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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1185 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are pleased with the keyboard's quality, full size, affordable price, and ease of setup. Many appreciate its wireless functionality and lightweight design that doesn't compromise on quality. However, some customers have reported issues with key responsiveness. There are also some concerns about battery life and potential lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,185 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Interesting Keyboard...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is very loose, same with the mouse, but they both have a nice design. The only way to turn off the keyboard from itself eating the batteries... Is to remove the batteries manually.. A decent product but not an ideal one if you need a bluetooth mouse/keyboard combo.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Keyboard and mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using the wireless keyboard and wireless mouse.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thanks, Sue1! We're glad you're enjoying the Best Buy essentials™ Wireless Keyboard and Mouse Bundle! If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Simple & Easy to get started. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 3 out of 5 stars

    great cheap option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Cheap option works good lack luster feel but other then that great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both work great and look great and easy to use. Would recommend.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thanks, MikeT! We're glad you're happy with the Best Buy essentials™ Wireless Keyboard and Mouse Bundle! It's great to hear they work great, look great, and are easy to use. We appreciate your recommendation! If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Get what you pay for

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I can't complain too much, but have noticed some problems with both the mouse and keyboard in the few days that I've been using this set. For reference, I use this for work, approximately 10 hours per day. I have had a lot of issues with the keys; sometimes, certain keys do not work, or I have to press surprisingly hard for them to activate. I don't think it is a connectivity issue, as my keyboard/mouse are set right next to the USB plug-in. Additionally, the mouse frequently gets glitchy. I need it to be very precise for my purposes and often cannot get it to point and click exactly where I need it to go. I've tried reconnecting with the button on the bottom of each device, but have not successfully resolved these issues. I am a bit disappointed with the functionality of both products, but again, I think you get what you pay for here.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ....

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job ...................................................

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thanks, ColleenC! We're glad you think the Best Buy essentials™ Keyboard and Mouse Bundle is doing a good job! If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    You get what you pay for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a reason this is so cheap. For casual use this is probably just fine but not if it gets used daily. It worked for 2 months. I replaced the batteries once in that time and now with the keys being unresponsive It's destined for the recycle bin. It's a shame because I really liked it and it did worked great for a little while.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for work 8+ hours a day. I love this set

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your review! We're so glad to hear that you love the Best Buy essentials™ Full-size Wireless Membrane Keyboard and Mouse Bundle for your daily work. It's great to know it's comfortable and reliable for 8+ hours of use. If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    great simple set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set, easy to set-up/plug and play. The keyboard is also on the quieter side which I like. The mouse works great but just be aware that it’s small.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Easy Peasy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect keyboard and mouse for an inexpensive fix!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, mouse is very sensitive. Otherwise a great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value Keyboard

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low end keyboard but it works great. Keys are a bit choppy but responsive, or you could always spend more money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This setup works great, the mouse fits your hand nicely!

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your review, BWilliams! 🌟 We're delighted to hear that the Best Buy essentials™ Full-size Wireless Membrane Keyboard and Mouse Bundle is working great for you and that the mouse fits your hand nicely. If you have any questions or need further assistance, feel free to reach out. Ed | Best Buy Essentials Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Affordable combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good at a reasonable price !!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your review! We're glad to hear your Best Buy essentials™ Wireless Membrane Keyboard and Mouse Bundle is working well for you at a reasonable price! If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a keyboard urgently because I forgot my Microsoft wireless keyboard at home while on vacation, this has served me very well, it has a low profile and quiet keys

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Keyboard input lags and/or unresponsive at times

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DISCLAIMER: I will only be discussing the wireless keyboard in this review. I did not use the wireless mouse. My current keyboard had finally bitten the dust, and so I bought this keyboard as a holdover until my new keyboard arrived in the mail. Considering the price and quality of the keyboard I already had low expectations for this product, but I expected it to at least be usable. On a frequent basis the keyboard input is either delayed or outright unresponsive, which is unacceptable. Even as I write this review I have to delete and rewrite whole words that aren't completed properly as they are misspelled due to the keyboard missing inputs. In games the unresponsiveness results in severely noticeable lag, which depending on the game can be extremely frustrating. Even if you are desperate for a cheap keyboard as I was in my situation, I would recommend finding a different product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Get the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad honestly ird s little sqeaky but ill get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised - nothing special, just great value

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your review of the Best Buy essentials™ Full-size Wireless Membrane Keyboard and Mouse Bundle. We're glad to hear that it works as advertised and that you find it to be a great value. Your feedback is greatly appreciated and helps us continue to provide quality products. If you have any further comments or need assistance, please feel free to reach out. Ivy | Best Buy essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 4 out of 5 stars

    Wireless KB & Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems yet with it but wish the keys were not so small on keyboard, I tend to touch one and edge of another key.

    I would recommend this to a friend