Customer Ratings & Reviews
- Model:
- BE-MQ25KW23
- SKU:
- 6510529
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the fast charging, portability, magnetic attachment, MagSafe compatibility, kickstand, and price of the product. They appreciate its convenience, sleek design, and affordability compared to similar products. However, customers are negative about the battery life and overheating issues. They wish it could hold a charge longer and express concerns about the device becoming too hot during wireless charging.
This summary was generated by AI based on customer reviews.
Capacity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery only charges my phone half way. Need more battery capacity
No, I would not recommend this to a friendBuyer beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped work literally after a few use. Kept blinking every time I went to charge it
No, I would not recommend this to a friendNot great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing barely charges my phone all the way before dying, and the wireless charging can’t seem to stay connected. I’ll be buying an Anker charger to replace this one.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your feedback; we apologize that your experience did not match your expectations. We are sorry that you did not enjoy the Best Buy essentials™ - 5,000mAh 7.5W Magnetic Wireless Portable Charger for iPhone 15/14/13/12 series and MagSafe Compatible Devices, we have shared your feedback with our team to address the issue. Keith | Best Buy Essentials Support
- Pros mentioned:Fast charging
Don’t recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and good for a quick charge up but does super quick and battery don’t fully charge
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi PrinceanaW, we're sorry to hear about your experience with our product. We value your feedback and will pass this information along to our team to help improve our products in the future. If you have any further concerns or issues, please don't hesitate to reach out to us. Thank you for your review. Gly | Best Buy Essentials Support | https://www.bestbuy.com/site/best-buy-essentials-5000mah-7-5w-magnetic-wireless-portable-charger-for-iphone-15-14-13-12-series-and-magsafe-compatible-devices-white/6510529.p?skuId=6510529
Not the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t stay on while you are charging your phone . You have to keep turning it on to keep charging the phone.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback. We're sorry to hear that you're experiencing issues with your product. We strive to provide high-quality products that are user-friendly and reliable. We will take your comment into consideration and work towards improving the design to ensure better performance. If you have any further concerns, please don't hesitate to reach out to our customer service team for assistance. Thank you for bringing this to our attention. Keith | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-5000mah-7-5w-magnetic-wireless-portable-charger-for-iphone-15-14-13-12-series-and-magsafe-compatible-devices-white/6510529.p?skuId=6510529
Good for its price I guess
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overheats fairly quickly and I just started using it more than 3 times. Does not charge my iPhone 12 Max to full battery if I'm close to 1%
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello PaulP,
Thank you for the feedback. We do apologize if the quality of the product did not meet your expectation and if the product overheats quickly. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.
Best Buy essentials Support,
Renee
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Meh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It charges a phone and it’s not expensive. Doesn’t appear to be a full phone charge and can easily get misaligned so can unexpected not charge. It doesn’t offer enough benefit to justify carrying it around.
No, I would not recommend this to a friendIf you’re not using a case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work well with mag case on unless u position it just right
No, I would not recommend this to a friend- Cons mentioned:Overheating
Burn warning!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets extremely hot. I used this to charge my phone once and when I picked my phone up, this battery nearly burned my hand it was so hot
No, I would not recommend this to a friend Not enough charging power
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit was too weak to charge my iphone 13/ not enough charging power.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .I'm sorry to hear that the wireless portable charger was not able to provide enough charging power for your iPhone 13. We understand how frustrating it can be when a product doesn't meet our expectations. I'll make sure to pass on your feedback to our team so we can investigate and improve our products for better performance. Jeth | Best Buy essentials™ Support. https://www.bestbuy.com/site/best-buy-essentials-5000mah-7-5w-magnetic-wireless-portable-charger-for-iphone-15-14-13-12-series-and-magsafe-compatible-devices-white/6510529.p?skuId=6510529
Lost Item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not received the purchase and no notification of location of purchase.
No, I would not recommend this to a friendCharger Review
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t hold at all to my phone or my MagSafe case well, would fall off as soon as I would pick up my phone.
No, I would not recommend this to a friendBad charge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not charge phone to a full 100% and it overheats my phone a lot…would not recommend
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We're really sorry to hear that the charger isn't fully charging your phone and is causing it to overheat. We understand how frustrating that must be.
If you'd like to troubleshoot or discuss this further, please contact our Best Buy essentials customer support team (1-866-597-8427). They're ready to help. - Mae | BestBuy Essential Support
- Cons mentioned:Battery life
Poor Battery life
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doeant live up to the advertisement. Very disappointed doeant even have a battery indicator.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there! Thank you for writing a review about our 5,000mAh 7.5W Magnetic Wireless Portable Charger for iPhone 14/13/12 series and MagSafe Compatible Devices! We understand that you're having an issue with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with the product.
Rudson S.| Best Buy Support. https://www.bestbuy.com/
bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.must be a return. not working. only charged 50 percent. not even enough to charge Iphone
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We're very sorry to hear the charger you received isn't working properly and only charged to 50%. It sounds like you may have received a defective unit, and we understand your frustration.
Please contact our Best Buy essentials customer support team (1-866-597-8427) so we can assist you further. We want to ensure you get a product that works as intended. - Mae | BestBuy Essential Support
Portable Charger for Iphone - DISAPPOINTED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are cheaper and more efficient portale chargers.
No, I would not recommend this to a friendBrand response from Best Buy CustomerSupport
Posted .Thank you for your feedback. We appreciate your perspective on portable chargers. If you have any specific preferences or requirements for portable chargers, feel free to share them, and we can assist you in finding one that suits your needs better. Alternatively, if you have any questions or need assistance with anything else, please don't hesitate to let us know. We're here to help! Jeth | Best Buy essentials™ Support.
Don't recommend this charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There's no way of knowing how much power it has left.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you, Andres for taking the time to share your experience with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. We have shared your feedback with the team to take the steps needed to improve. Keith | Best Buy Essentials https://www.bestbuy.com/site/best-buy-essentials-5000mah-7-5w-magnetic-wireless-portable-charger-for-iphone-15-14-13-12-series-and-magsafe-compatible-devices-white/6510529.p?skuId=6510529
Poor battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery dies quickly. Battery capacity is charge the iPhone 14 only 40%….disappointed…not even 1 star.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your feedback on the Best Buy essentials™ 5,000mAh 7.5W Magnetic Wireless Portable Charger. We're sorry to hear that the battery life did not meet your expectations and that it only charged your iPhone 14 to 40%. Your feedback is important to us, and we'll look into this issue to improve our products. Ivy | Best Buy essentials Support
Stay away!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died and won’t recharge after about a week. Bought two and got the same result. Pay a few extra bucks and get an Anker
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for taking the time to share your feedback regarding the Best Buy essentials™ 5,000mAh Magnetic Wireless Portable Charger. We're truly sorry to hear that you experienced issues with both units you purchased.
We strive to provide high-quality products, and it’s concerning to learn that they did not meet your expectations. Please know that we take product performance seriously and your experience is invaluable to us in our continuous effort to improve.
If you haven't already, we encourage you to reach out to our customer support for assistance. We’d like to understand more about the issue and explore potential solutions, including warranty options. Your satisfaction is important to us, and we want to ensure you have a functional product.
Thank you again for your feedback, and we hope to resolve this matter to your satisfaction.
Defective
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working the same week i bought it. No wonder it was on sale
No, I would not recommend this to a friend