Customer Ratings & Reviews
- Model:
- BE-PKRFCO
- SKU:
- 6434809
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the keyboard's quality, full size, affordable price, and ease of setup. Many appreciate its wireless functionality and lightweight design that doesn't compromise on quality. However, some customers have reported issues with key responsiveness. There are also some concerns about battery life and potential lag.
This summary was generated by AI based on customer reviews.
Happy and Horrible - DO NOT BUY!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If works as a keyboard but will randomly delay keystrokes or just not input the keystroke. It work okay for a short while but it seems to be getting worse with time. Of course this starts happening after Best Buy’s crappy return policy is over. The mouse is by far the worst mouse I have ever used. I mean EVER. The tracking is bad and the delay moving the cursor is horrible. Sometimes it just sits there and I need to power cycle the mouse. DO NOT BUY!! You are definitely getting what you pay for. The purchase was a big waste of $20. Best Buy Essentials is the worse brand.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your feedback. We’re sorry to hear that you experienced issues with both the keyboard and mouse, including delayed keystrokes and poor mouse tracking. We understand how frustrating it must be to deal with these problems, especially after the return policy period has ended. Your insights are valuable, and we’ll take them into consideration to improve our product quality and performance. Thank you for giving us the opportunity to address these issues. Keith | Best Buy Essentials Support
Wireless keyboard and mouse combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a laptop and needed a wireless mouse and keyboard. The USB is not too bulky. Love it!
I would recommend this to a friendGreat deal
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keboard and mouse bith work great with one usb adapter.
I would recommend this to a friendgreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great service from the staff, easy to set up great value
I would recommend this to a friendGood bargain
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this set. At first the keys on the keyboard didn’t function all the time but fine now
I would recommend this to a friendIt works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did what it was supposed to do. I can’t complain
I would recommend this to a friendNot great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse stopped working after about 30 mins. Luckily I held onto my old one. Keyboard is okay but you can tell immediately it's a budget Keyboard.
No, I would not recommend this to a friendVery Laggy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too laggy. Spend a little more for a combo with a lower latency wireless connection. The delay between your keystrokes and mouse movement is so significant that it’s distracting and reduces productivity as you’re waiting for things to update on the screen.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your feedback. We’re sorry to hear that you experienced significant lag with the wireless connection, which affected your productivity. We understand how frustrating it can be to deal with delays between keystrokes and mouse movements. Your suggestion to invest in a combo with a lower latency wireless connection is valuable advice. We appreciate your honesty and will take your comments into consideration to improve our products. Thank you for giving us the opportunity to address these issues. Keith | Best Buy Essentials Support
Very Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits my hand perfectly. Keyboard is very portable.
I would recommend this to a friendGood wireless keyboard & mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a great deal. Works well for a good price. Recommended.
I would recommend this to a friendNice affordable Bluetooth set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need a wireless keyboard and this got the job done for me. Reliable too
I would recommend this to a friendLove my keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the number pad on the keyboard and the mouse is much more responsive than on my laptop!
I would recommend this to a friendPerfect for your PC
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome combo, can't rate higher! This is my 2nd set.
I would recommend this to a friendAverage keyboard for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for a month or two then the buttons are getting stuck on the 10 key .
I would recommend this to a friendGreat purchase!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves this combo item. Uses it nearly every day.
I would recommend this to a friendSimple Keyboard/Mouse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse and keyboard if you need something cheap and quick. Mouse is a bit small but great.
I would recommend this to a friendEasy to use Keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great combo set. Can pair it with any laptop of desktop. easy to use
I would recommend this to a friendGreat keyboard/mouse combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for work, coworkers like them! They prefer that this has the buttons to indicate caps and number lock is on.
I would recommend this to a friendBest priced keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very very affordable, does everything well. Using as a backup set.
I would recommend this to a friend- Pros mentioned:Keyboard quality
Keyboard stopped working after 40 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The feel and the size of both the keyboard and mouse are great, but 3 keys from my numbers pad stopped working after 40 days… a bummer. Won’t purchase again
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We're sorry to hear about the issue you experienced with your keyboard after only 40 days. Please reach out to our customer service team for assistance with a possible replacement or refund. We strive to provide high-quality products and want to ensure your satisfaction. Thank you for your feedback. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285