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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1185 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are pleased with the keyboard's quality, full size, affordable price, and ease of setup. Many appreciate its wireless functionality and lightweight design that doesn't compromise on quality. However, some customers have reported issues with key responsiveness. There are also some concerns about battery life and potential lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,185 reviews
  • Rated 4 out of 5 stars

    Portable keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard on computer went bad. Bought this and didn't have to buy new computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    private label quality / price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality is ok / not too fancy or too cheap / mouse seems little lights but doable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money. Would buy again and again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mid performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its been a month and keys like "c" and "d" alreaddy stopped working

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We're so sorry to hear that keys like "c" and "d" have already stopped working on your Best Buy essentials™ Wireless Keyboard after only a month. That's definitely not what we expect, and we understand how frustrating that must be.

      If you need any assistance with this, please don't hesitate to contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Best Buy essentials wireless keyboard & mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless keyboard and mouse were exactly what was needed for an older computer. The keyboard had the right amount of spring action to type.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You get what you pay for

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is a bit large but it is tolerable for an affordable wireless keyboard+mouse on a budget.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for price point

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a little faulty. They back keyboard clips broke fast and the mouse got jumpy after about 6 months. After 8 months the usb plug broke into pieces

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compatible with my Mac computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my Mac computer. Didn’t feel like buying the keyboard for the Mac computer being that the kids always destroy it. This works very well for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked very well unfortantly i lost the dongle keep that safe

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your review, CollinM! We're glad to hear that the Best Buy essentials™ Full-size Wireless Membrane Keyboard and Mouse Bundle worked well for you. Sorry to hear about the lost dongle—definitely something to keep an eye on! Your feedback is much appreciated. Ivy | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    no bueno

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poor quality feels real cheap do not recomend for every day use

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works as it should

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Needed a new mouse so I got this combo.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its a good price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good price for a reason. A lot of the keys were acting up within a couple weeks /: Idk if I hit them too hard but that hasnt happened to me either

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. The board has a nice click and the mouse is super responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard and mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great, its works very well i am very pleased with my purchase. i am always pleased at what i buy from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exellent Set to Purchase for Computer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this set. Easy to setup and very snappy.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback! We're delighted to hear that you're very pleased with the set and found it easy to set up and responsive. Your satisfaction is our top priority, and we're glad to know our product is meeting your expectations. If you have any further comments or need assistance, feel free to reach out. Enjoy your new setup! Ivy | BestBuy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Best Buy Employee

    Rated 5 out of 5 stars

    Best keyboard and mouse for the price

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The multifunction keys are really helpful for using on mac and windows

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what is needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is not as sensitive as I'd hoped, but it works well otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a simple keyboard and mouse combo with all the controls I need ( volume+/-, mute, play, pause, etc). Would recomend this combo to anyone I know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing fancy, decent looking keyboard and mouse. Works absolutely fine, no serup needed just plug ans play, no issues connecting or any error. Worth theprice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purpose at Best Buy was to get my desktop working again. I had great customer service and this item was exactly what I needed.

    I would recommend this to a friend