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Customer reviews

Rating 4.7 out of 5 stars with 3625 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers recognize the 9' USB-A to Lightning Charge-and-Sync Cable's durability and long cable length as significant advantages. Many appreciate the cable's ability to reach various locations conveniently and its resistance to damage. The affordable price point is also frequently praised. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 3,625 reviews
  • Rated 3 out of 5 stars

    Cables

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason I have to play with the cables in order to get them to charge my phone Most of the time.4

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Length is good and charges pretty well. Will stick with Best Buy brand

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice product, too pricey

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with the quality of Apple products. But they are exceptionally expensive for what you get.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good but the cable is very think it would be better if you keep thin

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cord did not work for CarPlay. It leads me to ask is this really an apple product?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Did not last

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it worked fine, it stopped making contact with my phone after only a couple months.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slightly disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2/5 since only 2 of the 3 worked smh. I didn’t open the package only until a month after and once of the cords were faulty but it was too late to return or exchange. Purchase if you’re willing to take an immediate chance.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable is too thin. It will not hold up to long term use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is doing the job for my car. Very convenient

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this to use in the car but it’s like the usb connection is too loose and cuts the CarPlay on and off with use. Tried another cord to be certain it wasn’t the car but unfortunately seems to be an issue with the cord itself.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gets it done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. Would have rather had the corded style, but none were available.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets it done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. Would have rather had the corded style, but none were available.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Charging cord

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product heavy duty and charged phone faster glad we bought it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    prices are too high for pretty much all apple related products

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone Charging Cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord does not fit in my iPhone port securely so it doesn’t always charge properly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cables

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a backup for my apple iPhone cable. So far it is great no issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bulky Cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable is very thick and bulky. Otherwise good quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn’t buy again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their old version had fabric type wire shield- these are hard rubber. If you try to use device while plugged in the cord is rigid & pulls on the connection. It dings on & off & may even be damaging the device plug. Go back to the old ones

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello there,

      Thank you for writing a review for our Best Buy essentials™ - 9' Lightning to USB Charge-and-Sync Cable (3 Pack) - White, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below.

      Best Buy Essentials Support
      Louise
      https://www.bestbuy.com/contact-us BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Low price awful quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only after using it for 3 months in my car, the cable started to tear up. I have never seen such a bad-quality lightning cable. Most cables last 1-2 years for me with no problem. Do not recommend this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Backup charging cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3ft charging cable for backup. Does not fit in the charger tight1

    I would recommend this to a friend