Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $19.99

Customer reviews

Rating 4.2 out of 5 stars with 1183 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers appreciate the affordable price, good quality, and ease of use of this full-size wireless keyboard and mouse bundle. Many find the keyboard and mouse to be lightweight and the perfect size. While some users experienced minor issues with key responsiveness and battery life, the overall consensus points to a positive user experience. The wireless functionality is also a frequently praised feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,183 reviews
  • Rated 5 out of 5 stars

    New Keyboard

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to read and hit keys. too bad initial equipment was no good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless keyboard and mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product highly recommended. Very easy to set up.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Cheap

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran out of batteries very quickly. Not a good product.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thanks for your feedback on the Best Buy essentials™ - Full-size Wireless Membrane Keyboard and Mouse Bundle, TinTan. We appreciate you sharing your experience. Please contact our Best Buy essentials customer support team (1-866-597-8427) for further assistance. - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    good value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a basic, inexpensive keyboard. This did the job. Good for the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very affordable and works just as well as any keyboard.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slow connection reaction

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m always having issue with the keyboard connecting to the computer. The mouse and keyboard uses the same usb connector, the keyboard seems to have a slow connection.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for letting us know about the keyboard connection issue. We understand how important reliable connectivity is, and your comments help us assess performance more thoroughly. We appreciate you taking the time to point out your experience. Tine | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    More keys fail every day.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In just a couple of months my keys started to fail. First the right arrow, and now the E, F, D, V, and Enter key all do the same thing. I have to push much harder on those keys to get them to work properly. Every day I have to pop those keys off; adjust the rubber piece under it, and put the key back on so this keyboard will function properly. Unfortunately when the Cashier rang me up, he removed the wrong item from my receipt forcing me to pay more and now I can't even return this garbage keyboard. Clearly not intended for daily us.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there!

      Thank you for taking the time to review our Best Buy essentials™ - BE-PKRFCO Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Reciever. I understand how exciting a new purchase can be and how upsetting it is that it some of the keys are no longer working, that's why I would kindly ask you to contact us if you ever encounter another issue with your appliance, we'll be more than happy to provide any needed assistance.


      Best Buy Essential Support
      Irene
      www.BestBuy.com BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    No complaints

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well no complaints comes with batteries good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Option

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a simple connection when bluetooth can be an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. This works great. You should try it. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Keyboard Excellent value

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and works great with computer. Product was ready for me when I arrived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cheap price for quality equipment

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth Keyboard and mouse for $20. Does it get any better than this?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB essentials-BE-PKRFCO Wireless Keyboard/Mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a back-up and have not used this keyboard yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything it says it is and works great!!! Completely plug and play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Set

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Love the mobility and range because I move around a lot in my workspace.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wireless range is terrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When its not dropping wireless connectivity to the usb receiver it works fine which is the only reason it’s not 1 star. Outside of about a 3’ radius the keyboard consistently drops keys and the mouse stutters. Bought for a home theater PC and it’s borderline useless unless the keyboard is parked right next to the PC… might as well have bought wired. :P

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Was a gift, but no complaints!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift, but no complaints! Seems to work fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I didn’t like

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like the quality of the mouse. The keyboard is ok

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy essentials BE full size wireless keyboard works perfect..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Less than a month & some keys not working

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a month of using & already has keys not working. Too late to return - so now I’m having to work with a key board that the H and N keys DON’T work!

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Mel1, we apologize for any frustration you encountered. We’re committed to improving, and your feedback helps us do better. - Carl | Insignia Products BBY-ExBrand_Best_Buy_essentials