Customer Ratings & Reviews
- Model:
- BE-MQ25KW23
- SKU:
- 6510529
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the fast charging, portability, magnetic attachment, MagSafe compatibility, kickstand, and price of the product. They appreciate its convenience, sleek design, and affordability compared to similar products. However, customers are negative about the battery life and overheating issues. They wish it could hold a charge longer and express concerns about the device becoming too hot during wireless charging.
This summary was generated by AI based on customer reviews.
Save your money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nearly impossible to put on right and barely charges. Terrible.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We're very sorry to hear you're having trouble with the Best Buy essentials™ 5,000mAh Magnetic Wireless Portable Charger and that it's not meeting your expectations. We understand your frustration with the difficulty in attaching it and the poor charging performance.
We want to address this issue and ensure you have a positive experience. Please contact our Best Buy essentials customer support team (1-866-597-8427) for further assistance. - Mae | BestBuy Essential Support
Too hot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used this for a few days just works great my phone super hot not worth it
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Appletips05,
Your feedback about this product is important so we can continue to improve the quality of our products. Please contact us directly if you need further assistance.
BestBuy Essentials Support
Lea
https://www.bestbuy.com/
Barely lasted a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly lasted less than a month and now it’s not charging itself.
No, I would not recommend this to a frienddid not last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worked for about a week. will be returning to the store
No, I would not recommend this to a friendGets super hot when charging phone
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like that It gets super hot when charging phone
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Rosa! Thank you for your feedback on our Best Buy Essentials™ 5,000mAh 7.5W Magnetic Wireless Portable Charger. We understand your concern about the device getting hot during charging. While some heat generation is normal during the charging process, excessive heat can be an issue. To help us investigate this further, could you please reach out to our Best Buy Essentials customer support team (1-866-597-8427). We'd be happy to discuss this with you further and explore potential solutions. We value your business and appreciate you bringing this to our attention. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Low score
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low, the device consistently over heated my iphone. I would buy another option. Wish it had a cooling option then it wou be better and convenient.
No, I would not recommend this to a friendBrand response from Best Buy CustomerSupport
Posted .We're sorry to hear about the inconvenience you experienced with our product. Your feedback is valuable to us, and we'll take it into consideration for future improvements. We understand the importance of device compatibility and comfort during use. While our product doesn't currently have a cooling option, we're constantly working on enhancing our offerings to better meet our customers' needs. If you have any further concerns or would like to explore other options, please don't hesitate to reach out to our customer support team. We're here to assist you in finding a solution that works best for you. Thank you for bringing this to our attention. Keith | Best Buy Essentials https://www.bestbuy.com/site/best-buy-essentials-5000mah-7-5w-magnetic-wireless-portable-charger-for-iphone-15-14-13-12-series-and-magsafe-compatible-devices-white/6510529.p?skuId=6510529
iPhone portable charger
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried this one also no good I bought 2 they were a little different see if it work and also no good
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for taking the time to try our products and for providing feedback. We apologize that the items did not meet your expectations. We strive to provide high-quality products and are disappointed to hear that these did not work out for you. We appreciate your loyalty in purchasing multiple items to see if they would work for you. Please reach out to our customer service team for further assistance or suggestions on finding a product that meets your needs. Thank you for your continued support. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-5000mah-7-5w-magnetic-wireless-portable-charger-for-iphone-15-14-13-12-series-and-magsafe-compatible-devices-white/6510529.p?skuId=6510529
Should have spent the extra money for a more reput
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working within 2 weeks. I was out the country and by the time I returned to the states, the return window closed.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi JayDoubleU! I am truly sorry to hear that your product stopped working within just 2 weeks, especially when you were out of the country. It must have been frustrating to return to the states and find that the return window had closed. We understand how inconvenient this situation must be for you. Rest assured, we will do everything in our power to make it right for you. Please know that we offer assistance that is covered by the manufacturer's warranty, and you can reach out to us at 1-866-597-8427 for further assistance.
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-5000mah-7-5w-magnetic-wireless-portable-charger-for-iphone-15-14-13-12-series-and-magsafe-compatible-devices-white/6510529.p?skuId=6510529
Bad battery and low grade light system.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a “open box excellent checked condition” and it only charges my phone 30% when fully charged and the lights malfunction. Complete waste of money.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi,
It is really important to hear your feedback about this product. We want to make sure that we can continue improve its efficiency for your convenience. For further assistance, you may contact us at 1-888-237-8289.
BestBuy Essentials Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Battery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too heavy for my tastes. I prefer a different brand.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your feedback on the Best Buy essentials™ 5,000mAh Magnetic Wireless Portable Charger. We’re sorry to hear that the weight of the charger didn’t meet your expectations. We understand that preferences for portable chargers can vary.
If you have any other suggestions or need assistance finding a product that better suits your needs, please don’t hesitate to reach out our Best Buy essentials customer support team (1-866-597-8427). Your satisfaction is important to us, and we appreciate your input. Thank you for giving our product a try. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
JUNK - DO NOT PURCHASE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As previous reviews indicate, this portable charger is likely one of the worst you will find. Save your trouble and money and skip this one. First public review on a purchase ever, that's how bad this thing is..
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy it. You can only charge wirlese and it doesn’t work that well. It doesn’t stay magnetized and falls off. I gave it away the same weekend out of frustration.
No, I would not recommend this to a friendNot a good product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it, and It is really cheap. And not just the price cheap, lol, cheap quality too, the second day, not working, connect and reconnect multiple times before it work. And after its not even turning on
No, I would not recommend this to a friendNot a good charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the charge. Runs out of battery quick and you have to recharge it every time when it is not plugged.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - 5,000mAh 7.5W Magnetic Wireless Portable Charger for iPhone 15/14/13/12 series and MagSafe Compatible Devices - White, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Best Buy Essentials Support
Angela
https://www.bestbuy.com
not good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.horrible. went out of the country and this would not charge and as a result it was useless to me
No, I would not recommend this to a friendBrand response from Best Buy CustomerSupport
Posted .Hi nicaP, I apologize for any dissatisfaction you may have experienced, and I understand how inconvenient this must be for you. If you have any other preferences, please let us know so that we can accommodate you. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne | Best Buy essentials Support | https://www.bestbuy.com/site/best-buy-essentials-5000mah-7-5w-magnetic-wireless-portable-charger-for-iphone-15-14-13-12-series-and-magsafe-compatible-devices-white/6510529.p?skuId=6510529
Disappointed!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When recharging my iPhone 14 it gets very hot. Even when it’s fully charged, it doesn’t fully recharge my phone.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Peony! I'm sorry to hear that your iPhone 14 gets very hot when recharging and doesn't fully recharge your phone even when fully charged. This must be frustrating for you. Please know that we can make it right for you. If you need technical assistance, we have Geek Squad experts who can help troubleshoot the issue. Additionally, you have a 1-year warranty for this item, so we can explore potential solutions to ensure your iPhone functions properly.
JC | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-5000mah-7-5w-magnetic-wireless-portable-charger-for-iphone-15-14-13-12-series-and-magsafe-compatible-devices-white/6510529.p?skuId=6510529
Best buy irresponsible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I order this in november, i am barely going to receive it 17 of february, there is nowhere to get the proper help in the app, what ever you buy here, make sure you are not in a hurry
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Nothappy,
Thanks for taking the time and effort to leave a review with our Best Buy essentials™ - 5,000mAh 7.5W Magnetic Wireless Portable Charger for iPhone 14/13/12 series and MagSafe Compatible Devices - White. We really appreciate you for letting us know that you are quiet satisfied with the product. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Best Buy Products
Lisa
https://www.bestbuy.com
Worst charger ever used
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This charger is absolute junk! It worked for less than a month then stopped charging. I do NOT recommend anyone buy this!
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello RedBeard,
We are very sorry to read that the charger only worked for less than a month then stopped working. I know how inconvenient this must be to you, we would be more than willing to assist you. Please feel free to contact us at 1-(888)-237-8289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Best Buy Essentials
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Total Tech Support Useless
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed after 6 months. I am now getting a total runaround from Best Buy Support trying to get this replaced.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello CROE,
I personally would like to apologize for the experience you have been through with our Best Buy essentials™ - 5,000mAh 7.5W Magnetic Wireless Portable Charger for iPhone 14/13/12 series and MagSafe Compatible Devices. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact our customer service at 1- (888)-237-8289 Daily 8am - 9pm CT.
Best Buy essentials
Molina
www.bestbuy.com/support
not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice and handy but is not charging my phone after a mins.it died
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Bummer! Sorry to hear that the wireless portable charger didn't even last a minute before dying. We understand how frustrating it must be to have a device that's supposed to be convenient and handy but doesn't even work properly. We're really disappointed that this product didn't meet our standards for quality and reliability. Can you please reach out to our customer service team so we can help you resolve this issue? We'd like to offer you a replacement or refund, as well as a discount on your next purchase. Your satisfaction is our top priority, and we want to make things right. Jeth | Best Buy essentials™ Support. https://www.bestbuy.com/site/best-buy-essentials-5000mah-7-5w-magnetic-wireless-portable-charger-for-iphone-15-14-13-12-series-and-magsafe-compatible-devices-white/6510529.p?skuId=6510529