Customer Ratings & Reviews
- Model:
- BE-MCA922K
- SKU:
- 6456418
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 3' USB-A to USB-C Charge-and-Sync Cable, particularly praising its suitable cable length and overall quality construction. Compatibility and the growing prevalence of USB-C connectivity are also appreciated. While some users noted a tight fit, the cable generally performs well without overheating.
This summary was generated by AI based on customer reviews.
I hate Best Buy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't even remember buying this. I would say it's 1 star and poor quality because it says best buy essential which I assume means Best Buy brand which sounds like a recipe for disaster
No, I would not recommend this to a friendBrand response from Best Buy CustomerSupport
Posted .Hi Zach! I'm sorry to hear that you don't remember purchasing this product and that you were disappointed with the quality, especially with it being a Best Buy brand item. We will certainly take your feedback into account, as we strive to improve the design of our products in the future to prevent any similar issues. Please know that we value your experience and want to make it right.
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-5-usb-a-to-usb-c-charge-and-sync-cable-black/6456416.p?skuId=6456416
- Pros mentioned:Quality
New chord
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed new charging chord this one seems to be sturdy and works fine
I would recommend this to a friend Not compatible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work in my car. Returned it to the retailer
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there! Thank you for writing a review about our 5' USB-C to USB Charge-and-Sync Cable! We understand that when you try to use the cable in your car it's not working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with the product.
Rudson S.| Best Buy Support. https://www.bestbuy.com/
Charging Wire
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. Charged my phone very slowly. Also wire had tendency to kink. Don't waste ur money.
No, I would not recommend this to a friendPhone charger cables
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cable products do not last long.Their average life is only about 3 months.One cable I purchased 2 weeks ago is already wearing out,works on and off.For the money one pays for them,you ought to get at least a year.Just not the case.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback. We are sorry to hear that you have had a negative experience with our cable products. We take customer feedback seriously and are always looking for ways to improve the quality and durability of our products. We will take your comments into consideration and work towards providing a better product in the future. Thank you for bringing this to our attention. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-5-usb-a-to-usb-c-charge-and-sync-cable-black/6456416.p?skuId=6456416
Short like me
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cable, just way too short for what most people would like
No, I would not recommend this to a friendCable charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It charges, but it starts and stops, very annoying.
No, I would not recommend this to a friendRandomly disconnects.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a week old and the connection keeps interrupting for some reason.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for bringing this to our attention. We’re sorry to hear about the issues you’re experiencing with our USB-A to USB-C Charge-and-Sync Cable.
Intermittent connections can be quite frustrating, especially with a new product. This isn’t the experience we want for our customers. Please reach out to our Best Buy essentials customer service team (1-866-597-8427) so we can assist you. We appreciate your feedback and will use it to improve our products.
Thank you for giving us the opportunity to resolve this issue for you. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Wanted 3' ... BUT NO DICE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Store does not carry all lengths! Wanted 3' but had to purchase 5' !!! Really?
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi BIGTECHFLOPS,
Thanks for taking the time and effort to leave a review our Best Buy essentials™ - 5' USB-C to USB Charge-and-Sync Cable - Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Best Buy Products
Lisa
https://www.bestbuy.com
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps coming out of the phone connection. I have to keep plugging my phone into the phone
No, I would not recommend this to a friendcharging cord
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way too long for a cord to be used in car but was cheaper than the 3' cord.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Mary,
Thanks for taking the time and effort to leave a review our Best Buy essentials™ - 9' USB-C to USB Charge-and-Sync Cable - Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Best Buy Products
Lisa
https://www.bestbuy.com
9’ USB-C to USB
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was very slow charging in the wall socket charger and didn’t even work in the car. I have an ipad 12 pro. Maby it would work for different devices but not this one. Very dissapointed and will be returning it to Best Buy.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Jazzy,
Thank you for taking the time to review our Best Buy essentials™ - 9' USB-C to USB Charge-and-Sync Cable - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.
Best Buy Essentials Products
Nikki
https://www.bestbuy.com/
Not the best shopping experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is fine thus far. Customer Service is lacking.
I would recommend this to a friendDon't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 2 weeks. The cable stopped working with multiple bricks. Other cables of the same in house brand still work that were purchased on the same day.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi ThomasW! I am sorry to hear that your cable has stopped working after just 2 weeks. That must be frustrating, especially when other cables of the same brand purchased on the same day are still working fine. Please know that we offer a 15-day return and exchange policy, so if you contact us, we can help arrange for a repair or replacement. We truly want to make this right for you.
JC | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-5-usb-a-to-usb-c-charge-and-sync-cable-black/6456416.p?skuId=6456416
Arrived damaged
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received a damaged item, i couldn't even connect it to my phone
No, I would not recommend this to a friendNo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend. This is very basic cord and it is not a quality at all. Very slow charging capacity.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello,
Thank you very much for taking the time to review our Best Buy essentials - 3' USB-C to USB Charge-and-Sync Cable. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Best Buy Support
Alvin
www.Bestbuy.com
trash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this cord was trash. doesn't work or function in a single outlet for any of my devices. waste of money and now apparently non-returnable
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Dear AshleyF, we apologize for the inconvenience you experienced. We take your feedback seriously and will address the issue promptly. - Carl | Best Buy Essentials Products
This cable charges but doesn't transfer pictures
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this cable so that I could transfer pictures from the phone to my computer. I tried both the 5' and 9' cables and neither allowed me to transfer the pictures. Very disappointed. I'll be returning both tomorrow. I'm using a Samsung Galaxy A32 5G.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - 5' USB-C to USB Charge-and-Sync Cable - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1-866-597-8427 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Best Buy Essentials Support
Angela
Nope
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for the connection to my car. But just outside of the return time it did started to have a faulty connection. So the wear and tear of this thing was pretty light but it still failed pretty quickly. Would not recommend.
No, I would not recommend this to a friendNone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To sale people steel give me the wrong Item it was the 9'usb-c cable when I come back because it's a long way back so can I get a refund or exchange I have my receipt purchase on 3/2/23 I will appreciated price was 9.99 or 7.99 I do not no
I would recommend this to a friend