Customer Ratings & Reviews
- Model:
- BE-MQ25KW23
- SKU:
- 6510529
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the fast charging, portability, magnetic attachment, MagSafe compatibility, kickstand, and price of the product. They appreciate its convenience, sleek design, and affordability compared to similar products. However, customers are negative about the battery life and overheating issues. They wish it could hold a charge longer and express concerns about the device becoming too hot during wireless charging.
This summary was generated by AI based on customer reviews.
Wireless portable charger. Great option.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this device. Is very slim, easy to charge and use.
I would recommend this to a friendGood Portable Drive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and looks good. Small enough to carry in a purse.
I would recommend this to a friend?????
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't charge the phone completely and it doesn't tell me the battery level it has.
No, I would not recommend this to a friendExcellent Charger
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charges well and it works just as expected. Worth the buy.
I would recommend this to a friendStrong
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing build, great product, picked over Apple Brand
I would recommend this to a friendGood gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift for myself and my family. They all loved it.
I would recommend this to a friendBest portable charger
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charge does last. Love using it when I go to concerts.
I would recommend this to a friendToo odd to hold it with Iphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Items seems little larger in size and when stick to iphone its seen as bulky
No, I would not recommend this to a friendMagnetic Battery for Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this!! Its so handy! I keep it in my purse!!
No, I would not recommend this to a friend- Cons mentioned:Overheating
Fair
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over heats quickly and doesn’t charge as much as I thought it would.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there! Thank you for writing a review about our 5,000mAh 7.5W Magnetic Wireless Portable Charger for iPhone 14/13/12 series and MagSafe Compatible Devices! We understand that you're having issues with your magsafe. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your magsafe.
Rudson S.| Best Buy Support. https://www.bestbuy.com/
Works as expected, which is to say...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review....the charge is slow and the price seems too high. A couple of troubleshooting notes included with the charger would be nice.
I would recommend this to a friendCharge indicator not reliable.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only one light to tell you how much battery life you have. Green means 20% and above so when i went to charge my phone I thought it had enough charge to give me enough juice but the charger went dead after a few minutes. I returned it for something more reliable with more than 1 led light so I know how much juice I have before I have to recharge the device itself. Go ahead and spend the extra money for a better charger other than this one. If it was not for the 1 led indicator it would have been a great item.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback. We’re sorry to hear that the charge indicator on the Best Buy essentials™ 5,000mAh Magnetic Wireless Portable Charger didn’t meet your expectations. We understand how important it is to have a reliable indicator for battery life.
Your experience highlights a key area for improvement, and we appreciate you bringing this to our attention. We’re glad you were able to find a more suitable charger. If you have any further concerns or need assistance, please don’t hesitate to reach our Best Buy essentials customer service team (1-866-597-8427). Your feedback helps us enhance our products and services. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Ehh….. okayyy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t charge phone quick at all. You get what you pay for I guess
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi SaraF, we understand your frustration with the charging speed of the Best Buy essentials™ Magnetic Wireless Portable Charger. We'd like to help you find a charging solution that better suits your needs. Please contact our Best Buy essentials customer support team at 1-866-597-8427, and we can discuss alternative options and find the best fit for you. - Mae | BestBuy Essential Support
DO NOT BUY!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work at all! I’ve only used it once and it charged 20 percent for more than an hour. After that one time, it stopped working. It sticks to phone perfectly but it will nit charge at all. Tried different phones to check and it didn’t work on amy of them. I have an iphone 15 promax.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thanks for sharing your experience, Brenda. I understand your frustration with the Best Buy essentials™ Magnetic Wireless Portable Charger. It's definitely disappointing when a product doesn't work as expected, especially after only one use. It sounds like you've taken the right steps by testing it with different phones. I know how important it is to have a reliable portable charger, especially for a phone like the iPhone 15 Pro Max. I recommend you contacting our Best Buy essentials customer support team (1-866-597-8427) for further assistance. - Mae | BestBuy Essential Support
So so
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not proferm very well with sumsung, hard to use the wireless function
I would recommend this to a friendnoise sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes beeping sound when wirelessly connected to the iPhone, don't know if this is normal
I would recommend this to a friendDo not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not recommend. Charging doesn't last and it never turns off on its own. The light is always coming on its own. So battery life doesn't last .
No, I would not recommend this to a friendMuch too bulky
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You also have to take your case off of your phone in order to use it. I dropped my phone multiple times on the floor while trying to charge it and work at the same time.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We are sorry to hear about your experience with our product. It is important to note that our product is designed to provide optimal support and protection for your phone, which may require taking off the case in some instances. We apologize for any inconvenience this may have caused. We appreciate your feedback and will consider it for future product improvements. Thank you for sharing your experience with us. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-5000mah-7-5w-magnetic-wireless-portable-charger-for-iphone-15-14-13-12-series-and-magsafe-compatible-devices-white/6510529.p?skuId=6510529
Just ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kinda big and magnet isn't great but it gets the job done for my flex 3 phone.
I would recommend this to a friend- Cons mentioned:Battery life
Don't Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery pack didn't last long died fast and gets pretty hot
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi RyanS,
Thank you for your feedback. I'm sorry to hear that our 5,000mAh 7.5W Magnetic Wireless Portable Charger did not meet your expectations and that you experienced issues with battery life and overheating. We understand how frustrating this can be, and we want to make it right.
Please reach out to our Best Buy essentials customer support team (1-866-597-8427) so we can assist you further. Your experience is important to us, and we appreciate your feedback to help us improve our products.
Thank you for giving us the opportunity to resolve this issue. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285