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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1649 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers love the 9’ USB-C to Lightning Charge-and-Sync Cable's durability and length, frequently praising its ability to withstand regular use and its convenient reach. Many appreciate the cable's affordability, considering it a good value for the quality. The USB-C compatibility is also a plus for users needing that specific connection type.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,649 reviews
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Good build quality, length is fine, works as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cord

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product that I would highly recommend to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Functional cable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job needed. Easy to unpack and use with my device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    qwertyui

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a good cable simply and iPhone good very good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Over 10 days, it still doesn't deliver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this product on June 4, 2025. So far (June 17, 2025) . I still don't get it, I don't know why? and I can't track it.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you, JulieW, for bringing this to our attention. We’re sorry to hear that your order hasn’t arrived and that tracking information hasn’t been available. We understand how frustrating this must be, and your feedback is important as we work to improve delivery communication. Tine | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    Great charger cable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better quality than the original iPhone charger for sure.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Malvo! We appreciate you taking the time to share your positive feedback on our Best Buy Essentials 5' USB-C to Lightning Cable. We're happy to know that you find it to be of superior quality compared to the original Apple cable. Our goal is to offer reliable, durable cables that meet your charging needs. Thank you for choosing our product, and we hope you continue to be satisfied with its performance. If you have any questions or need further assistance, please don't hesitate to reach out. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. It’s fine. It’s cheap. All good so far. Yes. It is. Ok.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5" lighting USB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At night I love the light up . Very cool plus it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, no issues. Works like it is supposed to.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your time with this.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working within two weeks of regular use. No damage to cable/connector visible.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We're sorry to hear that your product stopped working within two weeks of regular use. While there is no visible damage to the cable or connector, we understand that this is still a disappointing experience for you. We take all feedback seriously and would like to investigate this issue further. Please contact our customer service team so we can assist you with a possible solution. We value your business and appreciate your feedback in helping us improve our products and services. Keith | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    Good value for its price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one failed within a week, but its replacement seems to be fine after three weeks of use.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your review and feedback. We're sorry to hear that your first cable failed so quickly, but we're glad that the replacement is working well for you. If you ever have any issues or concerns in the future, please don't hesitate to reach out to us for assistance. We appreciate your business and hope you continue to enjoy your purchase. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 4 out of 5 stars

    Ligntning cable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This USB-C lightening cable works well with charging block.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt work out of the box, no refund granted

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt work out of the box. Theres supposed to be a limited warranty on this. My car is broke and my mechanic is out of town and they’re only giving me 20 days to return it for a refund or replacement. My mechanic isnt going to be back in town for over a month. Best buy is unable to help me further. You’re better off buying a charger on amazon or somewhere that offers better customer service.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there! Thank you for your feedback. We're sorry to hear about your experience with the Best Buy essentials™ 9’ USB-C to Lightning Charge-and-Sync Cable and the challenges with the return policy. We understand that unexpected circumstances can make returns difficult, and we take your concerns seriously. We appreciate you sharing your experience. |Angelica| Best Buy Essentials Products| BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    Iphone cable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be nice if someone would actually reinforce the ends of these so that they last longer than 3 months

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The parts that actually arrived work fine.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Partial delivery. The rest has been postponed, and postponed, and postponed. Do not trust delivery promises. If you need something by a particular date, go buy it in a store.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    USB cable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mistake, I got the incorrect part, I will be returning this item and exchange it for the correct part shortly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken in less than two weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of them (in an emergency, fast delivery was the criteria) to power my device. First lasted probably less than two weeks before no longer powering my device. Have not used the second one yet.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great cord

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it but I didn't know it wasn't going to work with the a8 Samsung galaxy tablet and I kept it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Adapter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told this was the adapter I needed for pairing the apple pen to the iPad but it wasn’t the correct item

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality/longevity

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product only lasted about 6 weeks! Went out very quickly and was not durable! I never took my charger out of my car it just quit working all of a sudden!

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback. We’re very sorry to hear that the product only lasted about six weeks and stopped working suddenly. We understand how disappointing and inconvenient this must be, especially since you never removed the charger from your car. Please reach out to our customer service team so we can assist you with a replacement or a solution. We appreciate you bringing this to our attention. Keith | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials