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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3616 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers recognize the 9' USB-A to Lightning Charge-and-Sync Cable's durability and long cable length as significant advantages. Many appreciate the cable's ability to reach various locations conveniently and its resistance to damage. The affordable price point is also frequently praised. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 3,616 reviews
  • Rated 2 out of 5 stars

    Cord is defective after a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this cord for a little over a month and it is already defective. I will be returning and buying the Apple version.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello Kiki,

      Thank you for taking the time to review our Best Buy essentials™ - 9' Lightning to USB Charge-and-Sync Cable - White, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.

      Best Buy Essentials Support
      Louise
      https://www.bestbuy.com/contact-us BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    Not worth the money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the 1st 20 or so charges, IT worked GREAT. Now I have to giggle it around to get a connection.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful charger. I purchased at the end of May and it is now the end of June and the charger has already stopped working. It started having issues a few weeks ago but I thought it was just a fluke so I didn’t return it. It was very sensitive to touch. If you move the charger just slightly while charging it would stop charging. Unfortunately, it was not a fluke and the charger is just poor quality. I will not buy a Best Buy branded item from them again. The charger didn’t even last a month and now it is outside of the return window and I am stuck having to buy a new one.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We are sorry to hear about your experience with the charger you purchased from us. We strive to provide high-quality products to our customers, and we apologize that this charger did not meet your expectations. Your feedback is important to us, and we will take it into consideration when evaluating our product selection. We value your business and hope that you will give us another opportunity to provide you with a better experience in the future. Thank you for sharing your feedback with us. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-5-usb-a-to-lightning-charge-and-sync-cable-white/6456431.p?skuId=6456431 BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    Decent charger for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger is decent. What you would expect for the price decent charger for the price!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    too new to rate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this so we will see how it lasts without breaking where the cord connects to the plug. So many break after a few months use and it’s too new for me to give a true review

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sales person picked out the wrong charger for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good, however, I came in asking for a charger for my car for my iPhone. Who needs a 9 foot charger for a car? I did not realize the length of it when I purchased it. I was just handed it from the sales person. I am using it in the house, but I still need a short one for my car. I should’ve checked it before I left, but I thought the sales person was giving me what I had asked for.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello ElizabethC,
      Thank you for taking the time to review our Best Buy essentials™ - 9' Lightning to USB Charge-and-Sync Cable. I understand that you neede a shorter charger for your car. You can visit best buy website and check for car USB Charge-and-Sync Cable. If you need further assistance, you may contact our customer service at 1- (888)-237-8289 Daily 8am - 9pm CT.
      Best Buy essentials
      Molina
      www.bestbuy.com/support BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable good use some work, I rec sticking with the Apple oifficial one..this cable is way too thick and does not and is not good for car use

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging cables don’t last very long. I threw out two of the three cables within a month.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too Stiff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works and is long enough. Just wish that it wasn't so stiff. I would like better if was more like the apple cable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too stiff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stiff cables feel like you are going to break thin if you just straighten them out which you can’t do as they are so stiff and shaped after packaging.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really disappointed with this USB cable. It’s way too short to be practical, making it almost useless unless your device is right next to the outlet. The length wasn’t clearly stated, and I regret not double-checking before buying. On top of that, the build quality feels flimsy, and I wouldn’t be surprised if it stops working soon. Definitely not worth the purchase—go for a longer, better-quality cable instead.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your honest feedback on the Best Buy essentials™ 3' USB-A to Lightning Charge-and-Sync Cable. We're sorry to hear that the cable didn't meet your expectations in terms of length and build quality. Your comments are valuable to us, and we'll take them into consideration for future improvements. If you need assistance finding a longer, more durable cable, please don't hesitate to reach out to our customer service team. Ivy | Best Buy essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    lightning charge cord

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but not great, still has a connection issue like most of the other non apple cords

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hello

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints$&$$$$$$$$&&$&&&$$$$$&&&&&&&?????

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing special

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a standard power cord that needs a bit of assistance from time to time getting seated properly in order to maintain a charge

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cable Is Stiff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this charger, wish it was made of fabric to give more flexibility. It's somewhat stiff, But for the most part It charges my iPhone pretty fast,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cord

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that this product is okay but it needs a long cord

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A cord!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a cord. Much like other cords, it makes the electricity go in.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cord

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just a cord. What can I say a little thicker than the standard

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can't stand up to kids' use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cords are not bad but the quality cannot stand up to kids using them on a regular basis. They just get worn out too quickly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Is ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It charges ok not as fast as other cables and it typical last about the same time as original appple cord starts to rip from bending

    No, I would not recommend this to a friend