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Customer reviews

Rating 4.7 out of 5 stars with 8421 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers find value in the 3' USB-A to USB-C Charge-and-Sync Cable, particularly praising its suitable cable length and overall quality construction. Compatibility and the growing prevalence of USB-C connectivity are also appreciated. While some users noted a tight fit, the cable generally performs well without overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 397 Showing 7,921-7,940 of 8,421 reviews
  • Rated 3 out of 5 stars

    5' usb cord

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to figure out how to get a universal direct charge for the different types of cell. phones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    USB Cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was annoyed that I needed to buy a separate cable to get the USB end that I needed for the phone charger.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Charging cords

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great at the beginning. 1 year later it's unraveling from the base. Never thought this would be happening after 1 year.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    High charger

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good not working after 2 weeks hhjkiijhgfttyuiuytyyuii

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      Thank you for taking the time to review our Best Buy essentials™ - 9' USB-C to USB-C Charge-and-Sync Cable. I understand that it is no good not and working after 2 weeks. That can be frustrating. But we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.

      Best Buy Essential Support
      Irene
      www.BestBuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    not yet opened box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet opened the box as it is a spare. I am sure that it works; why wouldn't it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too long for it's own good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It charges fast but the weight of the length makes it come out of the phone

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello Efriend,

      Thank you very much for taking the time to review our Best Buy essentials - 9' USB-C to USB-C Charge-and-Sync Cable - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Best Buy Essentials Support
      Alvin
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    Cable is Ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges good enough, but the USB-C part is very thick.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay usb c

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    contacts inside cord is faulty. You have to push cord really hard to hold charge inside my s22 ultra. Cord also slips out port easily. I think because its not samsung it does that. Also the plastic on the cord is a hair to high not allowing the cord to fit snug.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi TravisB,

      Thank you for writing a review about our 5' USB-C to USB-C Charge-and-Sync Cable - Black. We know how frustrating it is that the cord inside is loose. We are sorry for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Ritchie |Best Buy Essentials Support
      https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    Didnt arraive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didt get it yet. Delivery took too long ufortunately.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average but as expected for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little flimsy, loose and fragile but serves the purpose

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    NOT THE BEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT THE BEST CABLE OUT THERE. NOT A GOOD SOLID CONNECTION WITH MY PHONE

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay for the length but its losing charging power now.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow as molasses.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a really long time to charge an Android phone with the USB in the computer. Even with a block it takes near over night. Will just "use when desperate" at this point. My dedicated proprietary Motorola cable and block are wicked fast.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi,
      Thanks for your review.
      USB-C to USB-C cable can charge much faster, it maybe what you wanted. BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Works as intended

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay cable. It works as intended. Better prices on Amazon

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slow Charging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really surprised how slow it charges in the car!

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi, thanks for your review. The USB A to USB C is relatively slow charge cable, you can purchase a USB C to USB C cable which is much faster for charging BBY-ExBrand_Best_Buy_essentials

  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Keep your reciept.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good fit, poor aftermarket product kept slipping out my phone.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Karreem1,

      Hearing your feedback about this product is important to us so we can continue to improve the quality of our product. If you need further assistance, please contact Insignia 1-877-467-4289 and we will be glad to assist you.

      Bestbuy Essentials Support
      Lea
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Cable length

    Rated 2 out of 5 stars

    good length, short lifespan

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the length of this cord, but it stopped working after just 6 months

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello Aceface3000. Thank you for taking the time to leave a review on Best Buy essentials™ - 9' USB-C to USB Charge-and-Sync Cable - Black. We apologize to know that the unit did not seem to last long. Kindly contact us to help you with the warranty claim.
      Mary I Best Buy Essential Customer Support BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    poor

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this cord did not last long. will not purchase again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cable length

    Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Length is good but charges iphone very slowly. Charges maybe 20% per hour

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback. We’re sorry to hear that the Best Buy essentials™ 9’ USB-A to USB-C Charge-and-Sync Cable is charging your iPhone slowly. We understand how important fast charging is, and we apologize for any inconvenience this has caused.

      Please reach out to our Best Buy essentials customer support team (1-866-597-8427) so we can assist you further. We can help troubleshoot the issue or discuss other possible options. Your satisfaction is important to us, and we want to ensure you have a product that meets your needs.

      Thank you for bringing this to our attention. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Cheap

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will fail at the flex points at each end due to regular movement. If you keep the ends straight out and not on a "bending" position it could last but too much effort to maintain durability. Smh.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We're sorry to hear that you've had a negative experience with the Best Buy essentials™ USB-C to USB-C cable. We appreciate your feedback and will make sure to pass it along to our product team for further improvement. If you'd like, please feel free to reach out to our customer service team for assistance or to explore other cable options that may better suit your needs. Thank you for shopping with us. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials