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Customer Ratings & Reviews

$19.99

Customer reviews

Rating 4.2 out of 5 stars with 1185 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are pleased with the keyboard's quality, full size, affordable price, and ease of setup. Many appreciate its wireless functionality and lightweight design that doesn't compromise on quality. However, some customers have reported issues with key responsiveness. There are also some concerns about battery life and potential lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,185 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value for a great keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup when adding to a laptop. The keyboard is comfortable to use. Excellent product. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and budget friendly. I have had no issues and have even bought another one for my son's computer. No difference then spending big bucks! Set up is a breeze, and yes I have an Apple :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable! I ordered online and picked up in-store the same day. The process was super easy and hassle-free.

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 3 out of 5 stars

    OK for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range sucks, it’s laggy at times, and it doesn’t always register key presses, but it works in a pinch, especially if your computer isn’t playing nice with Bluetooth, as was my situation.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Teclado

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great,fast!! Easy to use, connect easy...very good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Combo!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The response of this combo is one that I'll probably get for future purchases. Easy to install and it comes with batteries! Good pick!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fair wireless keyboard & pair product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sometimes misses keystrokes. It's blue-tooth is not strong over a distance. Mouse is good size and very comfortable to work with.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback on the Best Buy essentials™ Full-size Wireless Membrane Keyboard and Mouse Bundle. We appreciate your honest review and are glad to hear that you find the mouse comfortable to work with.

      We apologize for the issues you’ve experienced with the keyboard missing keystrokes and the Bluetooth connectivity over distance. Your feedback is valuable to us, and we are continuously working to improve our products.

      If you have any further concerns or need assistance, please don’t hesitate to reach out to our Best Buy essentials customer service team (1-866-597-8427). We are here to help and ensure you have the best experience with our products. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    This Best Buy keyboard is worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great keyboard with all the basics. The size is perfect, not too small not too big. I would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of laptop letters on key board no longer working. The combo of mouse and keyboard was perfect fix for laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Neal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I co the vistuld not get the part set up. great experience on

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi NealP,

      Thank you for your feedback! We're glad to hear you had a great overall experience, though we're sorry to learn there was some trouble getting the keyboard and mouse set up. If you’re still having issues, our customer support team would be happy to help walk you through the setup process.

      We appreciate you taking the time to share your experience and hope everything is working smoothly now. -Ed | Best Buy Essentials Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    keyboard and mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Was very helpful when having problems with laptop.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      I'm glad to hear that our product worked well for you! It's always reassuring when a solution comes through during laptop troubles. If you encounter any more issues or need further assistance, don't hesitate to reach out. We're here to help! - Carl | Insignia Products BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Greatest

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my keyboard and mouse.it connects with my laptop and monitors so easily

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product. Would recommend for purchase, and the price reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Key board/mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the wireless feature keyboard easy to use mouse rolls nicely

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for taking the time to leave a review! We're glad to hear that you are enjoying your Best Buy essentials™ Full-size Wireless Membrane Keyboard and Mouse Bundle. The wireless feature definitely adds convenience, and it's great to hear that both the keyboard and mouse are easy to use. We appreciate your feedback and hope you continue to enjoy your new peripherals. Thank you for choosing Best Buy! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works seamlessly with laptop. Not a difficult setup.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great quality and value.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value!! I love this better than the more expensive brands I have been getting.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Worthy keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, do not look at this as a “cheap” keyboard. It is just as good as cheaper Logitech. Definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keyboard mouse combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, confortable, durable, low cost always in stock

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your review! We're glad to hear that you found the keyboard and mouse combo easy to set up, comfortable to use, durable, and a great value for the price. We appreciate your feedback and hope you continue to enjoy your purchase. If you have any questions or need assistance in the future, please don't hesitate to reach out to us. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Chrism

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price! Can't find anything wrong with it!

    I would recommend this to a friend
  • Cons mentioned:
    Key responsiveness

    Rated 3 out of 5 stars

    Do the job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The key are not responsive sometimes and the mouse is small for my hand

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi WonderKid! Thank you for your feedback on the Best Buy Essentials™ Full-size Wireless Membrane Keyboard and Mouse Bundle. We appreciate you sharing your experience with us. We understand your concerns regarding the responsiveness of the keys and the size of the mouse. We strive to provide products that meet the needs of our customers, and we will use your feedback to improve future designs. To help resolve the issue with the keyboard, please contact our Best Buy essentials customer support team (1-866-597-8427). They will be happy to assist you with troubleshooting or other option. We value your feedback and appreciate you bringing this to our attention. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials