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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3616 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers recognize the 9' USB-A to Lightning Charge-and-Sync Cable's durability and long cable length as significant advantages. Many appreciate the cable's ability to reach various locations conveniently and its resistance to damage. The affordable price point is also frequently praised. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,616 of 3,616 reviews
  • Rated 5 out of 5 stars

    I phone charge cord

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing wrong with the product but to long cord for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality Cable, they still in good shape and working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power cord

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the Best Buy power cord. Recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too thick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The length is good but the cord is too thick and hard to manipulate

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    IPhone charging cable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good but kinda over priced with the usb c coming to all there products soon

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple cable replacement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable is hard to bend. It is much thicker than original Apple cable. Connecting ends are good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn’t last long

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well at first, but the cable started fraying about 6 months after I bought it. For now, it still works, but I don’t know how much longer it will continue to function. I use the cable to charge my phone every night, but I haven’t been bending it more than is normal.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Anna,

      We apologize for your experience with this product. Hearing your feedback is important so we can continue to improve the quality of our product. If you need further assistance, please contact Insignia at 1-877-467-4289.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    junk cable inappropriate language

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is horrible. What is worse was the horrible service I received from Best Buy I asked for help for hours until I got one person who advised me this is the right cable for my phone. Is it extremely horrible, I would not give it even one star. It is so thick and clumsy, that you need an entire room for this cable to fit in. If you want it for your car, forget about it, too thick too clumsy, can cause you to have a tragic accident

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too Stiff

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cables are way too stiff. Hard to use on desk or nightstand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lightning to USB cord

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work in my vehicle or in an outlet -very disappointing

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for taking the time to share your experience with us. We're genuinely sorry to hear that the product did not work in your vehicle or in an outlet, and we understand how disappointing that can be. We strive to provide high-quality products that meet our customers' needs, and it's clear we fell short in this instance. If you haven't already, we encourage you to reach out to our customer service team for assistance; they may be able to help you troubleshoot the issue or explore other options. Your satisfaction is very important to us, and we appreciate your feedback as we work to improve our offerings. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-3-usb-a-to-lightning-charge-and-sync-cable-white/6456430.p?skuId=6456430 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Phone chargers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the 3 chargers was missing from box and it was damaged!! Chargers are SLOW. Poor quality. Very disappointed

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello Janet,
      Thank you for taking the time out of your busy schedule to leave a review of ourBest Buy essentials™ - 9' Lightning to USB Charge-and-Sync Cable. I am sorry to hear that one of the charger is missing from the box. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1- (888)-237-8289 Monday-Saturday 8am - 9pm CT.
      Best Buy essentials
      Molina
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Horrible return policy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to return it yesterday as it was thw wrong part and was told they would not do the return. It was too late. It want even a month.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger came messed up did not last long at all and will not be buying again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Service Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ordered weeks ago and when the box finally arrived it was empty.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Best Buy essentials Support,
      Renee BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    My cable charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My charger only lasted a week running I do not recommend it is to throw your money in the trash

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Larry,

      Thanks for taking the time and effort to leave a review with our Best Buy essentials™ - 3' Lightning to USB Charge-and-Sync Cable - White. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.

      Best Buy Products
      Lisa
      https://www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Shortage quick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shortage came super fast . Next time I won’t be cheap and buy the apple brand

    No, I would not recommend this to a friend