Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 3625 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers recognize the 9' USB-A to Lightning Charge-and-Sync Cable's durability and long cable length as significant advantages. Many appreciate the cable's ability to reach various locations conveniently and its resistance to damage. The affordable price point is also frequently praised. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 3,625 reviews
  • Rated 2 out of 5 stars

    Not flexible, not long enough.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not as flexible as the Apple cord. My mistake in getting 5 1/2 ft instead of 6 ft. cord. Makes a huge difference.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello snow,

      Thank you for taking time to write a review our Best Buy essentials™ - 5' Lightning to USB Charge-and-Sync Cable - White. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Dina || Best Buy Essentials Support || https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Thick stiff charging cable

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine, but the cable is very thick for its purpose and therefore harder to use than other long cables far more flexible.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Iphone lightning cable

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The part where it connects to the phone is too stiff and forces the phone to be set in an awkward position. Due to this awkward position, the charger will now only work if its angled at the right position. Would rate it higher but it doesn’t really work anymore.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi VoBb,

      Thanks for taking the time and effort to leave a review with our Best Buy essentials™ - 9' Lightning to USB Charge-and-Sync Cable - White. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Best Buy Products
      Lisa
      https://www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Cable for iPhone charger.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable. I went to Bestbuy for this item & I was not disappointed.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Ming,

      Allow me first to thank you for taking the time to share your feedback about our Best Buy essentials™ - 5' USB-A to Lightning Charge-and-Sync Cable - White (BE-MLA522W), and believe us that your comments will help us to deliver you a premium quality in our products. If you need further assistance, please feel free to use the link below to reach us or you may also contact us at 1-866-597-8427.

      Shai | Best Buy Essentials Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Faster charging

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fast charging. My cord wasn’t working properly so I bought this one and no problem charging my phone anymore.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    don't buy/ junk

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    defective piece of junk / don't buy this piece of junk works sporadically. Plug it in your car and it will sputter on and off and on and off. What a piece of crap.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback, SheSkisKillington. We're sorry to hear about the issues you're experiencing with the Best Buy essentials™ - 5' USB-A to Lightning Charge-and-Sync Cable. We'll share your feedback with the appropriate team. If you have any questions or need further assistance, please don't hesitate to reach out our Best Buy Essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    These Cables Not Good for iPhones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These USB Charge Cables do not work well with Apple iPhone's, takes too long to charge. Took 12 hours to fully charge.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke a week after I purchased it. The connector went inside the cord. I returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the them (bought a 3 pack) stopped working by the next day. Will be returning them tomorrow.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello ParamountSexyChick,

      Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.


      Bestbuy Essentials Support,
      Merjorie
      www.bestbuy.com/support BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Stopped working 2 weeks

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already not working. I haven’t had it that long and this cord doesn’t work

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so flexible to use in closed spaces

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT SO GREAT OR EASY TO USE IN CAR, also keeps disconnecting to car play at various times

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap quality cheap price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap quality . Makes audio sound mediocre. Charging speeds not great either.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!


      Thank you very much for taking the time to review our Best Buy essentials™ - 3' Lightning to USB Charge-and-Sync Cable - White. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.


      BestBuy Essential Support
      Shella BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Shopper

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very thick wires, they are awkward to position in place or use. I’m not sure if I would recommend them for the price

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too long for what was needed, bought 9 feet, neede

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was too long, had to return item and they did not have a 3 feet in the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good choice -

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 and all 3 don't charge well. The lightening connection wiggles in all my devices and stops charging randomly. Not trustwirthy to trust to charge your device.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for sharing your feedback. We’re sorry to hear about your experience with the Best Buy essentials™ USB-A to Lightning Charge-and-Sync Cable. It sounds frustrating to deal with unreliable charging.

      We take product quality seriously and would like to help resolve this issue. Please consider reaching out to our Best Buy essentials customer service team (1-866-597-8427) for assistance. Your satisfaction is important to us, and we appreciate your patience as we work to improve our products. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Judi

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product at a reasonable price. You can never have too many!

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there! Thank you for writing a review about our 5' Lightning to USB Charge-and-Sync Cable! Thank you for purchasing the product.

      Rudson BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Get the original

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the original one this ones works although it's loses

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item worked great for about 2 weeks then is very off and on now I’m charging my iPad.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Kimmy,

      Thanks for taking the time and effort to leave a review with our Best Buy essentials™ - 3' Lightning to USB Charge-and-Sync Cable - White. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Best Buy Products
      Lisa
      https://www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Worry some

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the thickness of these, but gets my phone too hot. It may need to go back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Charger

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best quality cheap but it stop working as 3 week of used

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there! Thank you for writing a review about our 9' Lightning to USB Charge-and-Sync Cable! We know how frustrating is that the product you've purchased has stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with warranty claim.

      Rudson S.| Best Buy Support. https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials