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Customer reviews

Rating 4.7 out of 5 stars with 8421 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers find value in the 3' USB-A to USB-C Charge-and-Sync Cable, particularly praising its suitable cable length and overall quality construction. Compatibility and the growing prevalence of USB-C connectivity are also appreciated. While some users noted a tight fit, the cable generally performs well without overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 402 Showing 8,021-8,040 of 8,421 reviews
  • Rated 1 out of 5 stars

    Charger won’t last, save your money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had this charger for a little over two weeks and it broke on me. Disappointing… of course it’s several days past the return and refund window too. I definitely regret spending the money and wish I would have looked at more reviews because clearly this is common with this purchase.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi LymeStrongMama77! I am truly sorry to hear that your Best Buy essentials™ - 5' USB-C to USB-C Charge-and-Sync Cable broke after only two weeks. It must be incredibly disappointing to have it happen just after the return and refund window had closed. I can understand how frustrating that must be for you. Please know that this is an isolated issue and we do offer a 15-day return and exchange policy for situations like this. Please contact us so we can assist you further with replacing the cable. Your satisfaction is important to us.

      JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-5-usb-c-to-usb-c-charge-and-sync-cable-black/6456421.p?skuId=6456421 BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    USB - USBC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its charging my device there’s no Carplay connection

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We're sorry to hear about the issue you're experiencing with CarPlay not connecting properly, even though the device is charging. Ensuring seamless compatibility between our products and various systems is important to us, and we apologize for any inconvenience caused by this issue. Your feedback is valuable, and we'll take it into account to address any compatibility concerns moving forward. If you need assistance with troubleshooting or if there's anything else we can do to help, please feel free to reach out to us. We appreciate your understanding and thank you for bringing this matter to our attention. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-3-usb-a-to-usb-c-charge-and-sync-cable-black/6456381.p?skuId=6456381 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Not a realiable cord.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The end that plugs into the phone keeps falling out so a real pain in the butt.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told this would fit directly into the computer that I have to charge my mouse. It doesn’t.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    So far, not a good buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the wrong one. I'm not sure what it's for.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disconnects easily

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to use while I play games on Xbox and the cord kept getting disconnected from the controller.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi HGriffin. Thank you for writing a review about our Best Buy Essentials USB-C Cable. I apologize that this cable keeps your disconnected from the controller. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Mariepel C.|Best Buy Support
      https://www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Not working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not working after a month of usage. Best Buy is also not ready to look into the issue.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tip isn't long, it falls out of my phones port to easily.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Bigreg! I apologize for the inconvenience you’ve experienced with the Best Buy essentials™ 5’ USB-C to USB-C Charge-and-Sync Cable in Black. It’s disheartening to hear that the tip isn’t secure in your phone’s port. Please know that this is an isolated issue, and we take your feedback seriously.

      To address this, I recommend taking advantage of our return and exchange policy within the next 15 days. You can return the cable and choose an alternative or receive a replacement. Our goal is to ensure your satisfaction, and we appreciate your patience and understanding. If you have any further concerns, please don’t hesitate to reach out to our customer service team. Thank you for choosing Best Buy, and we look forward to resolving this for you!

      JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-5-usb-c-to-usb-c-charge-and-sync-cable-black/6456421.p?skuId=6456421 BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    9' USB-C Charger and Sync Cable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really happy with this product. It take to long to charge my phone up. I believe that I will be returning this one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didnt last

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped charging after a month . Didn’t last . Stopped working

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Saul,

      Thank you for taking the time to review our Best Buy essentials™ - 9' USB-C to USB-C Charge-and-Sync Cable - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.


      Best Buy Essentials Products
      Nikki
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    No quick charge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It mentions that it is quick charge. I tried multiple ways to charge, but its just a normal charge cable. It does not charge fast/quick.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for sharing your feedback. We’re sorry to hear that the cable did not meet your expectations for quick charging and that it only provides normal charging speeds. We understand how disappointing this must be. We appreciate your honesty and will take your comments into consideration to improve our product descriptions and performance. Thank you for giving us the opportunity to address these issues. Keith | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    The usb-c connector is not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The usb-c connector is loose on the iphone 15 pro max.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi EduardoD, thank you for reaching out. I apologize for any dissatisfaction you may have experienced, and I understand how inconvenient this must be for you. We assure you that it will be addressed properly. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Decent for the price.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it because i forgot my charger at home. And was out of town it worked but it wasnt very fast .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Always prefer Apple brand cables

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for only a couple weeks. I’ve never had any luck with Best Buy cables

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Phone Charging Cable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I either got a card cable for its life was not what I expected.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi LRif1945,

      Thank you for taking the time to review our Best Buy essentials™ - 9' USB-A to USB-C Charge-and-Sync Cable - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.


      Best Buy Essentials Products
      Nikki
      https://www.bestbuy.com/site/best-buy-essentials-9-usb-a-to-usb-c-charge-and-sync-cable-black/6456418.p?skuId=6456418 BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    You get what you paid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves purpose, not expensive at all, so I don't freak out when it does work right away.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great cord

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    takes a while for a chRge on USB, nota great cord, need something that charges quicker

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Jeff1,

      Thank you for taking the time to review our Best Buy essentials™ - 3' USB-C to USB Charge-and-Sync Cable - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.


      Best Buy Essentials Products
      Nikki
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    wrong item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought the wrong cord. dont know how it works because i do not know how to even use it. i am sure it works good for someone that needs it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stiff! The plastic is on the stiff side.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cables are stiff! Search for some softer……..

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi RandallR,

      Thank you for taking the time to review our Best Buy essentials™ - 3' USB-A to USB-C Charge-and-Sync Cable - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.


      Best Buy Essentials Products
      Nikki
      Please visit https://www.bestbuy.com/site/best-buy-essentials-3-usb-a-to-usb-c-charge-and-sync-cable-black/6456381.p?skuId=6456381 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Phoey.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cables do not work. I will bring them back to the store.

    No, I would not recommend this to a friend