Customer Ratings & Reviews
- Model:
- BE-PKRFCO
- SKU:
- 6434809
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the affordable price, good quality, and ease of use of this full-size wireless keyboard and mouse bundle. Many find the keyboard and mouse to be lightweight and the perfect size. While some users experienced minor issues with key responsiveness and battery life, the overall consensus points to a positive user experience. The wireless functionality is also a frequently praised feature.
This summary was generated by AI based on customer reviews.
Good Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problem at all with the products and you can't beat the price.
I would recommend this to a friendNice keyboard and mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice keyboard and mouse. Works as expected. This is a nice soft touch keyboard that has a true keyboard feel, unlike some of the slim keyboards that feel like laptop keys. It's plug and go so you couldn't ask for anything else. Thankfully I don't need the driver disk because I wouldn't trust it.
I would recommend this to a friendgood buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. The keys are "harder" and require more force to type on but that's ok. I haven't figured out if it's possible to separate the keyboard and the mouse because I'd like to use the mouse with a different computer. But overall a good buy.
I would recommend this to a friend- Pros mentioned:Price
Good value, reasonable price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the price. .
I would recommend this to a friend - Pros mentioned:Price
Keyboard and mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it works very well. We appreciate the knowledge of the sales team that works for Best Buy.
I would recommend this to a friend - Pros mentioned:Keyboard quality
Owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend super high quality enjoying who ever want it try is worth it
I would recommend this to a friend - Cons mentioned:Key responsiveness
Faulty
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my first one on 9/21/23 and noticed the right arrow key was less responsive around 10/30. I use this key a lot at work, but I’m not rough on anything I spend my money on and I’m the only one using it. I tried all the troubleshooting I could think of - removing batteries, using a different USB port, etc. No luck. I first contacted Best Buy Essentials warranty department via email on 11/2. After trying all of their troubleshooting, I was able to both file a claim and get a replacement on 11/9. On 11/22 I noticed the same thing with my replacement, but now it’s not just the right arrow key, it’s also the 1 on the number pad. I don't know whether to bother with customer service again or just cut my $20 loss and get another brand. I will say that both of my experiences with Best Buy Essentials warranty department and the Geek Squad in-store were easily the quickest & easiest I’ve dealt with in a long time. I’d give both companies 5 stars for that, but unfortunately I can only give this product one star.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi AdamW,
Thank you for taking the time to review our Best Buy essentials™ - Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Reciever - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.
Best Buy Essentials Products
Nikki
Please visit https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse has got a nice grip, and everything runs smoothly
I would recommend this to a friend- Pros mentioned:Keyboard quality
Keyboard and Mouse Bundle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard and mouse work perfectly from the start. Love how keys feel to the touch. Highly recommend this keyboard and mouse bundle.
I would recommend this to a friend - Pros mentioned:Wireless
Not bad for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for the price, Gets the job done and I love that its wireless.
I would recommend this to a friend - Pros mentioned:Ease of use
Keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very functional at a good price. Easy to place the order. Product delivered on time.
I would recommend this to a friend - Pros mentioned:Ease of use
Keyboard
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, easy to hook up and use on my tv. I like to stream movies and it’s hard to type things with a remote.
I would recommend this to a friend - Pros mentioned:Keyboard quality
Keyboard and mouse USB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great but! Very nice keyboard. Has a good feel and the mouse. I like this set up with the usb. I don’t like blue tooth. This was an easy set up
I would recommend this to a friend - Pros mentioned:Wireless
keyboard and mouse
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Was very helpful when having problems with laptop.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .I'm glad to hear that our product worked well for you! It's always reassuring when a solution comes through during laptop troubles. If you encounter any more issues or need further assistance, don't hesitate to reach out. We're here to help! - Carl | Insignia Products
- Pros mentioned:Price
Keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great deal for 20$ never knew you could get anything like this so cheap
I would recommend this to a friend great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great keyboard i will recommend it super cheap buy it
I would recommend this to a friend- Pros mentioned:Ease of use
Easy to Use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.simple, inexpensive, easy to use, set up and work with.
I would recommend this to a friend - Pros mentioned:Keyboard quality
Work great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard is great! The mouse is not bad as well. For the price, they work great! Thanks!!
I would recommend this to a friend - Pros mentioned:Keyboard quality
Good, functional keyboard.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although I had to return the first one (which was missing the adapter) this is a perfectly fine basic keyboard.
I would recommend this to a friend Need more durability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price was great for a keyboard mouse combo - however after a few months of use some of the keys stopped working and i had to shop for new keyboard. Durability is something that needs to be improved
No, I would not recommend this to a friend