Customer Ratings & Reviews
- Model:
- BE-PKRFCO
- SKU:
- 6434809
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the keyboard's quality, full size, affordable price, and ease of setup. Many appreciate its wireless functionality and lightweight design that doesn't compromise on quality. However, some customers have reported issues with key responsiveness. There are also some concerns about battery life and potential lag.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Key responsiveness
Do the job
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The key are not responsive sometimes and the mouse is small for my hand
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi WonderKid! Thank you for your feedback on the Best Buy Essentials™ Full-size Wireless Membrane Keyboard and Mouse Bundle. We appreciate you sharing your experience with us. We understand your concerns regarding the responsiveness of the keys and the size of the mouse. We strive to provide products that meet the needs of our customers, and we will use your feedback to improve future designs. To help resolve the issue with the keyboard, please contact our Best Buy essentials customer support team (1-866-597-8427). They will be happy to assist you with troubleshooting or other option. We value your feedback and appreciate you bringing this to our attention. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Price
Keyboard and mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it works very well. We appreciate the knowledge of the sales team that works for Best Buy.
I would recommend this to a friend - Pros mentioned:Wireless
Not bad for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for the price, Gets the job done and I love that its wireless.
I would recommend this to a friend - Cons mentioned:Key responsiveness
Faulty
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my first one on 9/21/23 and noticed the right arrow key was less responsive around 10/30. I use this key a lot at work, but I’m not rough on anything I spend my money on and I’m the only one using it. I tried all the troubleshooting I could think of - removing batteries, using a different USB port, etc. No luck. I first contacted Best Buy Essentials warranty department via email on 11/2. After trying all of their troubleshooting, I was able to both file a claim and get a replacement on 11/9. On 11/22 I noticed the same thing with my replacement, but now it’s not just the right arrow key, it’s also the 1 on the number pad. I don't know whether to bother with customer service again or just cut my $20 loss and get another brand. I will say that both of my experiences with Best Buy Essentials warranty department and the Geek Squad in-store were easily the quickest & easiest I’ve dealt with in a long time. I’d give both companies 5 stars for that, but unfortunately I can only give this product one star.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi AdamW,
Thank you for taking the time to review our Best Buy essentials™ - Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Reciever - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.
Best Buy Essentials Products
Nikki
Please visit https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Keyboard quality
Owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend super high quality enjoying who ever want it try is worth it
I would recommend this to a friend - Pros mentioned:Keyboard quality
Keyboard and mouse USB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great but! Very nice keyboard. Has a good feel and the mouse. I like this set up with the usb. I don’t like blue tooth. This was an easy set up
I would recommend this to a friend - Pros mentioned:Ease of use
Keyboard
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, easy to hook up and use on my tv. I like to stream movies and it’s hard to type things with a remote.
I would recommend this to a friend Best Buy is Number One!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazingly low price for such a high-quality bundle. Only Best Buy can do something like this. Best Buy is Number One in everything they do. Thanks Best Buy!
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Starshipone,
Thank you for the amazing review! We're thrilled to hear that you're enjoying the Best Buy essentials™ Full-size Wireless Keyboard and Mouse Bundle. It's great to know you found it to be such a high-quality deal at an unbeatable price. Your kind words mean a lot—thank you for recognizing our efforts. We’re proud to be your go-to choice! -Ed | Best Buy Essentials Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
easy peasy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the highest of quality but nery nice for the expense
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thanks for your feedback! We're glad you found our Best Buy essentials™ Full-size Wireless Membrane Keyboard and Mouse Bundle nice for the price. We aim to provide good value, and we appreciate you acknowledging that. If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support
- Pros mentioned:Ease of use
Easy to Use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.simple, inexpensive, easy to use, set up and work with.
I would recommend this to a friend - Pros mentioned:Ease of use
Keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very functional at a good price. Easy to place the order. Product delivered on time.
I would recommend this to a friend Excellent Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Products works excellent, works perfect, I brought open box.
I would recommend this to a friend- Pros mentioned:Keyboard quality
Good, functional keyboard.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although I had to return the first one (which was missing the adapter) this is a perfectly fine basic keyboard.
I would recommend this to a friend - Pros mentioned:Price
Keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great deal for 20$ never knew you could get anything like this so cheap
I would recommend this to a friend - Pros mentioned:Keyboard quality
Work great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard is great! The mouse is not bad as well. For the price, they work great! Thanks!!
I would recommend this to a friend - Pros mentioned:Wireless
keyboard and mouse
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Was very helpful when having problems with laptop.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .I'm glad to hear that our product worked well for you! It's always reassuring when a solution comes through during laptop troubles. If you encounter any more issues or need further assistance, don't hesitate to reach out. We're here to help! - Carl | Insignia Products
- Pros mentioned:Ease of use
Keyboard Combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and quiet! Easy to use, plug and play. Keyboard turns on/off automatically.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your experience, Brian1949! We're thrilled to hear that the Best Buy essentials™ Full-size Wireless Membrane Keyboard and Mouse Bundle has been working great for you. It's fantastic that you find them quiet, easy to use with plug-and-play functionality and appreciate the convenience of the automatic on/off feature for the keyboard. If you have any further questions or need assistance in the future, feel free to reach out. We're here to help! - James | Best Buy Essentials Support | https://www.bestbuy.com/site/best-buy-essentials-full-size-wireless-membrane-keyboard-and-mouse-bundle-with-usb-reciever-black/6434809.p?skuId=6434809
- Pros mentioned:Price
Can't beat the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This set is the cheapest combo on the market, and it works just fine for normal tasks.
I would recommend this to a friend - Pros mentioned:Price
Great buy!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy! Affordable and efficient! If it’s just for the office or a simple replacement this is it.
I would recommend this to a friend - Pros mentioned:Ease of use
Great product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and easy to use for day to day activity. Highly recommeded for s/w professionals.
I would recommend this to a friend
