Customer Ratings & Reviews
- Model:
- BE-MLC922W
- SKU:
- 6456429
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers love the 9’ USB-C to Lightning Charge-and-Sync Cable's durability and length, frequently praising its ability to withstand regular use and its convenient reach. Many appreciate the cable's affordability, considering it a good value for the quality. The USB-C compatibility is also a plus for users needing that specific connection type.
This summary was generated by AI based on customer reviews.
Not worth the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This lasted exactly one week and it quit working. I’ve had better luck with gas station charges
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your experience with our 9' USB-C to Lightning Charge-and-Sync Cable. We're sorry to hear that it didn't meet your expectations and quit working after only a week. We apologize for any inconvenience this has caused and will take your feedback into consideration as we strive to improve the quality of our products. Your input helps us to better understand what our customers need, and we'll use it to make improvements moving forward. Jeth | Best Buy essentials™ Support. https://www.bestbuy.com/site/best-buy-essentials-9-usb-c-to-lightning-charge-and-sync-cable-white/6456429.p?skuId=6456429
WORST I HATE YOU BEST BUY
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT BROKE IN 1 DAY I HATE YOU STOP SELLING THIS IHATEN
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We apologize for the inconvenience you experienced with our product. Please reach out to our customer service team for assistance with a replacement or refund. We value your feedback and will take your concerns into consideration. Thank you for bringing this to our attention.- Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Unhappy with product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have stopped connecting to my iPhone and other devices. Causing a lot of issues for us while traveling. Dissatisfied.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello KeerthiP,
We're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(888)-237-8289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Best Buy Essentials
Terrible
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in December 2023; cord stopped working in March 2024.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi USonoma, I apologize for any dissatisfaction you may have experienced. If you have any other preferences, please let us know so that we can accommodate you. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne
Not the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has to be inserted just right for it to charge. Annoying
No, I would not recommend this to a friendBrand response from Best Buy CustomerSupport
Posted .Hi DerrickB! We are sorry to hear that you are experiencing difficulty with the charging process for the Best Buy essentials™ USB-C to Lightning cable. We understand how frustrating it can be when a device requires specific positioning to function properly. Rest assured, we will take your feedback into consideration to improve the design for future versions of the cable to ensure a more seamless charging experience for all users. Thank you for bringing this to our attention.
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-9-usb-c-to-lightning-charge-and-sync-cable-white/6456429.p?skuId=6456429
Do not recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to use it for a day and half, before it broke. The metal piece that goes into the phone bent and it stopped working.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Captainswife09,
Thank you for the review. We do apologize if the product did not work. For us to fix the issue please give us a call at 877-467-4289.
Insignia Support,
Renee
Great when it works
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tip got broken and stuck inside of the iPhone charging port. Do not buy it if you plan to use it regularly. This cable is not reliable
No, I would not recommend this to a friendDoesn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sorry I love these chargers but this one broke right away .
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi AmandaT,
Thank you for writing a review about our ' USB-C to Lightning Charge-and-Sync Cable - White . We know how frustrating it is that the charger broke right away. We are sorry for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Best Buy Essentials Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke in a week. Don’t even know what’s wrong with it, it just no longer was charging.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi KeillyK,
I am truly sorry to read about the inconvenience you experienced in getting this Best Buy essentials™ - 9’ Lightning to USB-C Charge-and-Sync Cable - White. This is not the quality we expect from our products. We deeply care about the performance of our products and I would like to further review your situation.
Dina || Best Buy Essentials Support || https://www.bestbuy.com/
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chord was not working after a week. Wasted money !
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi JosephineN,
Thank you for taking the time to review our Best Buy essentials™ - 9’ USB-C to Lightning Charge-and-Sync Cable - White. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.
Best Buy Essentials Products
Nikki
Please visit https://www.bestbuy.com/site/best-buy-essentials-9-usb-c-to-lightning-charge-and-sync-cable-white/6456429.p?skuId=6456429
Doesn’t fit iPhone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to charge my iPhone. The cord doesn’t Fit.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi FeleciaP,
Thank you for the feedback. We do apologize if the quality of the product did not meet your expectation. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.
Renee,
Best Buy essentials
https://www.bestbuy.com/site/best-buy-essentials-9-usb-c-to-lightning-charge-and-sync-cable-white/6456429.p?skuId=6456429
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.broke on me in less than a month, so 10 bucks down the drain
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello Zangel145,
Thank you for writing a review for our 9’ Lightning to USB-C Charge-and-Sync Cable - White. I do understand the frustration and disappointment that the lightning cable broke in a month. We would love to check this situation further with you, so please feel free to contact us, our agents will be more than happy to assist you, please follow the link below or reach as at 888-237-8289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Won’t charge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to get this phone mainly for the length. It won’t even charge my phone
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there! Thank you for writing a review about our 9’ Lightning to USB-C Charge-and-Sync Cable! We understand that you're experiencing issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already broke. End piece broke off in my phone where you charge it from.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Bridgett! I'm sorry to hear about your phone troubles. It must be frustrating to have the charging port broken. Have you checked if your phone is still under warranty? If not, I can help you contact the customer service team at 1-888-738-4624 to assist you further. Don't worry, we'll do our best to get your phone fixed as quickly as possible.
JC| Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-9-usb-c-to-lightning-charge-and-sync-cable-white/6456429.p?skuId=6456429
Failed to charge after a month
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It only lasted for a month and stopped charging my iphone 14 pro max.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Benedict,
Thanks for taking the time to connect with us about your concern with your Best Buy essentials™ - 5' USB-C to Lightning Charge-and-Sync Cable - White. We deeply care about the performance of our products and I would like to further review your situation.
Dina || Best Buy Essentials Support || https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Don’t bother
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not compatible with my gear. There were always problems with connecting.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you very much for taking the time to review our Best Buy essentials™ - 9’ Lightning to USB-C Charge-and-Sync Cable - White @ BestBuy. I know that this could be an unfortunate situation that it is not compatible with your gear and there were always problems with connecting., but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Best Buy Support
Irene
www.Best Buy.com
EH
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it because of how affordable it was but just spend the extra money and buy a better cable. This was dead out of the box
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there,
Thank you for writing a feedback with our Best Buy essentials™ - 5' Lightning to USB-C Charge-and-Sync Cable - White. I understand how can be this frustrating if the product is not working, in this case, please return it if the item is not working properly.
Gem
Best buy Essential
Did not work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did not work with the charger that was purchase with it very disappointed
No, I would not recommend this to a friendDisappointed with bestbuy product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It just stopped working yesterday. It’s not even a month
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Solid! We are sorry to hear that your product has stopped working after such a short period of time. At our company, we take great pride in the quality of our products and want to ensure that you are completely satisfied with your purchase.
As part of our commitment to customer satisfaction, we offer a manufacturer's warranty for repair or replacement of products that experience issues within the warranty period. Please contact our customer service team at 1-888-738-4624.
JC | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-5-usb-c-to-lightning-charge-and-sync-cable-white/6456427.p?skuId=6456427
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a waste of time and money I can’t believe this
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi SlickLad98,
Thank you for taking the time to review our Best Buy essentials™ - 3' Lightning to USB-C Charge-and-Sync Cable - White. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.
Best Buy Essentials Products
Nikki
https://www.bestbuy.com/