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Customer reviews

Rating 4.7 out of 5 stars with 8421 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers find value in the 3' USB-A to USB-C Charge-and-Sync Cable, particularly praising its suitable cable length and overall quality construction. Compatibility and the growing prevalence of USB-C connectivity are also appreciated. While some users noted a tight fit, the cable generally performs well without overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 409 Showing 8,161-8,180 of 8,421 reviews
  • Rated 1 out of 5 stars

    Charging cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wire changes to slow and cannot connect correctly wasnt happy about the charging cable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPad cord 9 feet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke the 1st time my daughter used it. Not worth the money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont charge phone keeps falling out of the port on the phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Very poor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret to buy this products I will never and ever recommend this product for anyone

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      We do apologies for what happen, for any question you can contact our customer service  at 1 (877) 467-4289 Daily 8am - 9pm CT.

      Best Buy Essential Support
      Irene
      www.BestBuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Usbc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't charge very well, might be that this product was returned and I was sold a used or damaged item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charger Poor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was very slow with charging. It took hours for my device to get charged

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello StellaO,

      Thank you very much for taking the time to review our Best Buy essentials - 9' USB-C to USB-C Charge-and-Sync Cable - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Best Buy Essentials Support
      Alvin
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Piece of crap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased less than a month ago and it stopped working. Not happy.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there! Thank you for writing a review about our 9' USB-C to USB Charge-and-Sync Cable! We know how frustrating is that the product stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with product warranty.

      Rudson S.| Best Buy Support. https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Bad buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flimsy construction it stopped working after 3 days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent me a faulty cable and the length is not five feet long. Terrible service in the last few months.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Marher24!

      Thank you for taking the time to review our Best Buy essentials™ - 5' USB-C to USB Charge-and-Sync Cable, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.

      BestBuy Support
      Alvin
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Crappy cable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cables are flimsy and worked about a month. Don’t bother

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      Thank you for taking time to write a review our USB Cable. We are truly sorry to read your concern with one of our products. We are working on improving our products and designs. We appreciate your feedback.

      If you have any other concerns, you may contact our team for assistance.

      Dina || Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not last three months before wires snapping and unable to charge my phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    N/A

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't the right item that I ordered I thought it was a lightning cable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after a month.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after a month. I used it for my car and it didn't hold up very long.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    USB charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges so slowly that it’s useless so was a waste of time and money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USB port broke after 2 days, wouldn’t buy again, buy a better brand

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      Thank you very much for taking the time to review our Best Buy essentials™ - 5' USB-C to USB Charge-and-Sync Cable . I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      BestBuy Essentials Support
      Shella BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    USB cord

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a one star because I returned the product to the store

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi JohnP,

      Thanks for taking the time and effort to leave a review with our Best Buy essentials™ - 9' USB-C to USB Charge-and-Sync Cable - Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Best Buy Products
      Lisa
      https://www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Slow charging

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed was slow. It took twice as long to charge as the other brands.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable is trash. I tried using in to make some fire music and it did not work.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sorry item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of charging my phone, it actually drains the phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke too fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Twisted and broke the same week I bought it. Nothing else to say.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Doc4d,

      Thank you for taking the time to review our Best Buy essentials™ - 9' USB-C to USB-C Charge-and-Sync Cable - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.


      Best Buy Essentials Products
      Nikki
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials