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Customer reviews

Rating 4.7 out of 5 stars with 8421 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers find value in the 3' USB-A to USB-C Charge-and-Sync Cable, particularly praising its suitable cable length and overall quality construction. Compatibility and the growing prevalence of USB-C connectivity are also appreciated. While some users noted a tight fit, the cable generally performs well without overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 405 Showing 8,081-8,100 of 8,421 reviews
  • Rated 1 out of 5 stars

    Wrong Cord

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked for a Lively phone charger cord after waiting in line for an hour. I didn't look at this cord until I opened the box. This is not what I wanted and now I have to return it.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi BillT,

      Thank you for taking the time to review our Best Buy essentials™ - 5' USB-C to USB-C Charge-and-Sync Cable - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.


      Best Buy Essentials Products
      Nikki
      Please visit https://www.bestbuy.com/site/best-buy-essentials-5-usb-c-to-usb-c-charge-and-sync-cable-black/6456421.p?skuId=6456421 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    No review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't fit my phone, had to return! Will be returning!

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thanks for your feedback, RichardC. We're sorry to hear the Best Buy essentials™ USB-A to USB-C cable didn't fit your phone and that you had to return it. We understand how frustrating that can be. We hope your return process goes smoothly. If you have any other questions or need further assistance, feel free to contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Crap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its advertised as samsung compatable, except it wont stay in the c port without a little manipulation and then it usually wont work anyway.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Mygame,

      Thanks for taking the time and effort to leave a review about our Best Buy essentials™ - 5' USB-C to USB-C Charge-and-Sync Cable - Black (BE-MCC522K). I am sorry to read that you are experiencing some problems with this cord. Please know that we are improving the quality of this product by considering our customers' feedback. If you need further assistance, please feel free to contact us via email or call our customer service at 866-597-8427 Monday to Saturday, 8 a.m.–9 p.m. CST.

      Shai | Best Buy Essentials Support
      https://www.bestbuy.com/bestbuyessentials BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    cheapo cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesnt charge fast, not very good quality, .......

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Dapple,

      Thanks for taking the time and effort to leave a review with our Best Buy essentials™ - 9' USB-C to USB Charge-and-Sync Cable - Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Best Buy Products
      Lisa
      https://www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Doesent work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another awesome product i bought at best buy guess what it doesent work big suprise

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Rexingterriblecompany! I'm sorry to hear that you're not satisfied with the Best Buy essentials™ - 5' USB-A to USB-C Charge-and-Sync Cable. Your feedback is important to us, and we understand how frustrating it can be when a product doesn't meet your expectations. We'd love to learn more about the issues you encountered so we can address them and do better in the future. For assistance, please feel free to contact our Best Buy Essentials Customer Service at 866-597-8427 - Dalainne | Best Buy Essentials Support | https://www.bestbuy.com/site/best-buy-essentials-5-usb-a-to-usb-c-charge-and-sync-cable-black/6456416.p?skuId=6456416 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    BEST BUY USB C CABLE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE USB C CABLE I WAS SOLD, I WAS TOLD IS WORST BUY BRAND AND THE ONLY OPTION FOR CABLES… WORST BUY BRAND CABLES ARE WELL BELOW AVERAGE… YOU GET WHAT YOU PAY FOR

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi KEITH,

      Thank you for writing a review about our 5' USB-C to USB-C Charge-and-Sync Cable - Black. We know how frustrating it is that the cable is not working fine. We are sorry for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Ritchie |Best Buy Essentials Support
      https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Bum charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought and within 2 weeks it didn’t work anymore!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the update and the update for the update and

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Andy,

      Thank you for taking the time to review our Best Buy essentials™ - 5' USB-C to USB-C Charge-and-Sync Cable - Black. We will continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.


      Best Buy Essentials Products
      Nikki
      https://www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Better Off With OEM Cord for My Samsung Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The USB-C end was too tight to get in and out on my Samsung Galaxy S10+ phone. I ended up buying the genuine Samsung OEM cord elsewhere and it fit perfectly! It would have been easier to get it at Best Buy, but it was not available.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    usb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This usb worked just great. We were very satisfied.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi dehumidifier,

      Thank you for your feedback. Our customer's satisfaction is always out top priority.

      Bestbuy Essentials Support
      Lea
      https://www.bestbuy.com.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Usb c charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this charger for my Samsung S10+ and Tab 5e, but It does charge these device well, very very slow

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there,

      I would like to express my concern about your experience with this product. We deeply care about the performance of our products and I would like to further review your situation. You can
      reach us at the link below.

      Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Cable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cable charged fast my phone and works good !!

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello there,

      Thank you for your support. We truly appreciate your business and look forward to serving you again. We are so grateful that our product meet your expectations.

      Best Buy Essentials Support
      Louise
      https://www.bestbuy.com/contact-us BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Wrong Cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong cord. Somehow a employee guided myself to buy a diff. Cord.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very touchy. Needs to have just the right position and tension on the cord in order to charge. A slight bump of the cord and it's no longer charging. Not a fan. Borrowed a Samsung cable and it works fine.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    5" usb C to usb C charger and sync cable black

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like this item, because it is not so fast.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    the best

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best over all im so happy bout this cause have try to grt this over month ago until i found it here

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you so much for your positive feedback! We are glad to hear that you are happy with your purchase and that you were finally able to find the product you were looking for. We appreciate your support and hope you continue to enjoy your new USB-A to USB-C Charge-and-Sync Cable from Best Buy essentials™. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Best Buy! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Length does matter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The length prevents rapid charging and it took longer for my phone to get charged in a timely manner. Had to purchase a different kind and shorter length and it worked better and faster.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      Thank you for taking the time to review our Best Buy essentials™ - 9' USB-C to USB Charge-and-Sync Cable - Black , we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.

      BestBuy Essential Support
      Shella BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to return them. None of them worked for what I needed them for to connect a monitor to a laptop

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi TaraL! I am truly sorry to hear that the Best Buy essentials™ - 5' USB-C to USB-C Charge-and-Sync Cable did not meet your expectations when trying to connect your monitor to a laptop. It must have been frustrating to experience this inconvenience. This is definitely an isolated issue, and we appreciate you bringing this to our attention so we can improve our products and services in the future.

      JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-5-usb-c-to-usb-c-charge-and-sync-cable-black/6456421.p?skuId=6456421 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Avoid this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working within 30 days. Of course it stopped working after the return period.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We are sorry to hear about your experience with our product. We strive to provide high-quality products that will last for a long time, and it is disappointing to hear that yours stopped working so soon. We understand that it can be frustrating when a product fails shortly after the return period, and we apologize for any inconvenience this may have caused. We appreciate your feedback and will use it to improve our products and services in the future. Thank you for bringing this issue to our attention. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-9-usb-c-to-usb-c-charge-and-sync-cable-black/6456423.p?skuId=6456423 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Useless at this point

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly I cannot review this item because am still wait for the matching charger to be delivered that you also wanted me to review.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      Thank you for taking the time to review our Best Buy essentials™ - 9' USB-C to USB-C Charge-and-Sync Cable - Black, we're very sorry to read you are experiencing this issue with one of our products, you may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.

      Best Buy Essentials Support
      Angela
      https://www.bestbuy.com BBY-ExBrand_Best_Buy_essentials