Customer Ratings & Reviews
- Model:
- BE-PKRFCO
- SKU:
- 6434809
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the keyboard's quality, full size, affordable price, and ease of setup. Many appreciate its wireless functionality and lightweight design that doesn't compromise on quality. However, some customers have reported issues with key responsiveness. There are also some concerns about battery life and potential lag.
This summary was generated by AI based on customer reviews.
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i like this set it's great.........................................................................
I would recommend this to a friendDon't do it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, I've attempted to contact both the store as well as corporate about this keyboard, with no luck. I've been hung up on, phone is never answered, etc. This keyboard is an absolute trainwreck...it mis-types, adds letters, deletes phrases...in fact, it's going back today! It truly needs an exorcism at very least lol. DEF not a reflection of many other items I've purchased from you...2 desktops, numerous other items throughout the years...but this particular item may be a one of a kind mistake, so I'll try to take my chances with another.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there,
Thank you for writing a feedback with our Best Buy essentials™ - BE-PKRFCO Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Receiver - Black. We apologize if the unit was not working properly and was not able to meet your expectation. Here at Best Buy Essentials, our top priority is your experience, please call our customer service team to have this investigated or send us an email. Please note that we are always here ready to assist you.
Gem
Best Buy Essentials
Bottom Numbers on the Number Key Pad Stop Working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used for a couple weeks and the right arrow key, 1, 2, and 3 on the number pad stop working. I have to use the numbers at the top of the keyboard above the letters now instead of the number pad on the right. For the arrow key have to use the mouse and click into the position I need to add or delete a symbol. Did not buy the insurance and past the 14 days return and exchange policy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Thomas,
Thank you very much for taking the time to review our Wireless Keyboard and Mouse Bundle. I am sorry to read some of the keys on the keyboard from this bundle stopped working.
Please follow the Contact Us link at the bottom of this response, we will assist with your warranty support needs and we will check for further options in this matter for you.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
sound bar
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the sounds. i love bose products. little pricey but worth the sound
I would recommend this to a friendWorks Great!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it’s supposed to do, love the mouse and the numbers pad
I would recommend this to a friendKeyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic keyboard , you get what you pay for .. good for normal use not gaming
I would recommend this to a friendGreat item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. Very smooth no lagging. Plug and play...
I would recommend this to a friendKeyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product would recommend to anyone very useful
I would recommend this to a friendFaulty keys.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice keyboard. But, intermittent keys on keyboard and no way to take advantage of 1yr warranty.
No, I would not recommend this to a friend- Cons mentioned:Key responsiveness
Best buy essentials keyboard
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard G and H keys not working after a week. Mouse is way too small.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We're so sorry to hear that the G and H keys on your Best Buy essentials™ Wireless Keyboard stopped working after only a week, and that the mouse in the bundle feels too small for you. That sounds really frustrating!
If you need any help with this, please don't hesitate to contact our Best Buy essentials customer support team (1-866-597-8427). They'd be happy to assist you with troubleshooting or exploring other options. - Mae | BestBuy Essential Support
Brilliant
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brilliant Brilliant Brilliant Brilliant Brilliant
I would recommend this to a friendgood value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a basic, inexpensive keyboard. This did the job. Good for the cost.
I would recommend this to a friendNew Keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to read and hit keys. too bad initial equipment was no good
I would recommend this to a friendNice product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard and mouse work great for my computer.
I would recommend this to a friendWireless keyboard and mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product highly recommended. Very easy to set up.
I would recommend this to a friendGreat for the price!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very affordable and works just as well as any keyboard.
I would recommend this to a friendWireless Keyboard Excellent value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and works great with computer. Product was ready for me when I arrived.
I would recommend this to a friendWorst keyboard ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keys started sticking almost immediately, and after a few weeks several keys wouldn't type without 2 or 3 (or more) key presses. I bought it because it was cheap but now I am having to buy another one that actually works. And in the meantime using my backup wired keyboard, which works great but takes up one of my few USB ports. Plus I am still using the wireless mouse.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .That sounds incredibly frustrating with the Best Buy essentials™ Wireless Keyboard! Keys sticking almost immediately and then needing multiple presses after just a few weeks is definitely not what you'd expect. We totally get your disappointment, especially since you bought it for the price and now have to buy another one. It's a bummer that your backup wired keyboard is taking up a USB port too. We're glad the wireless mouse is still working for you, though. Please contact our Best Buy essentials customer support team (1-866-597-8427) for further assistance. - Mae | BestBuy Essential Support
Extream poor-quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I would give it and the Conway Arkansas store a negative star rating if it was possible. I ordered the 1st one online for pickup when I got back home, I realized it was opened, used, and had parts missing. I returned it got a replacement combo and checked to see if it was factory sealed before leaving the store since Best Buy is now selling used stuff as new. Once I got home and set it up the E, M, U, and L keys would not work. Avoid buying this poor-quality combo and if you are buying anything from the Conway Arkansas store make sure it is factory sealed before leaving the store.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello there,
Thank you for sharing your experience with our Best Buy essentials™ - Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Reciever - Black. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Best Buy Essentials Support || https://www.bestbuy.com/
Great Option
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for a simple connection when bluetooth can be an issue.
I would recommend this to a friend