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Customer reviews

Rating 4.2 out of 5 stars with 1185 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are pleased with the keyboard's quality, full size, affordable price, and ease of setup. Many appreciate its wireless functionality and lightweight design that doesn't compromise on quality. However, some customers have reported issues with key responsiveness. There are also some concerns about battery life and potential lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,185 reviews
  • Rated 5 out of 5 stars

    Easy to connect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order arrived quickly and was very easy to connect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good enough

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cheep and it works works when you are right there, but might miss a stroke if you extend it across a classroom.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value period

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best value for simple wireless keyboard and mouse combo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard worked flawlessly and the integration with the laptop was seamless.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hmmm - not reccomended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard has been problematic since day 1. Wireless mouse works okay, but... see above.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Worked great but was to large for my work space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Mouse & Keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. I don't have any problem with the wireless mouse and keyboard.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good inexpensive option - not for prolonged use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard and Mouse was ok for the price, but usability lack especially with the compact mouse. The ergonomics didn't work well for me with the extended duaration of use in the office environment, in my case. I would however recommend this for someone needing a inexpensive secondary setup option or for shorter personal use.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      Thank you for taking the time to review our Best Buy essentials™ - Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Reciever - Black. I know that this could be an unfortunate situation. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Best Buy Essentials Support
      Angela
      https://www.bestbuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    Cheap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. Number keys on the side already getting stuck where I have to punch the keys. May return, I’ll see.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick shipping, well packaged, and exactly as described.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    wireless keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as I hoped for but very reasonably priced and is average

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy from BestBuy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best keyboard + mouse combo in the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and does what it should. Laptop recognized it right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. I have been using it for a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Master younger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and awesome product also great service at the store

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace the keyboard after nine months. If you are looking for something inexpensive that is only needed for a short time, this might be your product. If you are looking for a daily use keyboard, I would purchase something name brand and of better quality.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Mouse skips all over and keyboard lags

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] If you need a mouse and keyboard, buy literally anything else. The keyboard barely registers key presses and the mouse skips all over. Theres also a gigiantic 1-2s delay when you try to do anything. Writing code and using Photoshop are quite literally impossible with this thing. This is a perfect example of "you get what you pay for." It worked decently for about a month and now its completely unusable.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We're truly sorry to hear about the issues you're experiencing with the Best Buy essentials™ Full-size Wireless Membrane Keyboard and Mouse Bundle. We understand how frustrating it is to have a keyboard and mouse that lag and skip, especially when trying to code or use Photoshop.

      The problems you described, such as the keyboard barely registering key presses, the mouse skipping, and the significant delay, are not typical of the performance we expect from our products.

      We would like to investigate this issue and offer a solution. Please contact our Best Buy essentials customer support team (1-866-597-8427). We appreciate your honest feedback and apologize for the inconvenience. - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter needed it for her computer, and double screen and is enjoying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was good and am happy with both the keyboard and the wireless mouse.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked great for one week

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for about a week then keyboard intermittently stops working. Will try to exchange.

    No, I would not recommend this to a friend