Customer Ratings & Reviews
- Model:
- BE-MLC922W
- SKU:
- 6456429
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers love the 9’ USB-C to Lightning Charge-and-Sync Cable's durability and length, frequently praising its ability to withstand regular use and its convenient reach. Many appreciate the cable's affordability, considering it a good value for the quality. The USB-C compatibility is also a plus for users needing that specific connection type.
This summary was generated by AI based on customer reviews.
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could do 0 stars I would. This charger stopped working after only a week. Nothing wrong with the cord or the usbC. Guess I’ll go back to buy APPLE only products.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We are truly sorry to hear about your experience with our charger. Our goal is to provide high-quality products that meet and exceed our customers' expectations, and it is disappointing to hear that this charger stopped working so quickly. We would like to assure you that this is not the standard of quality that we strive for.
We would be happy to offer you a replacement charger or to assist you in any way possible to rectify this situation. Customer satisfaction is our top priority, and we value your feedback as it helps us to improve our products and services for future customers. We understand your frustration and appreciate your understanding as we work to make this right for you. Thank you for bringing this to our attention. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-5-usb-c-to-lightning-charge-and-sync-cable-white/6456427.p?skuId=6456427
Good, but bulky looking
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, definitely charges iPhones. but looks bulky.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi NagasunilM. Thank you for writing a review about our Lightning USB Charge Sync Cable. I apologize that this charger is bulky even it is working good and can charge your iphone. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.|Best Buy Support
https://www.bestbuy.com
Lacks longevity
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This charger didn’t even last a while year. Disappointed.
No, I would not recommend this to a friendBAD PURCHASE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BROUGHT FOR MY SON HAD TO RETURN DID NOT CHARGE MY SONS IPHONE
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They inexpensive but very junky. I bought probably 4 to 5 of this exact item and all have the same issues. Issue one is that the cord doesn’t fit properly in your phone so your phone goes in a d out of charging. Second issues is they break completely all the rime.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .I apologize for the frustrating experience you've had with the USB-C to Lightning charge-and-sync cable. We're sorry to hear that it didn't meet your expectations and that you've had to replace it multiple times. We take quality seriously, and it's clear that we fell short in this case. The issues you mentioned, such as the cord not fitting properly in your phone and breaking easily, are unacceptable. We'll make sure to pass on your feedback to our supplier and product development team to improve the design and quality of our products. Jeth | Best Buy essentials™ Support. https://www.bestbuy.com/site/best-buy-essentials-9-usb-c-to-lightning-charge-and-sync-cable-white/6456429.p?skuId=6456429
Do not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t last long. Stopped working very shortly after purchasing
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 2 months . I used mainly at night while Sleeping
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - 9’ Lightning to USB-C Charge-and-Sync Cable - White, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Best Buy Essentials Support
Angela
Charger
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This didn’t last long. Not sure why but only worked for a couple of weeks
No, I would not recommend this to a friendTerrible quality. Too broke off after a few used
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible quality. The tip broke off just after a few uses.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We sincerely apologize for the issues you've experienced with the Best Buy Essentials™ - 3' USB-C to Lightning Charge-and-Sync Cable. We strive to provide high-quality products and are disappointed to hear about this breakage. To help resolve this, please contact our Best Buy essentials customer support team (1-866-597-8427). We'll be happy to assist you further. We value your feedback and appreciate you bringing this to our attention. We use customer input to continuously improve our products. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Useless Cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply did not work. Thought “Best Buy” brand was ok, but at any price was a waste of money. Hard to find time to return/exchange junk
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials - 3' Lightning to USB-C Charge-and-Sync Cable, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
BestBuy Essentials Support
Alvin
https://www.bestbuy.com/
Don’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only work for one day and after couldn’t get it to work
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Timothy! We sincerely apologize that you're experiencing issues with the Best Buy essentials 9' USB-C to Lightning Charge-and-Sync Cable. We strive to provide high-quality products that meet our customers' expectations. We understand your frustration and want to help resolve this issue. Please contact our Best Buy essentials customer support team (1-866-597-8427) so we can assist you further. We appreciate your feedback and hope to have the opportunity to regain your trust in our products. If you have any questions or need further assistance, please don't hesitate to reach out. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Sucks!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes will charge and other times not. This product made me late for work because I was relying on the phone for the alarm. The phone did not charge at all and it was plugged in all night.
No, I would not recommend this to a friendThey are faulty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two and both broke very fast. The first only lasted a few weeks and the second worked unreliably for a few weeks before it stopped working as well.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello Brian,
Thank you for taking the time to review our Best Buy essentials™ - 3' Lightning to USB-C Charge-and-Sync Cable - White , we're very sorry to read that both cables broke very fast and stopped working. I know how inconvenient this must be to you. Please feel free to contact us at 1-(888)-237-8289 Monday to Saturday 8am - 9pm CST and we will gladly assist you in the best way possible.
Chelsea
Best Buy Essentials
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Thought I bought it new
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it new...but it looked like it was a return !!!
No, I would not recommend this to a friendits a shower not a grower
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not 3 feet. It is 2.5 feet. It is supposed to do 2 things charge an iPhone and have a length of 3 feet. It only completes 50% of those things so 1 star
No, I would not recommend this to a friendBad product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage, it’s literally already broken. Buy it from Apple. So lame. I actually forgot about it until they sent me this email asking about it haha but it’s terrible
No, I would not recommend this to a friendDon’t recommend buying this
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for only about 3 months. Don’t recommend this product.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi NoeleB, we apologize for any frustration you encountered. We’re committed to improving, and your feedback helps us do better.- Carl | Best Buy Essentials Products
DO NOT BUY!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cord worked for about a week and a half and will no longer charge my Ipad. Decided to quit 2 days after the return period.
No, I would not recommend this to a friendItem didn’t last long
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item no longer works, it stopped working no longer charges phone
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi DevonH! I am truly sorry to hear that your Best Buy essentials™ - 9’ USB-C to Lightning Charge-and-Sync Cable stopped working and is no longer charging your phone. This is not the quality of product that we want to provide to our customers. Please accept our sincerest apologies. I would like to offer assistance covered by the manufacturer's warranty. Please call 1-888-237-8289 so we can resolve this issue for you promptly.
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-9-usb-c-to-lightning-charge-and-sync-cable-white/6456429.p?skuId=6456429
Don’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy! Quit working after store closing hours on the 15th day. Returns/exchanges not allowed.
No, I would not recommend this to a friend