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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3616 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers recognize the 9' USB-A to Lightning Charge-and-Sync Cable's durability and long cable length as significant advantages. Many appreciate the cable's ability to reach various locations conveniently and its resistance to damage. The affordable price point is also frequently praised. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 3,616 reviews
  • Rated 3 out of 5 stars

    To long

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work very long. I think it’s to long so it bends easy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hope it lasts

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for the first time so we shall see how ling they last

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    definitely a charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i needed a new cord and this is definitely a new cord

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t last 4 months and already needs replaced. I needed a new cable to replace my current during travel. I was hopeful when o got this one, but now 4 months later I have to replace it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    RC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was a great buy I’m a loyal customer at Best Buy and I shop with them in almost every state

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Worth It

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doesn’t charge well on an iPad. You won’t be able to charge the iPad and use it at the same time, which isn’t helpful at all. Will be returning for actual apple chargers. Don’t waste your time or money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working just after 2 weeks!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy!!! We purchased 2 of these cords at the same time. It hasn’t been 45 days and both stopped working! Unfortunately, the first one went out just after the 2 week return period. The second one went kaput at the 30 day mark. Next time I’ll stick to Genuine Apple products!

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for sharing your experience with our USB-A to Lightning Charge-and-Sync Cable. We’re truly sorry to hear about the issues you’ve encountered with both cords.

      We understand how frustrating it can be when a product doesn’t meet expectations, especially within such a short period. Your feedback is invaluable to us, and we will certainly look into this matter to improve our product quality.

      Please reach out to our Best Buy essentials customer service team (1-866-597-8427) so we can assist you further. We want to make this right and ensure you have a better experience with our products in the future. Thank you for giving us the opportunity to address this issue. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Horrible Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord lasted only a week. Terrible product. The cord stop charging my Apple devices after one week of use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    5' Lightning to USB Cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in car with my iPhone...when it stays plugged in. But very aggravating as the car connection won't stay plugged in if I happen to move the cord at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    iPhone charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with this charger it’s help me with Barry life real well and I recommend this charger to anybody that needs

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faster charging

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fast charging. My cord wasn’t working properly so I bought this one and no problem charging my phone anymore.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    don't buy/ junk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    defective piece of junk / don't buy this piece of junk works sporadically. Plug it in your car and it will sputter on and off and on and off. What a piece of crap.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback, SheSkisKillington. We're sorry to hear about the issues you're experiencing with the Best Buy essentials™ - 5' USB-A to Lightning Charge-and-Sync Cable. We'll share your feedback with the appropriate team. If you have any questions or need further assistance, please don't hesitate to reach out our Best Buy Essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Not practical

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cord was too heavy for the charging jack. The weight of the cord keeps pulling the charger out of the electrical socket. It would be a great charger if the cord was thin.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      Thank you for taking the time to review our Best Buy essentials - 9' Lightning to USB Charge-and-Sync Cable - White, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.

      Best Buy Essentials Support
      Alvin
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Not flexible, not long enough.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not as flexible as the Apple cord. My mistake in getting 5 1/2 ft instead of 6 ft. cord. Makes a huge difference.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello snow,

      Thank you for taking time to write a review our Best Buy essentials™ - 5' Lightning to USB Charge-and-Sync Cable - White. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Dina || Best Buy Essentials Support || https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Thick stiff charging cable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine, but the cable is very thick for its purpose and therefore harder to use than other long cables far more flexible.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cable for iPhone charger.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable. I went to Bestbuy for this item & I was not disappointed.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Ming,

      Allow me first to thank you for taking the time to share your feedback about our Best Buy essentials™ - 5' USB-A to Lightning Charge-and-Sync Cable - White (BE-MLA522W), and believe us that your comments will help us to deliver you a premium quality in our products. If you need further assistance, please feel free to use the link below to reach us or you may also contact us at 1-866-597-8427.

      Shai | Best Buy Essentials Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Not what I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke a week after I purchased it. The connector went inside the cord. I returned it

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Iphone lightning cable

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The part where it connects to the phone is too stiff and forces the phone to be set in an awkward position. Due to this awkward position, the charger will now only work if its angled at the right position. Would rate it higher but it doesn’t really work anymore.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi VoBb,

      Thanks for taking the time and effort to leave a review with our Best Buy essentials™ - 9' Lightning to USB Charge-and-Sync Cable - White. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Best Buy Products
      Lisa
      https://www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    These Cables Not Good for iPhones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These USB Charge Cables do not work well with Apple iPhone's, takes too long to charge. Took 12 hours to fully charge.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working 2 weeks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already not working. I haven’t had it that long and this cord doesn’t work

    No, I would not recommend this to a friend