Customer Ratings & Reviews
- Model:
- BE-MQ25KW23
- SKU:
- 6510529
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the fast charging, portability, magnetic attachment, MagSafe compatibility, kickstand, and price of the product. They appreciate its convenience, sleek design, and affordability compared to similar products. However, customers are negative about the battery life and overheating issues. They wish it could hold a charge longer and express concerns about the device becoming too hot during wireless charging.
This summary was generated by AI based on customer reviews.
Meh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It charges a phone and it’s not expensive. Doesn’t appear to be a full phone charge and can easily get misaligned so can unexpected not charge. It doesn’t offer enough benefit to justify carrying it around.
No, I would not recommend this to a friend- Cons mentioned:Overheating
Burn warning!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets extremely hot. I used this to charge my phone once and when I picked my phone up, this battery nearly burned my hand it was so hot
No, I would not recommend this to a friend Buyer beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped work literally after a few use. Kept blinking every time I went to charge it
No, I would not recommend this to a friendNot enough charging power
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit was too weak to charge my iphone 13/ not enough charging power.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .I'm sorry to hear that the wireless portable charger was not able to provide enough charging power for your iPhone 13. We understand how frustrating it can be when a product doesn't meet our expectations. I'll make sure to pass on your feedback to our team so we can investigate and improve our products for better performance. Jeth | Best Buy essentials™ Support. https://www.bestbuy.com/site/best-buy-essentials-5000mah-7-5w-magnetic-wireless-portable-charger-for-iphone-15-14-13-12-series-and-magsafe-compatible-devices-white/6510529.p?skuId=6510529
Charger Review
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t hold at all to my phone or my MagSafe case well, would fall off as soon as I would pick up my phone.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Poor Battery life
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doeant live up to the advertisement. Very disappointed doeant even have a battery indicator.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there! Thank you for writing a review about our 5,000mAh 7.5W Magnetic Wireless Portable Charger for iPhone 14/13/12 series and MagSafe Compatible Devices! We understand that you're having an issue with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with the product.
Rudson S.| Best Buy Support. https://www.bestbuy.com/
If you’re not using a case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work well with mag case on unless u position it just right
No, I would not recommend this to a friendPortable Charger for Iphone - DISAPPOINTED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are cheaper and more efficient portale chargers.
No, I would not recommend this to a friendBrand response from Best Buy CustomerSupport
Posted .Thank you for your feedback. We appreciate your perspective on portable chargers. If you have any specific preferences or requirements for portable chargers, feel free to share them, and we can assist you in finding one that suits your needs better. Alternatively, if you have any questions or need assistance with anything else, please don't hesitate to let us know. We're here to help! Jeth | Best Buy essentials™ Support.
Don't recommend this charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There's no way of knowing how much power it has left.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you, Andres for taking the time to share your experience with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. We have shared your feedback with the team to take the steps needed to improve. Keith | Best Buy Essentials https://www.bestbuy.com/site/best-buy-essentials-5000mah-7-5w-magnetic-wireless-portable-charger-for-iphone-15-14-13-12-series-and-magsafe-compatible-devices-white/6510529.p?skuId=6510529
Lost Item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not received the purchase and no notification of location of purchase.
No, I would not recommend this to a friendBad charge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not charge phone to a full 100% and it overheats my phone a lot…would not recommend
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We're really sorry to hear that the charger isn't fully charging your phone and is causing it to overheat. We understand how frustrating that must be.
If you'd like to troubleshoot or discuss this further, please contact our Best Buy essentials customer support team (1-866-597-8427). They're ready to help. - Mae | BestBuy Essential Support
bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.must be a return. not working. only charged 50 percent. not even enough to charge Iphone
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We're very sorry to hear the charger you received isn't working properly and only charged to 50%. It sounds like you may have received a defective unit, and we understand your frustration.
Please contact our Best Buy essentials customer support team (1-866-597-8427) so we can assist you further. We want to ensure you get a product that works as intended. - Mae | BestBuy Essential Support
Stay away!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died and won’t recharge after about a week. Bought two and got the same result. Pay a few extra bucks and get an Anker
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for taking the time to share your feedback regarding the Best Buy essentials™ 5,000mAh Magnetic Wireless Portable Charger. We're truly sorry to hear that you experienced issues with both units you purchased.
We strive to provide high-quality products, and it’s concerning to learn that they did not meet your expectations. Please know that we take product performance seriously and your experience is invaluable to us in our continuous effort to improve.
If you haven't already, we encourage you to reach out to our customer support for assistance. We’d like to understand more about the issue and explore potential solutions, including warranty options. Your satisfaction is important to us, and we want to ensure you have a functional product.
Thank you again for your feedback, and we hope to resolve this matter to your satisfaction.
Poor battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery dies quickly. Battery capacity is charge the iPhone 14 only 40%….disappointed…not even 1 star.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your feedback on the Best Buy essentials™ 5,000mAh 7.5W Magnetic Wireless Portable Charger. We're sorry to hear that the battery life did not meet your expectations and that it only charged your iPhone 14 to 40%. Your feedback is important to us, and we'll look into this issue to improve our products. Ivy | Best Buy essentials Support
Too hot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used this for a few days just works great my phone super hot not worth it
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Appletips05,
Your feedback about this product is important so we can continue to improve the quality of our products. Please contact us directly if you need further assistance.
BestBuy Essentials Support
Lea
https://www.bestbuy.com/
Defective
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working the same week i bought it. No wonder it was on sale
No, I would not recommend this to a friendSave your money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nearly impossible to put on right and barely charges. Terrible.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We're very sorry to hear you're having trouble with the Best Buy essentials™ 5,000mAh Magnetic Wireless Portable Charger and that it's not meeting your expectations. We understand your frustration with the difficulty in attaching it and the poor charging performance.
We want to address this issue and ensure you have a positive experience. Please contact our Best Buy essentials customer support team (1-866-597-8427) for further assistance. - Mae | BestBuy Essential Support
Barely lasted a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly lasted less than a month and now it’s not charging itself.
No, I would not recommend this to a frienddid not last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worked for about a week. will be returning to the store
No, I would not recommend this to a friendLow score
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low, the device consistently over heated my iphone. I would buy another option. Wish it had a cooling option then it wou be better and convenient.
No, I would not recommend this to a friendBrand response from Best Buy CustomerSupport
Posted .We're sorry to hear about the inconvenience you experienced with our product. Your feedback is valuable to us, and we'll take it into consideration for future improvements. We understand the importance of device compatibility and comfort during use. While our product doesn't currently have a cooling option, we're constantly working on enhancing our offerings to better meet our customers' needs. If you have any further concerns or would like to explore other options, please don't hesitate to reach out to our customer support team. We're here to assist you in finding a solution that works best for you. Thank you for bringing this to our attention. Keith | Best Buy Essentials https://www.bestbuy.com/site/best-buy-essentials-5000mah-7-5w-magnetic-wireless-portable-charger-for-iphone-15-14-13-12-series-and-magsafe-compatible-devices-white/6510529.p?skuId=6510529