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Customer Ratings & Reviews

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The comparable value price is $34.99

Customer reviews

Rating 4.3 out of 5 stars with 599 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are positive about the fast charging, portability, magnetic attachment, MagSafe compatibility, kickstand, and price of the product. They appreciate its convenience, sleek design, and affordability compared to similar products. However, customers are negative about the battery life and overheating issues. They wish it could hold a charge longer and express concerns about the device becoming too hot during wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-599 of 599 reviews
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Works well, but needs a battery gauge

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very basic battery pack, but love the magsafe connection on the back. Overall, its very simple to use, but there are some flaws. There is an on off button on the side (more like a push to wake if you need to), a kickstand and an in/out USB C plug. This battery is primarily for users with a magsafe compatible phone, it will work with other devices, but its designed for use with the magnet. You are able to plug in one cabled device via the USB C, or charge other QI enabled wireless charging devices. There is also a little kickstand, but more on that. pros: easy to use. just slap on the back of your phone and it starts charging (usually, sometimes you have to press the button on the side, but that's not very often). You can also just plug into the USB port and charge away. If you have two devices connected (one magnet one cable), but they will not charge simultaneously. The wired device will charge to full, then the wireless device will start to charge. The battery life is good, its more than 3 times the battery life of the OEM magsafe charger, BUT it does weigh quite a bit more. Cons: there are a handful of annoying quirks with this battery. There is no battery gauge. On the side of the device there is a simple green/red LED. While charging, the light will pulse then turn solid green when charged. The light will also turn red when the battery is low. That is it. No level while charging, you have no idea how charged it is until full. Same goes for the reverse, you have on idea what is left with the battery until its dead. There is a kickstand, which is nice, but the orientation makes it so the volume rockers on the phone are on the bottom. Unless you have headphones that can adjust the volume, it makes it a little more difficult to adjust volume. overall: I wish there was a battery gauge of some sort on it. It makes it difficult to use because of this. Other than that, I can get over the other quirks of it, but the lack of a gauge is quite annoying. Pros:

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Travel accessory at affordable price

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a portable battery pack primarily designed for Apple devices, although you can use other USB C devices to charge as well. The charger has a kickstand so you can use your device for media while charging. The battery capacity is 5000 mAH, which might give you one additional full charge to your device. There is only one USB C port on the charger. You can use this to charge the battery itself or any other compatible devices. I had no issues using this charger with my phone case on, it provided a full charge and some. It was slightly warm, but nothing uncomfortable when the device is charging. The charging and remaining battery status is shown using the LED indicator located to the side of the battery. I wish there were more LED light indicators to show the battery percentage instead of a green or red status lights which don't tell you how much of the charge is left. Also, the kickstand can only be used in portrait mode. I do like that you can charge the battery and your device wirelessly at the same time as a passthrough option. Overall, this is a great MagSafe charger accessory that is better in terms of price and battery capacity compared to the Apple one and an easy choice as a travel accessory.

    I would recommend this to a friend
  • Pros mentioned:
    Magnetic, Portable

    Rated 5 out of 5 stars

    Amazing product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to use when traveling helps alot when cant plug in phone

    I would recommend this to a friend
  • Pros mentioned:
    Fast charging

    Rated 5 out of 5 stars

    Charging battery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the charging, no need for wired and connected magnetic to my phone and charged the phone pretty fast

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you, Mike25, for your great review! We're glad to hear that you love the convenience of our 5,000mAh 7.5W Magnetic Wireless Portable Charger and that it charges your phone quickly without the need for wires. If you have any questions or need further assistance, please don't hesitate to reach out. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Portable

    Rated 4 out of 5 stars

    Handy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty handy and easily portable. It works for me.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! Convenient. A bit sad that it doesn’t last long but it’s good to use and quality is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Great for forgetful mom. If she brings it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this to my mom for mother's day so when she forgets to charge, she can grab this on the way out the door. She still forgets the battery. /facepalm

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    So so

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok it just dies too fast and take long to charge

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works well.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to go to a music festival because my phone does not hold a charge. It got it from 30% to 60% before it died so I was happy.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 2 out of 5 stars

    Fundamentally Flawed

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless charger from the Best Buy essentials line has a lot of features that consumers want in a wireless charger, including 7.5W charging, USB-C, and even an integrated kickstand. Unfortunately, the product lacks some key and expected features that make for a flawed charger in a saturated market with better alternatives. First, the couple of good things – it does charge quickly, with 7.5W, and the integrated kickstand is handy. MagSafe locking is solid as long as you have a MagSafe compatible case. Many case manufacturers are claiming “MagSafe” compatibility, but don’t really have it. You need a case with the pass through metal rings to allow magnetic accessories to attach properly. Be wary of cases that just say “MagSafe charging compatible”, as many of those don’t have the rings and accessories like this charger won’t stick properly. Charging levels are as expected for a 5000mah battery pack, it can charge an iPhone 13 Pro about 60-70%, depending on temperature and if the phone is being used. On to the flaws. The biggest is that this charger does not have any kind of meaningful charge level indicator. It’s completely crazy that you have no idea what level of charge this thing has when you walk out the door with it. It could be full, or down to 25%, pressing button will still show green. When it is low, it flashes yellow, which is not actually mentioned in the manual. Literally, it doesn’t bother to tell you anywhere that if it is flashing yellow it has run out and you need to charge it. As the final fail on this product, it has a noticeable coil whine. You can hear a high pitched pulsing sound from a couple of feet away in a quiet room. I have other 7.5W MagSafe chargers, and none of them make an audible sound. This product is well intended but fundamentally flawed. Typically, Best Buy Essentials products (Insignia) are well thought out products at lower prices than name brands, but in this case, the lack of any kind of functional battery level indicator, in addition to an incomplete manual and noticeable coil whine, make this product one to avoid.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello Keyan,
      Thank you for taking the time to review our Best Buy essentials™ - 5,000mAh 7.5W Magnetic Wireless Portable Charger for iPhone 14/13/12 series and MagSafe Compatible Devices. Fridge. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance at 1- (888)-237-8289 Daily 8am - 9pm CT.
      Best Buy essentials
      Molina
      www.bestbuy.com/support BBY-ExBrand_Best_Buy_essentials

  • Rated 4 out of 5 stars

    Good for the price and a good back up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only down side is it heats up quickly and I wish it would charge my AirPods magnetically too

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 2 out of 5 stars

    Ehhhh I wouldn’t.

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MagSafe power bank by Best Buy essentials is a good idea for competition with other similar products. One thing to note is the charge to the phone is very slow, my phone becomes hot after about 10 minutes, and the LED indicator light does not always work as expected. With the mention of the LED indicator light I would like to, say that it’s very hard to determine how much charge is in the pack because the light does not display a different amount of flashes or a different color for the percentage of the battery unless it’s low or fully charged. Traveling with this MagSafe battery pack was convenient yet irritating because of the slow charge and , the phone overheating. One thing I would like to say that is super positive is the MagSafe charging pack does securely fastened to the back of your phone. And the charging pack does not get caught on surfaces due to the rounded edges. Overall, I gave this product to stars, because personally, I would not buy this for myself after using it, and I am just looking out for fellow consumers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Backup Battery Must

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When traveling this is a must have and so grateful I purchased to ensure my phone battery never died.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable Charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love a portable charger! I don’t tend to leave home without it!

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 1 out of 5 stars

    Disappointing product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is trash I let it charge all night and it was only able to charge my phone from 20% to 85% and the magnet only work if you take your case off terrible device only good thing about it is I can carry it in my pocket comfortably

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi AlexD, Thank you for taking the time to leave a review of our Best Buy essentials™ - 5,000mAh 7.5W Magnetic Wireless Portable Charger for iPhone 15/14/13/12 series and MagSafe Compatible Devices - White. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.

      Mariepel C.| Best Buy Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    It was ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was ok but I guess that’s what I get for going the cheaper route

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iphone 12 miniseries

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They need to change the description for best buy essentials .Apple no longer supports iphone 12 mini. Best buy does not indicate that you need to buy the iphone "mag safe" cover for the phone. which is no loner supported. Go to an Apple store and waste your time. The phone charger has the Best Buy product label. Way to go!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wont charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the first 2 hours owning this device it was fine, my phone was charging pretty quick but now that the battery pack itself is dead, it wont charge. I read troubleshooting and everything to no avail, its been on my 20w charger for about 5 hours and wont even turn on to charge my phone. Waste of my money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away. Mine didn't last 2 months.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased last summer and used 2-3 times. By the end of my first trip with it, it no longer held a charge. Stay away!

    No, I would not recommend this to a friend