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Customer reviews

Rating 4.7 out of 5 stars with 9144 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the 9' USB-A to USB-C Charge-and-Sync Cable's length, quality, compatibility, and ease of use, citing its suitability for various devices and charging situations. While some users noted a slightly snug fit with certain devices and occasional overheating, these concerns were less frequently reported than positive feedback. The USB-C compatibility is also frequently praised. Overall, the cable is viewed favorably for its performance and convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 9,144 reviews
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 of these. They only last about 6 months before they start to come apart. I've never had cords come apart this quickly. It usually takes years before it happens

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi RebeccaE, Thank you for taking the time to leave a review of our Best Buy essentials™ - 9' USB-C to USB-C Charge-and-Sync Cable - Black. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1-(866)-597-8427 Monday-Saturday 8am - 9pm CT.

      Mariepel C.| Best Buy Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Separating on the usb-c side.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked as advertised for a year and a half but now it’s starting to come apart just from normal use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    very long

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yeah i prefer braided cables, bought this by mistake.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Nahtrowen,

      Thanks for taking the time and effort to leave a review with our Best Buy essentials™ - 9' USB-C to USB-C Charge-and-Sync Cable - Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Best Buy Products
      Lisa
      https://www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Frayed in 2 1/2 months.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for only 2 1/2 months and the cord is already fraying. Return window is past, so how do I get help for this?

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there! Thank you for writing a review about our 5' USB-C to USB-C Charge-and-Sync Cable! We understand that you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your product.

      Rudson S.| Best Buy Support. https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Cable length, Compatibility, Quality

    Rated 5 out of 5 stars

    Perfect Sync, Perfect Charge!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the 5’ USB-A to USB-C Charge-and-Sync Cable from Best Buy Essentials, and I must say, it's been a game changer! Here's why it deserves a full five stars: - **Durability:** The build quality is impressive. The cable feels solid and robust, promising a long lifespan even with daily use. - **Compatibility:** Works flawlessly with all my USB-C devices, from my phone to my tablet, ensuring both fast charging and smooth data transfer. - **Length:** The 5-foot length is just right; not too short to restrict movement and not too long to clutter my space. It's perfect for bedside or desk use. - **Performance:** Charges my devices quickly and syncs data without any hitches. No more waiting around or worrying about slow transfer speeds. - **Value for Money:** Given its quality and performance, this cable offers excellent value. It's a reliable, no-nonsense accessory that does exactly what it promises. If you're in the market for a dependable, efficient USB-A to USB-C cable, look no further. This one ticks all the boxes!

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you, Falk25, for your detailed and glowing review! We're thrilled to hear that the Best Buy essentials™ 5' USB-A to USB-C Charge-and-Sync Cable has made such a positive impact on your daily routine. It's fantastic to know that its durability, compatibility, length, performance, and value have all met your expectations. Your satisfaction is our top priority, and we're delighted that our product has delivered on its promises. Enjoy the convenience and efficiency it brings to your tech setup! Jeth | Best Buy essentials™ Support.  https://www.bestbuy.com/site/best-buy-essentials-5-usb-a-to-usb-c-charge-and-sync-cable-black/6456416.p?skuId=6456416 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    All Sync; No Charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable is claimed to be a charge and sync cable but it most definitely does not charge.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello Daniel,

      Thank you for the feedback. We would like to extend our sincerest apologies if we did not meet your expectation towards the product.Rest assured we are working to improve this product. For any questions, do not hesitate in reaching us at https://www.bestbuy.com/contact-us.

      Bestbuy Essentials
      Merjorie
      www.bestbuy.com/support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Cable length, Quality

    Rated 5 out of 5 stars

    Reliable and affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this cable for several years now, and it’s been great. It charges my devices quickly and transfers data without any issues. The 5-foot length is perfect for everyday use, whether I’m at my desk or charging in bed. The connectors fit snugly into my devices, and the cable feels sturdy without being too stiff. For the price, it offers excellent value and performs just as well as more expensive options. If you're looking for a dependable USB-C cable without breaking the bank, this one is a solid choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    CHARGE IT UP!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have you ever lost your charger? I sure have. That is why I stocked up on the popular Charge-and-Synch Cable. This charger is reliable, sturdy, and useful. I use it in the car, at work, and at home. I highly recommend this product. You will be totally satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Cable length, Quality

    Rated 4 out of 5 stars

    Extra Length and Solid Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 9-foot USB-C to USB-C cable is super handy for anyone who needs more reach when charging or syncing. The extra length makes it easy to use devices from the couch, bed, or across the desk without being stuck next to the outlet. It charges reliably and transfers data without any issues. The build quality feels durable enough for daily use, and the black design keeps it simple and clean. While it’s not a fast-charging premium cable, it’s a great value for the price and gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Cable length, Quality

    Rated 5 out of 5 stars

    Bought for my VR

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this cable for my VR meta 3 headst. It has been a very reliable cable. I’ve used it to charge my headset or to hook it up to my PC. The quality of the cable is good and the length is decent. Overall a long lasting cable not cheaply made.

    I would recommend this to a friend
  • Pros mentioned:
    Cable length, Quality

    Rated 4 out of 5 stars

    Long, Reliable, and Affordable Cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 9-foot USB-A to USB-C cable from Best Buy essentials™ is super convenient if you need extra length. It reaches comfortably across the room, making it great for charging while using your device on the couch or bed. The build feels solid, and it charges and syncs without any issues. It may not be as heavy-duty as some premium cables, but for the price, it’s a great value and does exactly what it’s supposed to. A dependable everyday cable at a budget-friendly cost.

    I would recommend this to a friend
  • Pros mentioned:
    Cable length, Quality

    Rated 5 out of 5 stars

    Well Made plastic cladding and reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for over a year now, the quality of the cable is excellent. The plastic cladding feels well made and reliable

    I would recommend this to a friend
  • Pros mentioned:
    Cable length, Quality

    Rated 5 out of 5 stars

    Excellent USB-to-USB Cable: A Five-Star Essential!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Irecently purchased this 9' USB-to-USB cable, and I must say it has exceeded my expectations in every aspect. This cable has become an essential tool in my daily tech setup, and I cannot recommend it enough. Here are a few reasons why I give it a resounding five-star rating: 1. Length and Durability: The 9-foot length of this cable is simply fantastic. It provides ample reach and flexibility, making it easy to connect devices even when they are not in close proximity. Additionally, the cable is impressively durable, with sturdy connectors and a robust build that ensures it withstands daily wear and tear. 2. High-Speed Data Transfer: Whether I'm transferring files, syncing devices, or charging my gadgets, this USB-to-USB cable delivers lightning-fast data transfer speeds. It consistently provides a stable connection, allowing me to complete tasks quickly and efficiently. 3. Versatility: This cable is incredibly versatile, compatible with a wide range of devices such as smartphones, tablets, laptops, external hard drives, printers, and more. It has become my go-to cable for all USB-related needs, eliminating the need for multiple cables cluttering my workspace. 4. Tangle-Free Design: Say goodbye to frustrating cable knots! The design of this USB-to-USB cable minimizes tangling, making it hassle-free to use and store. It's a small but thoughtful feature that adds convenience to my daily tech routines. 5. Great Value: Considering its exceptional quality and performance, this cable offers excellent value for the price. It is a worthwhile investment that will serve you well for a long time to come. In conclusion, the 9' USB-to-USB cable has truly impressed me with its outstanding performance, durability, versatility, and value. It has quickly become an essential component of my tech setup, and I highly recommend it to anyone in need of a reliable, high-quality cable. Five stars all the way!

    I would recommend this to a friend
  • Pros mentioned:
    Cable length, Quality

    Rated 5 out of 5 stars

    Extra long USB C cord

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased over two years ago and still works well. I use it to charge my phone on my nightstand. The charging brick is plugged into a power strip on the floor, so having a longer cord is helpful

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Best charers ever !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were so fast at charging that are.I actually bought about ten of them because the price was so great as well. They are very well built and they last forever. I recommend them ten out of ten. Today I see they are on sale as one of Best Buy's deals of the day and probably will order more for the family for the holidays !!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cable length, Quality

    Rated 5 out of 5 stars

    Great cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable, high quality and perfect length. Arrived quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Cable length, Quality

    Rated 5 out of 5 stars

    good quality cable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mroe sturdy than other cables I have bought. It is a good length for my purposes

    I would recommend this to a friend
  • Pros mentioned:
    Cable length, Quality

    Rated 5 out of 5 stars

    Job done, PS5 compatible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved spending 3 bucks on this. It got the job done. Only wish the cord was braided, but very solid cord. Love how long this 9 ft cord is. I just wanted to charge my ps5 controller while sitting on my couch. Very comfortable length. I’m glad it’s black because I didn’t want it to stick out like my ps5. That thing is big and ugly. I put it behind my tv just so I don’t have to look at it.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Godzilla85,

      Thank you for sharing your feedback on the Best Buy essentials™ 9' USB-C to USB-C Charge-and-Sync Cable! We're glad to hear that it got the job done and that you appreciate the comfortable length for charging your PS5 controller while sitting on your couch. It's great to know that the black color blends in well with your setup.

      We appreciate your suggestion about the braided cord and will take it into consideration for future products.Patricia | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Cable length, Compatibility, Quality

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Samsung cord wouldn't stay connected to the newer phone in the car so I upgraded to this. It's extra long and heavy duty for use in my car. A secure connection that charges and allows me to use Android Auto.

    I would recommend this to a friend
  • Pros mentioned:
    Cable length, Compatibility, Usb-c

    Rated 5 out of 5 stars

    Good price and works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had ordered a more expensive cable that never arrived. Instead I purchased this one as a replacement and it has worked fine. I use it to connexmct my phone to my car navigation system and it performs as desired enabling me to use the fubtion in my car. It is the perfect length and has the phone C connection on one end and the car A connection on the other.

    I would recommend this to a friend