Customer Ratings & Reviews
- Model:
- BE-PKRFCO
- SKU:
- 6434809
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the affordable price, good quality, and ease of use of this full-size wireless keyboard and mouse bundle. Many find the keyboard and mouse to be lightweight and the perfect size. While some users experienced minor issues with key responsiveness and battery life, the overall consensus points to a positive user experience. The wireless functionality is also a frequently praised feature.
This summary was generated by AI based on customer reviews.
Keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic keyboard , you get what you pay for .. good for normal use not gaming
I would recommend this to a friendWorked great for one week
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for about a week then keyboard intermittently stops working. Will try to exchange.
No, I would not recommend this to a friendrecommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good and does what it should. Laptop recognized it right away.
I would recommend this to a friendWireless Mouse & Keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. I don't have any problem with the wireless mouse and keyboard.
I would recommend this to a friendScam!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY open box items. They say they are in excellent condition and guaranteed to work but this is not the case. Im sure they dont even check if it still working or anything. Complete scam!
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your honest feedback, BrianM. We’re sorry to hear the open box item didn’t meet expectations. We always strive to uphold quality standards and appreciate you sharing your experience. Tine | Best Buy Essentials Support
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter needed it for her computer, and double screen and is enjoying it
I would recommend this to a friendhappy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was good and am happy with both the keyboard and the wireless mouse.
I would recommend this to a friendGreat item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. Very smooth no lagging. Plug and play...
I would recommend this to a friendWorks Great!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it’s supposed to do, love the mouse and the numbers pad
I would recommend this to a friendkeyboard
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.broke down in less than 2 months had to replace. Keys just stopped working
No, I would not recommend this to a friendKeyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product would recommend to anyone very useful
I would recommend this to a friendDon't do it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, I've attempted to contact both the store as well as corporate about this keyboard, with no luck. I've been hung up on, phone is never answered, etc. This keyboard is an absolute trainwreck...it mis-types, adds letters, deletes phrases...in fact, it's going back today! It truly needs an exorcism at very least lol. DEF not a reflection of many other items I've purchased from you...2 desktops, numerous other items throughout the years...but this particular item may be a one of a kind mistake, so I'll try to take my chances with another.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there,
Thank you for writing a feedback with our Best Buy essentials™ - BE-PKRFCO Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Receiver - Black. We apologize if the unit was not working properly and was not able to meet your expectation. Here at Best Buy Essentials, our top priority is your experience, please call our customer service team to have this investigated or send us an email. Please note that we are always here ready to assist you.
Gem
Best Buy Essentials
sound bar
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the sounds. i love bose products. little pricey but worth the sound
I would recommend this to a friendFaulty keys.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice keyboard. But, intermittent keys on keyboard and no way to take advantage of 1yr warranty.
No, I would not recommend this to a friendgood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i like this set it's great.........................................................................
I would recommend this to a friendBrilliant
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brilliant Brilliant Brilliant Brilliant Brilliant
I would recommend this to a friendBottom Numbers on the Number Key Pad Stop Working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used for a couple weeks and the right arrow key, 1, 2, and 3 on the number pad stop working. I have to use the numbers at the top of the keyboard above the letters now instead of the number pad on the right. For the arrow key have to use the mouse and click into the position I need to add or delete a symbol. Did not buy the insurance and past the 14 days return and exchange policy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Thomas,
Thank you very much for taking the time to review our Wireless Keyboard and Mouse Bundle. I am sorry to read some of the keys on the keyboard from this bundle stopped working.
Please follow the Contact Us link at the bottom of this response, we will assist with your warranty support needs and we will check for further options in this matter for you.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
Nice product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard and mouse work great for my computer.
I would recommend this to a friend- Cons mentioned:Key responsiveness
Keyboard Malfunction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this product. A few buttons on my 10-key stop working which is frustrating since I only had this product for little over a month now
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi JoelR,
Thank you for writing a review about our Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Reciever - Black. We know how frustrating it is that the keyboard is not working fine. We are sorry for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Best Buy Essentials Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Extream poor-quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I would give it and the Conway Arkansas store a negative star rating if it was possible. I ordered the 1st one online for pickup when I got back home, I realized it was opened, used, and had parts missing. I returned it got a replacement combo and checked to see if it was factory sealed before leaving the store since Best Buy is now selling used stuff as new. Once I got home and set it up the E, M, U, and L keys would not work. Avoid buying this poor-quality combo and if you are buying anything from the Conway Arkansas store make sure it is factory sealed before leaving the store.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello there,
Thank you for sharing your experience with our Best Buy essentials™ - Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Reciever - Black. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Best Buy Essentials Support || https://www.bestbuy.com/