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Customer reviews

Rating 4.7 out of 5 stars with 8421 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the 3' USB-A to USB-C Charge-and-Sync Cable, particularly praising its suitable cable length and overall quality construction. Compatibility and the growing prevalence of USB-C connectivity are also appreciated. While some users noted a tight fit, the cable generally performs well without overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 395 Showing 7,881-7,900 of 8,421 reviews
  • Pros mentioned:
    Cable length

    Rated 2 out of 5 stars

    Not good with frequent use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't last more than a week with kids pluggin and unplugging for PS5 and powerstation to charge controllers. The smaller 5' seems to be fine, but the longer one is a no go as an FYI.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good cable but expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but much cheaper elsewhere. This is coslty.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Smartshopper! We appreciate your feedback on the quality of Best Buy essentials™ - 5' USB-A to USB-C Charge-and-Sync Cable. We understand that the price is an important factor for our customers, and we'll take your comments into consideration as we strive to offer competitive pricing. If you ever have any questions or need assistance in the future, please feel free to contact our Best Buy Essentials Customer Service at 866-597-8427 - Dalainne | Best Buy Essentials Support | https://www.bestbuy.com/site/best-buy-essentials-5-usb-a-to-usb-c-charge-and-sync-cable-black/6456416.p?skuId=6456416 BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Poor packaging: Slow speeds bad power

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As is with the best buy essentials brand, there was hardly any specs or packaging information included with this cable. As such, the cable can only charge up to 10watts(some iPad tasks will drain faster than this cable can charge) and the cable is slower than pretty much all of the competition. Especially anker and belkin products. In short, charges less and is slower than everything you can buy in the best buy store. I guess I got what I paid for.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there,

      Thank you for writing a feedback with our Best Buy essentials™ - 9' USB-C to USB-C Charge-and-Sync Cable - Black. We understand and read that the unit is not working properly with your iPad. Here at Best Buy, we listen to your feedback as it helps us improve our products. In any case that you are still with in the R/E policy, we suggest to have returned.

      Gem
      Best Buy Essentials BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    bummer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good but I went there this weekend and the phone accessories are pretty bleak. I had to go elsewhere dissappointed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were ok but didn't last a long time. Yet while they lasted they did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    You get what you paid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves purpose, not expensive at all, so I don't freak out when it does work right away.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Telephone USB Charge cable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is made with nice strong material, but no plug for the wall was included in the box. a plug for the wall is important for me because that is where I tend to plug in my telephone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value however is not very sturdy, would recommend for a stationary role without movement or handling

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    9' usb cord

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might be too long to reach a good charge. Should figure out a better direct charge to be universal.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    how long before it’s not compatible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s a cord what else can I say, only time will tell if apple doesn’t let me use it anymore

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Useless charger, no base for cable.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this charger from Best Buy along with a Charger Base... Turns out Best Buy no longer has the USB Charger bases... So I had to return it and get a Type C to Type C charger, and had to pay an upcharge because the Type C is more expensive... I feel like it's a monetization scheme, where they stop selling the Bases do the chargers that everyone has just so they can buy the more expensive charger.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Eman. Thank you for writing a review about our Best Buy Essentials Charge and Sync Cable. I apologize that this charger does not have USB charger base and you separately buy Type C to type C that is more expensive and you feel like store is a monetization scheme. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Mariepel C.|Best Buy Support
      https://www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite what we thought it would be. Difficult to use with the VR headset because of the length

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't fast charge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work that well. It would charge the phone, but not fast charge it, like previous cable would. Had to return it and get the next more expensive cable up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    9 inch cord for the charger/adapter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord is too long, I definitely didnt know the cord would be that long.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work OK for the price. The problem is that it is difficult to plug into my phone to charge it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cord is way too long and took me three times to get it to work with the charger. If it keeps acting up I will have to return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure if it is the cable or my phone. I bought this to connect my phone to my car and it has a hard time with the connection. Kinda frustrating.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    please improve your customer service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right now I'm pretty upset with Best Buy so you probably don't want me reviewing things

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its a type c cord

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my google wifi but i haven't used them because im still waiting on Frontier to install my internet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking that i will be able to charge my phone. But i didn't realize that the end of the other side was not the same as in the other side. But other than that works great.

    I would recommend this to a friend