Customer Ratings & Reviews
- Model:
- BE-PADPHD
- SKU:
- 6434750
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the overall performance and ease of use of the DisplayPort to HDMI adapter. Many appreciate its reasonable price, broad compatibility, and the inclusion of an HDMI port. However, some users have reported issues with resolution, refresh rate, and lag. Despite these drawbacks, the adapter's strong connection is a positive aspect for many.
This summary was generated by AI based on customer reviews.
Inbox Full, review us or we will nag you to death
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly hounding me for reviews is ridiculous. I really like Best Buy, but the review nonsense is a waste of my time, and keeps filling my inbox.
No, I would not recommend this to a friendDoesn't work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work. It doesn't provide the necessary connection between my PC and my monitor.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback on the DisplayPort to HDMI Adapter. We’re sorry to hear that it didn’t provide the necessary connection between your PC and monitor. We understand how frustrating this can be. Please reach out to our Best Buy essentials customer service team (1-866-597-8427) so we can assist you with troubleshooting or arranging a return. We appreciate your patience and hope to resolve this for you soon. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
DOA or incompatible with my macbook pro/dell monit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does not work for me at all. Macbook Pro HDMI -> Dell monitor with display port. It was an impulse purchase that I couldn't test until I returned to mexico, but I've been unable to get it to work at all, so I'm still using my HDMI -> DVI converter
No, I would not recommend this to a friendHoping ends in failure
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work!!!Gamger beware functionality is not guaranteed
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi ArthurC! I'm sorry to hear that the DisplayPort to HDMI Adapter didn't work as expected. We understand how frustrating this can be, especially when you're eager to get your gaming setup running smoothly. We'd love to help resolve this issue. Here are a few steps you can try: 1. Check Connections: Ensure that all cables are securely connected. 2. Compatibility: Verify that your devices are compatible with the adapter. 3. Settings: Sometimes, adjusting the display settings on your computer or monitor can help. If these steps don't work, please reach out to our Best Buy essentials customer support team (1-866-597-8427). We're committed to making sure you have a positive experience with our products. Thank you for your feedback, and we hope to get this sorted out for you soon! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
didn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product did not work. No signal/data was transmitted. Ended up finding a cable that provided a direct connection between the ports available on my computer and display. Not worth my time to return this adapter for credit.
No, I would not recommend this to a friendDisappounting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe we do not know how to use it, but it does not function.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi LarryM,
Thank you for your feedback. We’re sorry to hear that you’re having trouble with the Best Buy essentials™ DisplayPort to HDMI Adapter. It might be a setup issue, so we’d love to help you troubleshoot. Please ensure that both your DisplayPort and HDMI connections are secure and that your devices are compatible. If the problem persists, feel free to reach out to our support team for further assistance. Patricia | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-displayport-to-hdmi-adapter-black/6434750.p?skuId=6434750
Does not work
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This DOES NOT WORK. it takes it being in exactly the right spot to show an inage, than when it does it shows black lines through it, than i got a new monitor and it wont work at all now.
No, I would not recommend this to a friendOverheats
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work and got extremely hot and smelled like it was burning. I need to return
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi AimeeH! We're very sorry to hear about your experience with the Best Buy essentials™ - DisplayPort to HDMI Adapter. That sounds concerning and definitely not what we want for our customers. Please contact our Best Buy Essentials Customer Service at 866-597-8427 for further assistance. - Dalainne | Best Buy Essentials Support | https://www.bestbuy.com/site/best-buy-essentials-displayport-to-hdmi-adapter-black/6434750.p?skuId=6434750
Waste of $10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it doesn't work. I connected it to the monitor and the usb wire to my laptop but it doesn't work. I connected the usb directly to a TV and it worked fine so its just the connector that isn't working. Waste of $10.
No, I would not recommend this to a friendJunk will not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There a no go. Tried 3 different cords and monitors will not locate source or identify. Can’t return it due to I open and used it after the return period. Buy a name brand manufacture like Dell.
No, I would not recommend this to a friendFailure
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In my case it did not work as advertised. Do not know why. The HD TV I have could not detect a valid signal from that particular input. Overall physical quality is good.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi failure,
Thanks for taking the time and effort to leave a review our Best Buy essentials™ - DisplayPort to HDMI Adapter - Black. Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Best Buy Products
Lisa
https://www.bestbuy.com
Best buy 15 day return window
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cord didn't work and best buy only offers a 15 day return window unless you join they're $50 yearly membership
No, I would not recommend this to a frienddid not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor did not work going from HDMI to display port
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback. We’re sorry to hear that the DisplayPort to HDMI Adapter didn’t work as expected. It sounds like there might have been an issue with the compatibility or setup. Please reach out to our Best Buy essentials customer service team (1-866-597-8427) so we can assist you further and find a solution. We appreciate your patience and hope to resolve this for you soon. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Didn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work. Was not detected. Fiddle with this item for hours trying to get it to work. No display detected on unit but standard conversion cable worked
No, I would not recommend this to a friendDidn't work for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The adapter didn't work for me. I was trying to use a PC monitor for gaming but it never splayed the xbox visuals.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you very much for taking the time to review our Best Buy essentials™ - DisplayPort to HDMI Adapter. I know that this could be an unfortunate situation that The adapter didn't work for me, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Best Buy Essential Support
Irene
www.BestBuy.com
Not working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I attempted to use it, however it does not appear to be detected when plugged in...
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi ArshadR,
Thanks for taking the time and effort to leave a review about our Best Buy essentials™ - DisplayPort to HDMI Adapter - Black (BE-PADPHD). I’m sorry the product doesn’t work as you expected. I know how disappointing this must be. We take quality control very seriously, and we would like to investigate this further. Please contact us directly at 1-866-597-8427 or use the link below to reach us so we can discuss your experience and find a solution.
Shai | Best Buy essentials Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Save your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was mislabeled and doest not work. It was not worth th 13 dollars i paid for it.
No, I would not recommend this to a friendCrap adapter.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crap and doesnt work. Tried multiple cables and monitors. Waste of $$$.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello DaleT,
I personally would like to apologize for the experience you have been through with our Best Buy essentials™ - DisplayPort to HDMI Adapter. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 1- (888)-237-8289 Daily 8am - 9pm CT.
Best Buy essentials
Molina
www.bestbuy.com/support
Bad Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this adapter mine broke in a few weeks.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .I am sorry to hear about your experience with the adapter. It is disappointing when a product does not meet expectations in terms of durability. I appreciate you sharing your feedback to warn other potential buyers. Thank you for bringing this to our attention. Keith | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-displayport-to-hdmi-adapter-black/6434750.p?skuId=6434750
Didn`t worked at all
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'am a professional computer user, and I bought this for eventual need, and only tested a month after purchase, and didn`t worked at all.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello JulioSouza,
I am so sorry to hear that your experience with our DisplayPort to HDMI Adapter - Black. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We truly appreciate your feedback, please feel free to reach out to us if you have any questions or doubts.
Best Buy Essentials Support
Louise
https://www.bestbuy.com/contact-us