Customer Ratings & Reviews
- Model:
- BE-PKRFCO
- SKU:
- 6434809
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the keyboard's quality, full size, affordable price, and ease of setup. Many appreciate its wireless functionality and lightweight design that doesn't compromise on quality. However, some customers have reported issues with key responsiveness. There are also some concerns about battery life and potential lag.
This summary was generated by AI based on customer reviews.
Great value for basic keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse and keyboard works is there there’s any commercial namebrand
I would recommend this to a friendKeyboard & mouse
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Super light makes it very portable
I would recommend this to a friendA great deal
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, great experience and terrific customer support and service
I would recommend this to a friendGood Product Great Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for the keyboard/mouse bundle. Wireless distance from keyboard to large video monitor works for me.
I would recommend this to a friendMouse+ keyboard
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse little hard time to move the arrow where you want it. Keyboard there’s not visible volume buttons
I would recommend this to a friendHappy and Horrible - DO NOT BUY!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If works as a keyboard but will randomly delay keystrokes or just not input the keystroke. It work okay for a short while but it seems to be getting worse with time. Of course this starts happening after Best Buy’s crappy return policy is over. The mouse is by far the worst mouse I have ever used. I mean EVER. The tracking is bad and the delay moving the cursor is horrible. Sometimes it just sits there and I need to power cycle the mouse. DO NOT BUY!! You are definitely getting what you pay for. The purchase was a big waste of $20. Best Buy Essentials is the worse brand.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your feedback. We’re sorry to hear that you experienced issues with both the keyboard and mouse, including delayed keystrokes and poor mouse tracking. We understand how frustrating it must be to deal with these problems, especially after the return policy period has ended. Your insights are valuable, and we’ll take them into consideration to improve our product quality and performance. Thank you for giving us the opportunity to address these issues. Keith | Best Buy Essentials Support
- Cons mentioned:Key responsiveness
Best buy essentials keyboard
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard G and H keys not working after a week. Mouse is way too small.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We're so sorry to hear that the G and H keys on your Best Buy essentials™ Wireless Keyboard stopped working after only a week, and that the mouse in the bundle feels too small for you. That sounds really frustrating!
If you need any help with this, please don't hesitate to contact our Best Buy essentials customer support team (1-866-597-8427). They'd be happy to assist you with troubleshooting or exploring other options. - Mae | BestBuy Essential Support
Wireless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes it so easy to sit back in the chair and relax
I would recommend this to a friendVery good keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inexpensive and versatile. Very good for the price
I would recommend this to a friendWireless keyboard
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great using it for laptop attached to tv about 10 feet away
I would recommend this to a friendKeyboard and Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard at times stop working and there is a delay. Not all the time but enough to be annoying. The mouse is great no problem.
No, I would not recommend this to a friendGreat cordless mouse and keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse is very comfortable with the little divit for your finger. I enjoy the use of no cord to get tangled.
I would recommend this to a friendInexpensive keyboard and mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the cheap price. Mouse is a little sensitive and lightweight and takes some getting used to but works fine.
I would recommend this to a friendVery Laggy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too laggy. Spend a little more for a combo with a lower latency wireless connection. The delay between your keystrokes and mouse movement is so significant that it’s distracting and reduces productivity as you’re waiting for things to update on the screen.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your feedback. We’re sorry to hear that you experienced significant lag with the wireless connection, which affected your productivity. We understand how frustrating it can be to deal with delays between keystrokes and mouse movements. Your suggestion to invest in a combo with a lower latency wireless connection is valuable advice. We appreciate your honesty and will take your comments into consideration to improve our products. Thank you for giving us the opportunity to address these issues. Keith | Best Buy Essentials Support
keyboard/mouse review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use this everyday at home/work. I'm getting my money worth out of it. Very dependable.
I would recommend this to a friend
Mouse skips all over and keyboard lags
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you need a mouse and keyboard, buy literally anything else. The keyboard barely registers key presses and the mouse skips all over. Theres also a gigiantic 1-2s delay when you try to do anything. Writing code and using Photoshop are quite literally impossible with this thing. This is a perfect example of "you get what you pay for." It worked decently for about a month and now its completely unusable.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We're truly sorry to hear about the issues you're experiencing with the Best Buy essentials™ Full-size Wireless Membrane Keyboard and Mouse Bundle. We understand how frustrating it is to have a keyboard and mouse that lag and skip, especially when trying to code or use Photoshop.
The problems you described, such as the keyboard barely registering key presses, the mouse skipping, and the significant delay, are not typical of the performance we expect from our products.
We would like to investigate this issue and offer a solution. Please contact our Best Buy essentials customer support team (1-866-597-8427). We appreciate your honest feedback and apologize for the inconvenience. - Mae | BestBuy Essential Support
Great vakue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, Best Buy has the best products at the best prices
I would recommend this to a friendGood quality keyboard and mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed for my new laptop. I prefer a keyboard and mouse, guess I'm old-school, the price was right.
I would recommend this to a friendSmall and easy to use
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, if you can find it after the cat's attack....
I would recommend this to a friendHighly recommended
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing highly recommended buttons feel good
I would recommend this to a friend
