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Customer Ratings & Reviews

$19.99

Customer reviews

Rating 4.2 out of 5 stars with 1185 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are pleased with the keyboard's quality, full size, affordable price, and ease of setup. Many appreciate its wireless functionality and lightweight design that doesn't compromise on quality. However, some customers have reported issues with key responsiveness. There are also some concerns about battery life and potential lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,185 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Affordable, quick and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this product for two months now and no glitches or hiccups. Set up is quick and easy. Happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    keyboard and mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it pretty fast and in a good quality working as expected and it is perfect for students

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and nice touch on the keys. Great price point. Better then the one that came with my HP computer.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Can't beat the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set is the cheapest combo on the market, and it works just fine for normal tasks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Questionable for price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a starter keyboard for gaming. It’s a good shape and size, but very poor quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple, inexpensive, easy to use, set up and work with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent, bought out of box. Definitely, better than buying brand new

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thanks for your feedback. We're glad the wireless keyboard and mouse bundle is working out for you, especially considering it was an open-box purchase. We appreciate you choosing Best Buy essentials™! If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Keyboard and mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an economic price and it’s just what I needed. Efficient and works like wonder!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. The keys are "harder" and require more force to type on but that's ok. I haven't figured out if it's possible to separate the keyboard and the mouse because I'd like to use the mouse with a different computer. But overall a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Keyboard and mouse USB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but! Very nice keyboard. Has a good feel and the mouse. I like this set up with the usb. I don’t like blue tooth. This was an easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very surprised the quality for the price, would definitely purchase again.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you so much for your positive review! We're happy to hear that you were pleasantly surprised by the quality of our Best Buy essentials™ Wireless Membrane Keyboard and Mouse Bundle. We appreciate your support and are glad to know you'd consider purchasing again. If you have any questions or need assistance in the future, feel free to reach out. Happy typing! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good value, reasonable price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issue to use, add batteries and you are good to go

    I would recommend this to a friend
  • Cons mentioned:
    Key responsiveness

    Rated 1 out of 5 stars

    Faulty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my first one on 9/21/23 and noticed the right arrow key was less responsive around 10/30. I use this key a lot at work, but I’m not rough on anything I spend my money on and I’m the only one using it. I tried all the troubleshooting I could think of - removing batteries, using a different USB port, etc. No luck. I first contacted Best Buy Essentials warranty department via email on 11/2. After trying all of their troubleshooting, I was able to both file a claim and get a replacement on 11/9. On 11/22 I noticed the same thing with my replacement, but now it’s not just the right arrow key, it’s also the 1 on the number pad. I don't know whether to bother with customer service again or just cut my $20 loss and get another brand. I will say that both of my experiences with Best Buy Essentials warranty department and the Geek Squad in-store were easily the quickest & easiest I’ve dealt with in a long time. I’d give both companies 5 stars for that, but unfortunately I can only give this product one star.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi AdamW,

      Thank you for taking the time to review our Best Buy essentials™ - Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Reciever - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.


      Best Buy Essentials Products
      Nikki
      Please visit https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve went through a lot of keyboards and mouse’s and this is down right the best one I’ve had. The comfort of the keyboard when typing and kids can do their schoolwork in comfort. The mouse is comfortable, stable and easy to control. The comfort grip is amazing never making your fingers get tired, achy, or uncomfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    WOW!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a keyboard and mouse combo set to use with my company issued laptop that wouldnt let me pair my Logitech items. This WIRELESS set came thru in the clutch! Im really impressed for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Keyboard and mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it works very well. We appreciate the knowledge of the sales team that works for Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Better basics by best buy bro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent products for the price. The wireless mouse is quite good, it replaced my previous wireless Logitech mouse, just because the build of this mouse is superior and the clicking recoil is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keyboard

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, easy to hook up and use on my tv. I like to stream movies and it’s hard to type things with a remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great KB/Mouse Combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great KB/mouse combo. Works seamlessly with no probs. Quiet performance

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi JoeT! Thank you for your positive feedback! We're delighted to hear that the Best Buy essentials™ Full-size Wireless Membrane Keyboard and Mouse Bundle is working seamlessly for you. It's wonderful to know that you're enjoying its quiet performance and hassle-free operation. Your satisfaction is our priority, and we appreciate your support! |Angelica| Best Buy Essentials Products| BBY-ExBrand_Best_Buy_essentials