnetic wireless charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it gets the job done, however it wont recharge if you have it laying down and it gets too hot too fast.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Convenient design, battery doesn't last too long

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but the battery does not last very long. Magnetic attachment and slim design is convenient.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thanks for your feedback on the Best Buy essentials™ - 5,000mAh Magnetic Wireless Portable Charger, MBBN. We understand your concern about the battery life. We're glad you find the magnetic attachment and slim design convenient.

      We appreciate you sharing your experience. If you'd like to explore troubleshooting options or have any further questions, please feel free to contact our Best Buy essentials customer support team (1-866-597-8427) for assistance. - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Great charger!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to carry in case your phone needs charging. Love it so far. It does get a bit hot at times but my iPhone has a safety feature and stops charging until the temperature comes down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charger east to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and convenient to use and carry with my phone, it does charge slower than I would like

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for sharing your thoughts on our portable phone charger! We’re glad to hear that it’s easy to use and convenient for you. Regarding the charging speed, we appreciate your feedback. If you have any other observations or need assistance, feel free to reach out. We’re here to help! - Carl | Best Buy Essentials Products BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the lever to hold your phone is awesome, was charging my phone with the convinience of having it stand to watch a movie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this charger. It is magnetic and slim enough to fit in my purse without taking up too much space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charger

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter plays sports usually right after school. This helps for long road trips and as a parent easy to pack in sport bags

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging is good, fits perfect phone, very convenient for traveling, love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the price, cant be beat!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy this after reading reviews. When i opened it up and used it, i notice it works very similar to the apple one. I have no complaints. Youll get about 35% from dead on one charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just exactly what I needed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this specific item in mind and customer service helped me find what I needed. It works just exactly as I anticipated and is perfectly suited for my need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy brand charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and quick charge. Does what it supposed to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good and usefull but I can only charge my phone once

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable charger worked well with my iPhone . I was able to get two full charges from 20 percent to 100 percent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consumer Product Information

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has performed as present by the technician that help me. Charges my phone as needed.

    I would recommend this to a friend