Customer Ratings & Reviews
- Model:
- BE-MCA922K
- SKU:
- 6456418
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 3' USB-A to USB-C Charge-and-Sync Cable, particularly praising its suitable cable length and overall quality construction. Compatibility and the growing prevalence of USB-C connectivity are also appreciated. While some users noted a tight fit, the cable generally performs well without overheating.
This summary was generated by AI based on customer reviews.
Unreliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will sometimes randomly not work, or have to plug and unplug it in my device(s) randomly to get to work. Don’t recommend
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi ZacharyF, Thank you for taking the time to leave a review of our Best Buy essentials™ - 5' USB-C to USB-C Charge-and-Sync Cable - Black. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.|Best Buy Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Cheaper but not a nice cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price is cheap for a reason. This cable is thick and stiff and doesn’t have nice feel compared to other usb-c cables I bought.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi MarcP,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Best Buy essentials,
Renee
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If youre looking for a good charger stick with c-types these charge drasticly slower than them. Not even worth it really
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - 5' USB-A to USB-C Charge-and-Sync Cable - Black. I know that this could be an unfortunate situation. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Best Buy Essentials Support
Angela
https://www.bestbuy.com
Didn't even last a month
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cable no longer stays plugged in and wobbles back and forth when barely touched. Problematic when I'm using it to connect my phone to my car and run Android Auto. I thought my phone was broken so I took it to a repair shop. They said it was fine and to try a different cable. Sure enough, the new cable was fine.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi ChristineD! I am truly sorry to hear about the inconvenience you experienced with our USB-A to USB-C cable. I can imagine how frustrating it must have been to think that your phone was broken when in fact the cable was the issue. We are committed to providing high-quality products and we will make it right by offering assistance covered by the manufacturer's warranty. Please call 1-888-237-8289 for further support.
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-5-usb-a-to-usb-c-charge-and-sync-cable-black/6456416.p?skuId=6456416
Poor Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working after a week. Not certified for Apple phones
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi RobertoH! We appreciate you buying from us and understand that this is not the quality of product that we wanted our customers to have. We want to make things right for you, so please process an exchange. You have 15 days to do so. Let us know how we can help improve your experience.
JC | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-5-usb-a-to-usb-c-charge-and-sync-cable-black/6456416.p?skuId=6456416
Useless cord
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong cord for new ph! Whats wrong with selling the charger & cord tofether, oh yeah, make bigger profit if you sell separately! Ah gotta habd it to large corporations, always thinking how to screw the customer
No, I would not recommend this to a friendNot great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow charging and worth probably half of what I bought it for. I've tried this cable in my car and at work and I probably could have bought a cable anywhere else for less and gotten the same quality.
No, I would not recommend this to a friendA short led to a short life.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice looking cable and though it appears to be well made, unfortunately after a little over one year it developed a short.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - 5' USB-C to USB Charge-and-Sync Cable - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Best Buy Essentials Support
Angela
https://www.bestbuy.com/
n/a
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.to expensive and take too long to charge the equipment.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi GoldieF,
Thank you for taking the time to review our Best Buy essentials™ - 5' USB-C to USB-C Charge-and-Sync Cable - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.
Best Buy Essentials Products
Nikki
Please visit https://www.bestbuy.com/site/best-buy-essentials-5-usb-c-to-usb-c-charge-and-sync-cable-black/6456421.p?skuId=6456421
Not worth anything
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless trash that shouldn't have money wasted on it
No, I would not recommend this to a friendVery slow to charge MacBook connected to an outlet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very slow to charge a MacBook, using the adaptor from Apple with it. The original charger that comes with the MacBook is extremely fast.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We apologize for any inconvenience you experienced with charging your MacBook using our adaptor. We strive to provide quality products that meet the same standards as the original charger from Apple. We appreciate your feedback and will take it into consideration for future improvements. Thank you for your honesty and for giving us the opportunity to address your concerns. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-3-usb-a-to-usb-c-charge-and-sync-cable-black/6456381.p?skuId=6456381
- Pros mentioned:Cable length
Not Worth It
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke within three weeks. Not worth it. It was a long cord but broke too early.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Donald,
Thank you for writing a review about our Best Buy essentials™ - 9' USB-C to USB Charge-and-Sync Cable - Black. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Bestbuy Support
Marites
www.bestbuy.com
Charger Works but slow charging
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow charger, but eventually gets the job done. Good material
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi CristalR! It's good to know that the Best Buy essentials™ - 5' USB-A to USB-C Charge-and-Sync Cable is getting the job done, even if it's a bit slow. We appreciate your feedback about its performance and for highlighting the quality of the material; we strive to provide durable products that last. If you ever have any questions or need assistance in the future, please feel free to contact our Best Buy Essentials Customer Service at 866-597-8427 - Dalainne | Best Buy Essentials Support | https://www.bestbuy.com/site/best-buy-essentials-5-usb-a-to-usb-c-charge-and-sync-cable-black/6456416.p?skuId=6456416
- Pros mentioned:Quality
Eh
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cord lasts longer than the other i reviewed but just isnt the same quality as the Samsung cords.
No, I would not recommend this to a friend Doesnt work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt work, this is not what i needed. But it doesn't work
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi GregoryG,
Thank you for taking the time to review our Best Buy essentials™ - 5' USB-C to USB-C Charge-and-Sync Cable - Black, I understand how exciting a new purchase can be and how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your devices, we'll be more than happy to provide any needed assistance.
BestBuy Essentials Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Long cord, poor usb c plug.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cable is nice and long but after a little use the plug falls out of the phone easily and disconnects easily.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thanks for your feedback, Steve. I understand how frustrating it is when a cable disconnects easily, especially after a short period of use.
If you'd like to explore warranty options or need assistance finding a more reliable cable, please contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support
Okay item
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cable didn't function as intended. I was trying to connect two laptops, but this wouldn't work.
No, I would not recommend this to a friendWorthless
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work well on my phone; the 'connector' that attaches to the phone keeps sliding off; so you will always need to be near the phone while it is recharging so you can keep the cord securely attached. Otherwise it stops recharging.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your feedback; we apologize that your experience did not match your expectations. We are sorry that you did not enjoy the Best Buy essentials™ - 5' USB-C to USB-C Charge-and-Sync Cable, we have shared your feedback with our team to address the issue. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-5-usb-c-to-usb-c-charge-and-sync-cable-black/6456421.p?skuId=6456421
Poor design.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cable has serious memory that wont loosen, pulling it out of the jacks you're trying to plug it into.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello there,
Thank you for writing a review for our Best Buy essentials™ - 9' USB-C to USB-C Charge-and-Sync Cable - Black, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below.
Best Buy Essentials Support
Louise
https://www.bestbuy.com/contact-us
- Pros mentioned:Cable length
Didn't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work so I returned it. Length was great if it worked
No, I would not recommend this to a friend