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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 1183 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are pleased with the keyboard's quality, full size, affordable price, and ease of setup. Many appreciate its wireless functionality and lightweight design that doesn't compromise on quality. However, some customers have reported issues with key responsiveness. There are also some concerns about battery life and potential lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,183 reviews
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Good Keyboard at a Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard for the price. Does everything it's designed to do without breaking the bank. I actually prefer it to my Microsoft 850 keyboard, as it's more compact. Overall, a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    keyboard and mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it pretty fast and in a good quality working as expected and it is perfect for students

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Totally worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this keyboard, keys are smoother and the look is slick better than online pictures I viewed when purchased. Very Happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    For work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O bought this combo for work and it does work exactly like it should. Once you plug in the dongle it connects fast with no issues. Great keyboard and mouse for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Keyboard and mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an economic price and it’s just what I needed. Efficient and works like wonder!

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very surprised the quality for the price, would definitely purchase again.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you so much for your positive review! We're happy to hear that you were pleasantly surprised by the quality of our Best Buy essentials™ Wireless Membrane Keyboard and Mouse Bundle. We appreciate your support and are glad to know you'd consider purchasing again. If you have any questions or need assistance in the future, feel free to reach out. Happy typing! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice keyboard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a cheap keyboard but it looks like the expensive ones. It has all the basic buttons. The weight of the keyboard and mouse is good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard and Mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item. I use it every day and it is perfect for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Great combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little combo, use it for my work station. I recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and nice touch on the keys. Great price point. Better then the one that came with my HP computer.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the value but I will say the mouse is a bit small for my hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good unit

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no issues with this equipment, portable, easy to pack in back pack

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Affordable, quick and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this product for two months now and no glitches or hiccups. Set up is quick and easy. Happy with my purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice keyboard and mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice keyboard and mouse. Works as expected. This is a nice soft touch keyboard that has a true keyboard feel, unlike some of the slim keyboards that feel like laptop keys. It's plug and go so you couldn't ask for anything else. Thankfully I don't need the driver disk because I wouldn't trust it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was working and my keyboard just stopped. I ordered another one from best buy and they had it ready when I came. It was so fast, and easy I actually came to the store, stop for lunch and came back to work all within an hour. Love it..

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you, Kiss, for your positive feedback on the Best Buy essentials™ - Full-size Wireless Membrane Keyboard and Mouse Bundle! We're glad the quick and easy setup helped you get back to work efficiently. We appreciate your business! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Bad purchase, keys die less than 6 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly for 6 months, The keyboard has steadily loss use in the numerical keypad from the bottom up. First the 0.1,2,3, then the 4,5 and then the 6,7,8,9 and then other random keys on the keyboard. I do not recommend purchasing this item. This is not used for work nor gaming it's just a poorly made waste of money.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We apologize for the disappointing experience with our keyboard. It's unfortunate that it failed to meet your expectations, especially since it worked well for the first six months. The gradual degradation of the numerical keypad is unacceptable, and we understand how frustrating it must be to have keys stop functioning randomly.
      This feedback highlights the importance of product quality and durability. We take this feedback seriously and will work to improve our manufacturing processes to prevent similar issues in the future.

      We value our customers' satisfaction and appreciate their feedback, which helps us to improve our products and services. Keith | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 4 out of 5 stars

    good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. The keys are "harder" and require more force to type on but that's ok. I haven't figured out if it's possible to separate the keyboard and the mouse because I'd like to use the mouse with a different computer. But overall a good buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fair wireless keyboard & pair product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sometimes misses keystrokes. It's blue-tooth is not strong over a distance. Mouse is good size and very comfortable to work with.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback on the Best Buy essentials™ Full-size Wireless Membrane Keyboard and Mouse Bundle. We appreciate your honest review and are glad to hear that you find the mouse comfortable to work with.

      We apologize for the issues you’ve experienced with the keyboard missing keystrokes and the Bluetooth connectivity over distance. Your feedback is valuable to us, and we are continuously working to improve our products.

      If you have any further concerns or need assistance, please don’t hesitate to reach out to our Best Buy essentials customer service team (1-866-597-8427). We are here to help and ensure you have the best experience with our products. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Keyboard and Mouse Bundle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard and mouse work perfectly from the start. Love how keys feel to the touch. Highly recommend this keyboard and mouse bundle.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good value, reasonable price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. .

    I would recommend this to a friend
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