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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 1183 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are pleased with the keyboard's quality, full size, affordable price, and ease of setup. Many appreciate its wireless functionality and lightweight design that doesn't compromise on quality. However, some customers have reported issues with key responsiveness. There are also some concerns about battery life and potential lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,183 reviews
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. All the process (buying, paying, and receiving) went smooth. Congratulations l.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owned

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good to know that I have been working with my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Membrane Keyboard and Mouse Bundle

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that this was ordered as a trial for our office and it has been working great! Will definitely keep this items information for future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised for a great price !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Good!!! Super Smooth and clicks are so satisfying.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not for me and my needs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home for an inbound call center and I am working on making my office space more cozy because we are now permanently remote. I am constantly typing notes for my calls and this keyboard was having issues with keys getting stuck or not typing what I know I typed. for what I needed it for it caused too many issues and errors which ultimately caused me to return it and get something else.

    No, I would not recommend this to a friend
    • Brand response from Best Buy CustomerSupport
      Posted .

      Hi StephanieR, I apologize for any dissatisfaction you may have experienced. If there are other preferences you have, we would have been very happy to accommodate them if they were available. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne BBY-ExBrand_Caribou_Coffee

  • Rated 5 out of 5 stars

    BestBuy keyboard

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard. Just wish the mouse click was quieter. Overall great product for great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very comfortable with the actual keyboard due to having carpal tunnel syndrome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great attention and nice personality for helping, I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works well with my laptop with no issues as the previous product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Keyboard

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good keyboard. As expected when received. Nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse and keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse and keyboard work great. They are easily portable and are very responsive. The mouse is very sensitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work as a mechanic and use this keyboard at my computer station.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membrane Keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Keyboard an mouse works as it should. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    enjoy using my new keyboard. happy to have it with the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build a linux box and needed a key board and a mouse. Wotks great, no connection problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    me/salesperson?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great salesperson; quite knowledgeable; if I'm not mistaken, he came from behind the Geek Squad counter to assist me. Great guy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Basic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard ir totally basic, works good, is easy to use it but the mouse doesnt work

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      Thank you for taking the time to review our Best Buy essentials™ - Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Reciever - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. You may send us an email [email protected] for further assistance. We'll be more than happy to assist you regarding this matter.

      Best Buy Essentials Support
      Angela
      https://www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great pairs up to my computer perfectly. Love the way the mouse and keyboard work together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Travel buddy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for travel or using in the office with my laptop. It’s got a solid connection and takes batteries

    I would recommend this to a friend
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