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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 614 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are positive about the fast charging, portability, magnetic attachment, MagSafe compatibility, kickstand, and price of the product. They appreciate its convenience, sleek design, and affordability compared to similar products. However, customers are negative about the battery life and overheating issues. They wish it could hold a charge longer and express concerns about the device becoming too hot during wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 614 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Pretty decent magsafe charger

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a better and cheaper option than the apple magsafe charger!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great For on the Go

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This battery pack has been great for on the go or while I am at work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Travel buddy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this one cause it really work well enough for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good portable charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well great for a mag safe iPhone 14. Charges at a decent speed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does charge your phone, but it stays on and will drain its own battery quickly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to buy-a strong buy and easy to use..

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it and used it all of 3 times so annoying dies very fast idk if it malfunctioned or what but will be returning and getting a refund or something

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for sharing your experience with the Best Buy essentials™ 5,000mAh Magnetic Wireless Portable Charger. We're sorry to hear that the charger did not meet your expectations and that it died quickly after only a few uses. Your feedback is important to us, and we apologize for any inconvenience this has caused. We understand your frustration and support your decision to return the product for a refund or exchange. If you need any assistance with the return process or have further concerns, please don't hesitate to reach out to our customer service team. Ivy | Best Buy essentials Support BBY-ExBrand_Best_Buy_essentials

  • Best Buy Employee

    Rated 5 out of 5 stars

    Portoble charger

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s powerful and small enough to rake it anywhere

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took on a recent trip and it worked okay not amazing but did what it needed to

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good charge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really long battery life especially on longer days without a charger

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great when it worked, but stopped working too quic

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty Disappointed with this product. I bought it to replace my apple mag safe charger 3 months ago and it has already stopped working. When it did work it was great and really extended the charge of my phone but now that it has stopped working so quickly i am disappointed.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We're very sorry to hear about your experience with the Best Buy essentials Portable Charger. We understand your disappointment and apologize for any inconvenience this has caused. We strive to provide high quality products and we would like to assist you further with this issue. Please reach out to our customer service team so we can help resolve this for you. Thank you for bringing this to our attention. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

    • Brand response from Best Buy CustomerSupport
      Posted .

      We are sorry to hear about your negative experience with our product. We understand how frustrating it can be when a product stops working so soon after purchase. We strive to provide high-quality products that meet our customers' expectations, so it is disheartening to hear that the charger did not meet your needs.

      We appreciate your feedback and will take it into consideration as we continue to improve our products. If you would like to discuss this further or explore potential solutions, please don't hesitate to reach out to Best Buy customer service team. Thank you for bringing this to our attention. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-5000mah-7-5w-magnetic-wireless-portable-charger-for-iphone-15-14-13-12-series-and-magsafe-compatible-devices-white/6510529.p?skuId=6510529 BBY-ExBrand_Caribou_Coffee

  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges my phone without any issues but its not fast charging.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works but gets hot!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but gets pretty darn hot...not sure if that's the norm or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless portable charger. Great option.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. Is very slim, easy to charge and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Portable Drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and looks good. Small enough to carry in a purse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Charger

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges well and it works just as expected. Worth the buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for myself and my family. They all loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing build, great product, picked over Apple Brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best portable charger

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charge does last. Love using it when I go to concerts.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ?????

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't charge the phone completely and it doesn't tell me the battery level it has.

    No, I would not recommend this to a friend