Customer Ratings & Reviews
- Model:
- BE-HCL311
- SKU:
- 6458779
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the "Female 3.5 mm to Male 1/4" Audio Adapter" for its overall performance, compatibility, ease of use, and reasonable price. However, some customers have reported issues with the fit and connection, noting that the fit may not be snug and the connection could be loose. Additionally, a few customers mentioned that the 3.5mm connection may not fit flush.
This summary was generated by AI based on customer reviews.
3.5 Keeps falling out, wont securely insert
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im not sure if there was a miscalculation at the factory, but the female side does not secure the 3.5 insert.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Atomsk!
Thank you for taking the time to review our Best Buy essentials - Female 3.5 mm to Male 1/4" Audio Adapter, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Best Buy Essentials Support
Alvin
https://www.bestbuy.com/
3.5mm input was Bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 3.5mm connection does not fit flush. I had to play with it to get audio from left and right sides of the headset.
No, I would not recommend this to a friend- Cons mentioned:Connection
Poor quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When inserted if the cable attached is touched it loses connection
No, I would not recommend this to a friend Loose; returned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pro: * Cheap Cons: * loose * bad quality * sounds aren’t coming perfectly
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials - Female 3.5 mm to Male 1/4" Audio Adapter - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Best Buy Essentials Support
Alvin
https://www.bestbuy.com
Seems defective
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems defective. Plugged it into my keyboard and frequently get a buzzing sound or audio cutout in one headphone. Tried three different pairs of headphones (two brand new, one known to work) and get same thing. Tried jiggling the adapter and headphones separately to test the connection and it seems to be the adapter
No, I would not recommend this to a friendLearned to watch out for open box products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased three of these. One of them was an open box purchase at $1 off, but proved to be defective when I tried to use it. I guess that's why it was on the shelf "open box," someone returned it, but nobody checked why. It looks perfect, but it is far from that.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello there,
Thank you so much for writing a review for our Female 3.5 mm to Male 1/4" Audio Adapter - Black, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below.
Best Buy Essentials Support
Louise
https://www.bestbuy.com/contact-us
Didn’t work. Static.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to go with my headphones , so that I could connect it to my bass amp. There was so much static. I returned it, bought a different one from different store and have no issues now. Yes, I bought the correct size. It’s just one of those things.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello there,
Thank you for taking the time to review our Female 3.5 mm to Male 1/4" Audio Adapter - Black, we are constantly working to improve our products and truly appreciate your feedback. I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you and evaluate all the available options for you.
Best Buy Essentials Support
Louise
https://www.bestbuy.com/contact-us
Not what I need
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went to buy a phone Jack, to replace the bad one I had. I was given this buy a salesman and told this is what I needed. It was not.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Ghill473,
We apologize that you were suggested to purchase a wrong adapter. Hearing your feedback is important to us so we will be able to train our employees properly to provide good service to our customer and more knowledgeable to our products. If there is anything that we can assist you with, please contact us at 1-888-237-8289 for further assistance.
BestBuy Essentials Support
Lea
https://www.bestbuy.com/
Not a good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work they way it was advertised i plugged it in and it did not produce sound like it was ment to
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Konflict3d,
Thank you for writing a review about our Best Buy essentials™ - Female 3.5 mm to Male 1/4" Audio Adapter - Black!I am very sorry that you are not satisfied with our products. We understand how annoying is that your Adapter did not work. We would love to assist you further! Please feel free to contact us at the link below.
BestBuy Essentials Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Associates were clueless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was looking for a phone audio jack. The associates had no clue what I was talkin' about, then they pointed me to this one. It was too big and wasn't what I was looking for.
I would recommend this to a friendVery cheap quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has horrible connectivity You have to keep spinning it while plugged in to correct the lack of audio
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you very much for taking the time to review our Best Buy essentials™ - Female 3.5 mm to Male 1/4" Audio Adapter - Black. I know that this could be an unfortunate situation that You have to keep spinning it while plugged in to correct the lack of audio, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Best Buy Essential Support
Irene
www.BestBuy.com
Didn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3.5 did not fit securely into 1/4. Had to hold it in place to get sound. Bought something else online which worked.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback. We apologize for the inconvenience you experienced with the product not fitting securely into the 1/4. We understand how frustrating it can be to hold a device in place to get sound. We appreciate your decision to seek out a different solution that worked for you. Your experience helps us improve our products, and we hope to better serve you in the future. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-female-3-5-mm-to-male-1-4-audio-adapter-black/6458779.p?skuId=6458779
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low quality and poor connections. Did not work for me and wasn’t worth the $6 to return it.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Breaker,
Thanks for taking the time and effort to leave a review our Best Buy essentials™ - Female 3.5 mm to Male 1/4" Audio Adapter - Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Best Buy Products
Lisa
https://www.bestbuy.com
Failure to adapt
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product didn't work well with the cord the it was made to adapt to.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi RobertL,
Hearing your feedback is important to us. We always want to know our customer's feedback so we can continue to improve the quality of this adapter. If there is anything that we can assist you with, please contact us at 1-888-237-8289.
BestBuy Essentials Support
Lea
https://www.bestbuy.com/
Nope
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It suck’s I would not recommend it , it donar stay in place but something else
No, I would not recommend this to a friendAudio Adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this item. I thought it was essential but realized it's not.
No, I would not recommend this to a friendWobbles too much
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wobbles too much had to return. Needs to be shorter
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello JEKK,
We do apologize for what happened to your Best Buy essentials™ - Female 3.5 mm to Male 1/4" Audio Adapter. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance at 1- (888)-237-8289 Daily 8am - 9pm CT.
Best Buy essentials
Molina
www.bestbuy.com/support
Poor experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was choppy and didn't work unless it was in a very fine sweet spot.
No, I would not recommend this to a friend3.5mm is loose
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unusable at all. Would generate a lot of noise. To be returned.
No, I would not recommend this to a friendGood buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality and overall is a good buy for speakers
I would recommend this to a friend