Customer Ratings & Reviews
- Model:
- BE-MLA922W
- SKU:
- 6456434
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the 9' USB-A to Lightning Charge-and-Sync Cable's durability and long cable length as significant advantages. Many appreciate the cable's ability to reach various locations conveniently and its resistance to damage. The affordable price point is also frequently praised. No significant drawbacks were reported by customers.
This summary was generated by AI based on customer reviews.
Product quality and use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work as expected. It takes long to charge full
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Biib!
Thank you for taking the time to review our Best Buy essentials™ - 5' Lightning to USB Charge-and-Sync Cable, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Bestbuy Support
Alvin
https://www.bestbuy.com/
Defective cord
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One cord did have the proper top to connect to my phone
I would recommend this to a friendToo stiff
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cords are not flexible enough and is to stiff.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Blake151,
We appreciate your feedback, we are improving the quality of or products by considering our customer's feedback.
Bestbuy Essentials Support
Lea
www.bestbuy.com/support
slow charging
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.charges slow but does allow the transfer of documents.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the USB charge and sync cable. I am sorry to read that the unit is providing slow charge and not transfer of documents. I do apologize for the inconvenience. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Don’t buy it!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally the worst washer. So expensive and have had nothing but issues from the start. Best Buy does nothing to help the issues.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there,
Thanks for taking the time and effort to leave a review about our Best Buy essentials™ - 3' USB-A to Lightning Charge-and-Sync Cable - White (BE-MLA322W). This is actually not a washer, but if you have any questions or concerns, please feel free to use the link below to reach us, or you may also contact us at 1-866-597-8427 for further assistance.
Shai | Best Buy Essentials Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Stop Charging after 6 months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a waste of money. It only lasted me 6 months and then it stop charging my iphone. I figure it last me at least a year. But not the case. Won't be buying this again.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Johnwick,
Thank you for writing a review about our Best Buy essentials™ - 3' Lightning to USB Charge-and-Sync Cable - White . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Bestbuy Support
Marites
www.Bestbuy.com
frayed
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.charger didn't last long it has frayed and i can see wires
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your experience with the Best Buy essentials™ 5’ USB-A to Lightning Charge-and-Sync Cable. We’re sorry to hear that the charger didn’t last long and has frayed, exposing the wires. This is certainly not the quality we aim to provide, and we apologize for any inconvenience this has caused. Please reach out to our Best Buy essentials customer service team (1-866-597-8427) for assistance. Your feedback is important to us, and we appreciate you bringing this to our attention. Thank you for your patience and understanding. We hope to resolve this for you soon. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Awful.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this charger almost 6months ago, it has NO physical damage to it and it’s stopped working. I’ve tried it in multiple phones, outlets, and with different boxes. I’m out of my return date. But I won’t buy this one again.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Kymour,
Thank you very much for taking the time to review our Best Buy essentials - 5' Lightning to USB Charge-and-Sync Cable - White. I know that this could be an upset situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Best Buy Essentials Support
Alvin
https://www.bestbuy.com/
Not compatible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was supposed to charge my iPad but it is too heavy and would not charge. I don’t recommend
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We apologize for the inconvenience you experienced with our product. We strive to provide high-quality products that meet our customers' needs. It seems there may have been a defect with the charger you received, and we would like to help resolve this issue for you. Please reach out to our customer service team for further assistance. Thank you for your feedback. Keith | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-9-usb-a-to-lightning-charge-and-sync-cable-white/6456434.p?skuId=6456434
Horrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the $24 it was trash!!! The cord is very thick and takes forever to charge. If I hadn't threw the box away, I would've taken it back!!!! A waste of money
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item never came and best buy has given me my money back, i called support and they told me they would send me a email they never did.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi,
It is important for us to hear your experience about this product so we will be able to know how to improve the quality of our customer service and satisfaction. If there is anything that we can assist you with, please contact us at 1-888-237-8289 for further assistance.
BestBuy Essentials Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cord is thick, hard, almost inflexible, awkward to use. Sometimes I had to put it in 2 or 3 times, before it started charging. I won’t buy it again !!!
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello there,
Thank you for taking the time out of your busy schedule to leave a review of our
Best Buy essentials™ - 5' Lightning to USB Charge-and-Sync Cable. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 1- (888)-237-8289 Daily 8am - 9pm CT.
Best Buy essentials
Molina
www.bestbuy.com/support
Cheap
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't last long they keep shorting out at the ends
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback. We’re sorry to hear that our 3’ USB-A to Lightning Charge-and-Sync Cable didn’t meet your expectations. We understand how frustrating it can be when a product doesn’t last as long as it should, especially when it comes to something as essential as a charging cable.
Your comments about the durability are important to us, if there’s anything we can do to assist you further or if you’d like to discuss a potential solution, please don’t hesitate to reach out to our Best Buy essentials customer service team (1-866-597-8427).
We appreciate your honesty and hope to have the opportunity to improve your experience with our products in the future. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Don’t waste your money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This card barely works. I have to unplug it and plug it back in a bunch of times. It tests my patience every single time. It did this from day one right out of the box.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi JoshG! I'm so sorry to hear about the frustration you're experiencing with your Best Buy essentials™ 5' USB-A to Lightning Charge-and-Sync Cable. It sounds incredibly frustrating to have to deal with this issue every time you need to charge your device.
I understand how important it is to have a reliable charging cable, and I want to make sure we get this resolved for you. Have you tried any troubleshooting steps, such as cleaning the charging port or trying a different power source?
If you're still having trouble, I would recommend reaching out to our customer service team at 1-888-738-4624. They will be able to assist you with the warranty process and help determine the best course of action to get you a working cable.
JC | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-5-usb-a-to-lightning-charge-and-sync-cable-white/6456431.p?skuId=6456431
Cord Useless After Less Than a Year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Darn thing stopped working less than a year later. Started out intermittent then now totally doesn’t work.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi JamesL,
Thank you for the feedback. We do apologize if it did not work. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.
Renee,
Best Buy essentials Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Bad cords
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the cords worked for one day and will not charge anymore. This was the same review someone else had left as well. Would not suggest buying these.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We're sorry to hear that one of the cables in our 3-pack of Best Buy Essentials Lightning to USB Charge-and-Sync Cables stopped working after just one day. We apologize for the inconvenience this has caused and will look into this issue further to ensure our products meet our high standards of quality. We appreciate your feedback and will take it into consideration as we work to improve our products. Jeth | Best Buy essentials™ Support. https://www.bestbuy.com/site/best-buy-essentials-5-lightning-to-usb-charge-and-sync-cable-3-pack-white/6456447.p?skuId=6456447
Not good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Break in less than two mon not worth it. Total waste of money
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We are sorry to hear about your experience with our product. We strive to provide high-quality items that meet the expectations of our customers. We appreciate your feedback and will take it into consideration as we continue to improve our products. Thank you for bringing this to our attention. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-9-usb-a-to-lightning-charge-and-sync-cable-white/6456434.p?skuId=6456434
iPhone usb charger
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t last very long maybe two months before I had to replace it
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi AJ17,
Thank you for writing a review about our 5' USB-A to Lightning Charge-and-Sync Cable - White. We know how frustrating it is that the cable last for just 2 months. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Best Buy Essentials Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Bad assumption.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started fraying at 4 months. Useless at 6. I bought it because it was a thicker cable. Assumed it would last. Nope
No, I would not recommend this to a friendThe worst
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s plugged in that even last two weeks This charger was so poorly made that it did not last long at all what a shame it was a good price but it didn’t work
No, I would not recommend this to a friend