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Customer reviews

Rating 4.7 out of 5 stars with 8421 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers find value in the 3' USB-A to USB-C Charge-and-Sync Cable, particularly praising its suitable cable length and overall quality construction. Compatibility and the growing prevalence of USB-C connectivity are also appreciated. While some users noted a tight fit, the cable generally performs well without overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 410 Showing 8,181-8,200 of 8,421 reviews
  • Rated 1 out of 5 stars

    junk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total junk! will not charge my Ipad right out of the box

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      Thank you for taking the time to review our Best Buy essentials™ - 5' USB-C to USB Charge-and-Sync Cable - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Best Buy Essentials Support
      Angela
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work from the time I opened the package.. I need to return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost trashAlmost trashAlmost trashAlmost trash!!

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello AnthonyB,
      Thank you for taking the time out of your busy schedule to leave a review of our Best Buy essentials™ - 5' USB-C to USB-C Charge-and-Sync Cable. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 1- (888)-237-8289 Daily 8am - 9pm CT.
      Best Buy essentials
      Molina
      www.bestbuy.com/support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Wasn't good!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it because whenever i plugged it it starts asking for a soecial app to perform well!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don't buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very hard not pliable at all, mistake it just doesn't bend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good point and thank you for sharing this information

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi RichardH,

      We really appreciate your feedback on this Best Buy essentials - 3' USB-C to USB Charge-and-Sync Cable - Black, and we are glad to know that you really liked this product. If you ever have any question of further feedback on this, feel free to contact us, and we will do everything in our hands to assist you.

      Best Buy Essentials Support
      Alvin
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work on my phone since I believe its not of good quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was instructed by the associate to purchase this to charge my phone. Was the wrong cord

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello there,

      Thank you so much for writing a review for our Best Buy essentials™ - 9' USB-C to USB-C Charge-and-Sync Cable - Black, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating that you got the wrong cord, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.

      Best Buy Essentials Support
      Louise
      https://www.bestbuy.com/contact-us BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Defected charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work with my phone and they didnt want to replace it

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      Thank you very much for taking the time to review our Rocketfish™ - 12' 8K Ultra High Speed HDMI® 2.1 Certified Cable. I know that this could be an unfortunate situatioN that it didn't work with your phone, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Best Buy Essential Support
      Irene
      www.BestBuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd of the same cable that didn't work right out of the box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged cord

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it minutes after purchasing it. The cable was faulty.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello LauraG,

      I am so sorry to hear that your experience with our Best Buy essentials™ - 5' USB-C to USB-C Charge-and-Sync Cable - Black has not meet your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.

      Best Buy Essentials Support
      Louise
      https://www.bestbuy.com/contact-us BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Not good cable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so good cable goes bad after a month of using the cable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BAD REVIEW

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No peice to connect i couldn't even charge my phone

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      Thank you for taking the time to review our Best Buy essentials™ - 9' USB-C to USB-C Charge-and-Sync Cable - Black , we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.

      BestBUy Essential Support
      Shella BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    LC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the wrong cable for my cell phone so i had to return it.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there! Thank you for writing a review about our 5' USB-C to USB Charge-and-Sync Cable! We understand that your having issue with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Best Buy Support. https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Wrong product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box, the cable that was inside was not the one that I ordered.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Weak charger limited capability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work, maybe the Power was not storm enough

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cord

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not fit my phone, I will have to exchange it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Keeps disconnecting from phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps disconnecting.......................................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Its not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't really last very long...broke pretty quickly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful and does not last. The cord ends up breaking in a month.

    No, I would not recommend this to a friend