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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1185 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are pleased with the keyboard's quality, full size, affordable price, and ease of setup. Many appreciate its wireless functionality and lightweight design that doesn't compromise on quality. However, some customers have reported issues with key responsiveness. There are also some concerns about battery life and potential lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,185 reviews
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Key boards

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard does what is intended. Good size and value for price.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Thumbs up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made and comfortable. Fits well and easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable Priced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very good price and very easy to hook up. This is the 2nd one I have purchased.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Dano! Thank you for your feedback on the Best Buy essentials™ Full-size Wireless Membrane Keyboard and Mouse Bundle! We're thrilled to hear that you find it works great and is reasonably priced. It's wonderful to know that it's easy to set up and that you've chosen to purchase it again. If you have any other comments or questions, feel free to share. Happy typing and clicking! |Angelica| Best Buy Essentials Products| BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    Keyboard not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the keyboard and mouse for about a month, the keyboard is now messing up, you have to really hit the keys for them to type correctly

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nothing special but works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic keyboard and mouse, great value and they work

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great kbm

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse keyboard usb combo. Works well aT a distance and is easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I saw the warehouse sake. What I needed at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 2 out of 5 stars

    Keyboard response- so, so

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, this company is supposed to be great. I've bought from them before. I was very disappointed with this keyboard and mouse purchase. The mouse is perfect but the keyboard isn't. The board won't work if it's at a big angle from the computer and if anything is in front of the computer, etc. Other than that, it is a great keyboard, all around. It feels great and the keys are very fluid when typing.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello Apatriot73,

      Thank you for your review. I'm sorry to read that you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Rest assured we will make every attempt to guide you through this issue do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.

      Insignia Support,
      Merjorie
      http://www.insigniaproducts.com/ BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well didn’t expect it to work that well since it’s cheap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mouse and keyboard

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good combination that creates good value. replaced one that was broken in the suitcase while traveling.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We're pleased to hear that you find the Best Buy essentials™ Full-size Wireless Membrane Keyboard and Mouse Bundle to be a good combination that offers great value. We're glad our product could serve as a reliable replacement for your previous set. If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Best Buy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the price, quick and easy set up. Use it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Insignia key board and mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard and mouse and were a good value andperformance.

    I would recommend this to a friend
  • Cons mentioned:
    Key responsiveness

    Rated 2 out of 5 stars

    Not keyed in

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keys do not connect I see missing alphabets Some times it freeze up

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you, Mater, for your review. We’re sorry to hear about the issues with the keyboard and mouse bundle. That kind of inconsistency is definitely not what we aim for, and your feedback is important as we work to improve product reliability. Tine | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Try it !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've being using it since it got home and is what I wanted! My computer is a Pavilion 20 and the keyboard and mouse needed to be replaced, so I bought the bundle and it is working really good for me. Try it!

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice key board it’s for my daughter new computer for school

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Standard Keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, sturdy, just a keyboard that meets simple needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good deal for the cost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this purchase! Such a great deal for the cost. Just plug in and go! Only experienced a slight lag a few times but nothing too concerning. Love the "soft keys" that are a perfect sound level and won't wake my family when I work in the early morning hours. Lol. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Keyboard and mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the key board and mouse, value for the prices

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Wireless keyboare/mouse combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price point and features are fantastic! Very happy with the item.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool i needed this set its perfect for me and my work

    I would recommend this to a friend