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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 1183 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are pleased with the keyboard's quality, full size, affordable price, and ease of setup. Many appreciate its wireless functionality and lightweight design that doesn't compromise on quality. However, some customers have reported issues with key responsiveness. There are also some concerns about battery life and potential lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,183 reviews
  • Rated 1 out of 5 stars

    Keyboard input lags and/or unresponsive at times

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DISCLAIMER: I will only be discussing the wireless keyboard in this review. I did not use the wireless mouse. My current keyboard had finally bitten the dust, and so I bought this keyboard as a holdover until my new keyboard arrived in the mail. Considering the price and quality of the keyboard I already had low expectations for this product, but I expected it to at least be usable. On a frequent basis the keyboard input is either delayed or outright unresponsive, which is unacceptable. Even as I write this review I have to delete and rewrite whole words that aren't completed properly as they are misspelled due to the keyboard missing inputs. In games the unresponsiveness results in severely noticeable lag, which depending on the game can be extremely frustrating. Even if you are desperate for a cheap keyboard as I was in my situation, I would recommend finding a different product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 2 out of 5 stars

    Not funny, didn’t laugh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good product for the price, would not recommend if you need to use it for anything where you’ll need to depend on it. I was playing games with the keyboard and on my second day of using it, the wasd inputs were getting stuck on, making the keyboard unusable. The mouse works better than I’d expect it to though and it can survive pretty much anything

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for sharing your honest review of the Best Buy Essentials Full-size Wireless Membrane Keyboard and Mouse Bundle. We appreciate your feedback and are sorry to hear that the keyboard experienced issues with the W-A-S-D key inputs getting stuck. We understand that reliability is crucial, especially when using a keyboard for gaming or other critical tasks. However, we're glad to hear that the mouse performed well and withstood rough handling. We take all feedback seriously and will consider your input as we continue to improve our products. If you have any further issues or concerns, please don't hesitate to reach out to our customer service team. Jeth | Best Buy essentials™ Support  https://www.bestbuy.com/site/best-buy-essentials-full-size-wireless-membrane-keyboard-and-mouse-bundle-with-usb-reciever-black/6434809.p?skuId=6434809 BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keys were sticky at first but after breaking them in its all good.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thanks, SirDeDe! We're glad you're enjoying the Best Buy essentials™ Wireless Keyboard and Mouse Bundle after breaking in the keys! If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nothing special but works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic keyboard and mouse, great value and they work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Item!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No frills wireless keyboard and mouse at a great price. Very simple to set up and activate!

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your review of the Best Buy essentials™ Full-size Wireless Membrane Keyboard and Mouse Bundle. We're delighted to hear that you found it easy to set up and activate, and that you're pleased with the price. If you have any further feedback or need assistance, please don't hesitate to reach out. Ivy | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Wireless Keyboard and mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using the wireless keyboard and wireless mouse.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thanks, Sue1! We're glad you're enjoying the Best Buy essentials™ Wireless Keyboard and Mouse Bundle! If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 4 out of 5 stars

    Price for the quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is pretty meh but its cheap and wireless so worked for what i needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for work 8+ hours a day. I love this set

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your review! We're so glad to hear that you love the Best Buy essentials™ Full-size Wireless Membrane Keyboard and Mouse Bundle for your daily work. It's great to know it's comfortable and reliable for 8+ hours of use. If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 4 out of 5 stars

    Easy to type

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard and mouse helps in my classroom to teach my children with typing.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I saw the warehouse sake. What I needed at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complain. Still working and it does the job. A+ so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ....

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job ...................................................

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thanks, ColleenC! We're glad you think the Best Buy essentials™ Keyboard and Mouse Bundle is doing a good job! If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Keyboard quality

    Rated 2 out of 5 stars

    Keyboard response- so, so

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, this company is supposed to be great. I've bought from them before. I was very disappointed with this keyboard and mouse purchase. The mouse is perfect but the keyboard isn't. The board won't work if it's at a big angle from the computer and if anything is in front of the computer, etc. Other than that, it is a great keyboard, all around. It feels great and the keys are very fluid when typing.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello Apatriot73,

      Thank you for your review. I'm sorry to read that you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Rest assured we will make every attempt to guide you through this issue do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.

      Insignia Support,
      Merjorie
      http://www.insigniaproducts.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both work great and look great and easy to use. Would recommend.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thanks, MikeT! We're glad you're happy with the Best Buy essentials™ Wireless Keyboard and Mouse Bundle! It's great to hear they work great, look great, and are easy to use. We appreciate your recommendation! If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Insignia key board and mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard and mouse and were a good value andperformance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the price, quick and easy set up. Use it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice key board it’s for my daughter new computer for school

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well didn’t expect it to work that well since it’s cheap

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great kbm

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse keyboard usb combo. Works well aT a distance and is easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Standard Keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, sturdy, just a keyboard that meets simple needs.

    I would recommend this to a friend
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