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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1185 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are pleased with the keyboard's quality, full size, affordable price, and ease of setup. Many appreciate its wireless functionality and lightweight design that doesn't compromise on quality. However, some customers have reported issues with key responsiveness. There are also some concerns about battery life and potential lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,185 reviews
  • Rated 5 out of 5 stars

    BB purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help and rescued a long time problem. Knowing And solving makes a review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This item is exactly as described.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what you'd expect for the price point. Very lightweight if that is what you're into .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wireless mouse and keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wireless keyboard and mouse are adequate. The mouse isn't the best but it's not the worst I've had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine! Reliable keyboard and mouse. Im plenty happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Product and great delivery service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for a product and great delivery service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The peripherals.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. You just plug and play. Nothing much to it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard for price do not recommend for gaming it does have some latency issues.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback on our Best Buy essentials Wireless Membrane Keyboard and Mouse Bundle. We're glad to hear that you found it to be a great keyboard for the price. We appreciate your honesty about not recommending it for gaming due to latency issues. We will definitely take your feedback into consideration as we continue to improve our products. Thank you for choosing Best Buy. If you have any questions or need further assistance, please don't hesitate to reach out. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-- Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    The price is right!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard for a great price. Soft key sound to minimize the “tap” noise. Great deal!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Keyboard and mouse

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a work pc but it chugs through batteries. Wouldn’t recommend it.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Rogre005,

      Thanks for taking the time and effort to leave a review about our Best Buy essentials™ - Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Reciever - Black (BE-PKRFCO). We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you need further assistance, please feel free to contact us via email at bestbuyessentials@bestbuy.com or call our customer service at 1-866-597-8427 Monday to Saturday, 8 a.m.–9 p.m. CST.

      Shai | Best Buy essentials Support
      https://www.bestbuy.com/bestbuyessentials BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    yes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow good job guys u made an awesome keyboard for me to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, minimum 50 characters on a review is stupid, please change it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST KEYBOARD EVER!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent key board with large numbers and letters. Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By using this keyboard I feel wonderful because the keys so mood t and sensitive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless keyboard and mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard and mouse works well with my new mini PC.

    I would recommend this to a friend
  • Cons mentioned:
    Key responsiveness

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially thought this keyboard would last for at least six months, but unfortunately, that's not the case. Some of the keys are already malfunctioning, and the dongle is falling apart.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for sharing your experience with our Full-size Wireless Membrane Keyboard and Mouse Bundle. We’re truly sorry to hear about the issues you’ve encountered with the keys and the dongle.

      We understand how disappointing it must be to have a product not meet your expectations, especially so soon after purchase. This is certainly not the quality we aim to provide.

      Please reach out to our Best Buy essentials customer service team (1-866-597-8427) so we can assist you further and find a solution. Your feedback is invaluable to us as we strive to improve our products and services. Thank you for bringing this to our attention. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Good Product Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the keyboard/mouse bundle. Wireless distance from keyboard to large video monitor works for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not needed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it . I didnt need it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality keyboard and mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for my new laptop. I prefer a keyboard and mouse, guess I'm old-school, the price was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Its compatible with my PC. Great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice wireless keyboard + mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought several of these to clean up out counter top of cords in our dental office. Paired and worked beautifully. Did what we intended well!

    I would recommend this to a friend