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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1649 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers love the 9’ USB-C to Lightning Charge-and-Sync Cable's durability and length, frequently praising its ability to withstand regular use and its convenient reach. Many appreciate the cable's affordability, considering it a good value for the quality. The USB-C compatibility is also a plus for users needing that specific connection type.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,649 of 1,649 reviews
  • Rated 5 out of 5 stars

    Very handy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cord comes in handy all the time. Definately have to keep a few cords and of different lengths around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does its job! Perfect to use in the car or at home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing more I could want!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I wanted in a new phone charger, I’m very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t overthink it. It’s long! It works! It was not expensive!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and value excellent alternative to the apple product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 4 of these and 3 already quit working! Best buy is an hour from me. Not like I can just take a trip to return them.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Kthh,

      Thank you for writing a review about our Best Buy essentials™ - 9’ Lightning to USB-C Charge-and-Sync Cable - White. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Bestbuy Support
      Marites
      www.Bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t realize this was a 9 foot cord I was not looking for that long of a cord

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Burned out after 1 hour

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible cord. It does not work after 1 hour of charging phone. Beware!!

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      Thank you for taking the time to review our Best Buy essentials™ - 3' Lightning to USB-C Charge-and-Sync Cable - White, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Best Buy Essentials Support
      Angela
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Ordered New. Received an Open-box/Used cable.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered New online. Received a Used/Open-box/Returned cable.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We apologize for the disappointment and frustration you experienced with your recent purchase of the Best Buy Essentials 5' USB-C to Lightning Charge-and-Sync Cable. We understand that receiving a used, open-box, or returned item is not what you expected, and we're truly sorry for the mistake. We take pride in our products and services, and it's unacceptable to ship out a product that does not meet our quality standards. We'll look into this incident and take necessary actions to prevent such mistakes from happening in the future. We'd like to offer a full refund or replacement with a brand new item, whichever you prefer. Please contact our customer service team so we can resolve this issue for you. Jeth | Best Buy essentials™ Support.  https://www.bestbuy.com/site/best-buy-essentials-5-usb-c-to-lightning-charge-and-sync-cable-white/6456427.p?skuId=6456427 BBY-ExBrand_Best_Buy_essentials