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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3625 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers recognize the 9' USB-A to Lightning Charge-and-Sync Cable's durability and long cable length as significant advantages. Many appreciate the cable's ability to reach various locations conveniently and its resistance to damage. The affordable price point is also frequently praised. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 3,625 reviews
  • Rated 1 out of 5 stars

    Dont biy this product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be returned. Wires broke after 3 times being used

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This cable is not fist charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t liked I thought Best Buy products but not this time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy Doesn’t work I have to mess with change.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the lightning cable. Kindly contact us if you have any questions or concerns.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Lousy product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work after one month although has been connected exactly the same way.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    fragile but works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this cord made it just past the return date.....do not buy if you are hard on your cords.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sells JUNK I say again again and again junk

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheaply made charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not charge fast waste of money over and way priced

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello there,

      Thank you so much for writing a review for our Best Buy essentials™ - 9' Lightning to USB Charge-and-Sync Cable (3 Pack) - White, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below.

      Best Buy Essentials Support
      Louise
      https://www.bestbuy.com/contact-us BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    JUNK

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger lasted less than 2 weeks! I will be returning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cord stopped working within 3 days. Clearly wasn’t to spec.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not returnable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two months it stopped working. Item not returnable

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello 0115. Thank you for taking the time to leave a review on Best Buy essentials™ - 9' Lightning to USB Charge-and-Sync Cable. I know that this unit that stopped working after 2 months of use is not acceptable. We want to help you fix this issue. Kindly contact us to further assist you.
      Mary II Best Buy Essential Customer Support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Not Worth a Dime!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tip broke off it within 30 days!! Attempting to return it…

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello there! Thank you for taking the time to leave a review on the 9' Lightning to USB Charge-and-Sync Cable - White. We apologize to know about the current condition of the item. We love to check your options. Kindly call us at U.S. and Canada: 1-877-467-4289. ll Mary ll Insignia Products ll https://www.insigniaproducts.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Lasted only 1 week

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted only one week just get a apple one worth the money

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there,

      Thank you for writing a feedback with our Best Buy essentials™ - 3' Lightning to USB Charge-and-Sync Cable - White and we do apologize for the inconvenience. If the item is not working properly, I highly suggest to return the item.

      Gem
      Best Buy Essentials
      Please visit us at www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Intermittently stopped working < Month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cord started intermittently charging after less than a month.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t connect firmly, it gets unplugged and lose very easy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not charge iPhone fast enough. Will be returning.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    These are eating

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These chargers are so good instead if spending 20 on 1 I get to spend only 11 on 3 and the best part there long 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Bargain

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cords,seems stronger than the ones from apple and the price was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charging cord

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great length, great price. Excellent curbside pickup service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra durable cord

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cable in preparation to go on an extended bus trip. We were told that charging ports may be several seats away on the bus. This iPhone cable fit the bill perfectly! I ordered it online to be picked up, and I had no idea how thick and durable it was. This should last for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Cable, MUST BUY for Apple Users!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend! Do NOT buy Apple's official cables over these Apple affiliated ones from Best Buy. They're the toughest Lightning type cables I've used. Very sturdy and lengthy make this ultimately the most convenient cable of its kind.

    I would recommend this to a friend