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Customer Ratings & Reviews

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Comp. Value: $9.99

Customer reviews

Rating 4.3 out of 5 stars with 279 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are enthusiastic about the protective capabilities, snug fit, and durable build quality of the Case for Apple AirPods 4 and AirPods 4 with Active Noise Cancellation (ANC). Many also appreciate the aesthetic appeal of the case's color. However, some customers have noted that the case tends to attract dust and that the top portion does not always stay securely attached.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-279 of 279 reviews
  • Rated 1 out of 5 stars

    cheap quality case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this case is horrible, the top opens and you could loose the airpods if the case opens up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap but poorly made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke apart and doesn't cling on the lid anymore

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn’t like the texture and fit. takes space in the bag

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stretched out andnthe capmwomt stay im place but for $5 meh

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is not good. That is why it is so cheap. My honest opinion.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No show on my package!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have NOT gotten this package. When I called Bestbuy about it, I was told too bad too sad! In other words you on your own! Nothing we can do about you getting your package. Suggested that I contact Federal Express about it! Will NEVER purchase from Bestbuy again!

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thanks, KristineC. I understand your frustration with the missing package and Best Buy's response. It's disappointing when a delivery goes wrong and you don't get the support you need. I recommend contacting Federal Express directly to track the package and file a claim. You can also try contacting Best Buy customer service (1-888-237-8289) again to see if they can offer any further assistance. - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted for two days and the top part started hanging off I had to cut the top part off

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gen 4 EarPod case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case doesn’t fit the EarPods properly the top of the lid is loose!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started off being a good purchase. The silicone doesn’t stick to the AirPods anymore. It constantly comes off and not worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pouch became slack and could not hold the device again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case top part keep slipping off not safe for AirPod easy to lose

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Cheap silicon

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The top lid became loose after a week. I wish it at least came with adhesive to attach to the case

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We're really sorry to hear that the top lid of your Best Buy essentials™ case for AirPods 4 became loose after only a week, Theo. That's definitely not the quality experience we want you to have. We also appreciate your suggestion about including adhesive; that's valuable feedback for us.

      We understand how frustrating it can be when a product doesn't hold up as expected. If you need assistance with this, please feel free to reach out to our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Pod cover

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to protect my ear pods and the ability to attached my travel bag.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Good quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good buy. Protected my airbuds. It is made of good quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhhhh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job but it doesn’t really close all the way, there’s a gap. Wouldn’t recommend testing the drop lol.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits as intended!!!¡!!!¡!!!!!!!!!!¡great customer service

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there! That’s awesome! The Best Buy Essentials™ Case for Apple AirPods 4 sounds like a perfect fit, and great customer service is always a plus. Glad you’re happy with your purchase! |Angelica| Best Buy Essentials Products| BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    Ehhhh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job but it doesn’t really close all the way, there’s a gap. Wouldn’t recommend testing the drop lol.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    A temporary fix until you find an permanent case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after about a week of use the top portion of this case doesn’t stick to the top portion of the AirPod Case.. rather annoying. I almost want to take it off, but for the price of this, it should’ve been five bucks very cheaply made. It’s just rubber..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a problem at all. Congratulations.!!

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there! Thanks for your feedback! We're glad to hear that the AirPods case has been working perfectly for you. A reliable and well-fitting case makes all the difference! We appreciate you sharing your experience and for choosing Best Buy. Enjoy the protection for your AirPods! |Angelica| Best Buy Essentials Products| BBY-ExBrand_Best_Buy_essentials