Customer Ratings & Reviews
- Model:
- BE-PKRFCO
- SKU:
- 6434809
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the keyboard's quality, full size, affordable price, and ease of setup. Many appreciate its wireless functionality and lightweight design that doesn't compromise on quality. However, some customers have reported issues with key responsiveness. There are also some concerns about battery life and potential lag.
This summary was generated by AI based on customer reviews.
Okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay overall but sometimes skips. Would not recommed.
No, I would not recommend this to a friendstuck keys
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am having some stuck keys on the new keyboard every so often
No, I would not recommend this to a friendGet what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.USB dongle is falling apart and there's no power button on the keyboard otherwise works great
I would recommend this to a friendkeyboard
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first keyboard was defective, the replacement working fine so far. Am basing my ratings on the first keyboard as have not owned the replacement long enough to give a fair review.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi AnthonyD! I am grateful for the prompt replacement of my defective keyboard and mouse bundle from Best Buy essentials™. Despite the initial issue, the after-sales service ensured I received a fully functional replacement. I appreciate the 1-year manufacturer warranty which helps maintain the high quality of products and customer satisfaction.
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-full-size-wireless-membrane-keyboard-and-mouse-bundle-with-usb-reciever-black/6434809.p?skuId=6434809
great value and works perfectly. nice size fit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great value and works perfectly. nice size fit too!
I would recommend this to a friendLess than a month & some keys not working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a month of using & already has keys not working. Too late to return - so now I’m having to work with a key board that the H and N keys DON’T work!
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Mel1, we apologize for any frustration you encountered. We’re committed to improving, and your feedback helps us do better. - Carl | Insignia Products
Worked great- until it didn't work anymore
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard/mouse combo was great, until it stopped working. It lasted exactly 2 months. At first I thought I was not hitting the "space" bar. Then the letter "c" stopped working. I changed the batteries and still no "c"- oh well. I guess I got what I paid for :-)
No, I would not recommend this to a friendPoor Quality, would not recommend.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked okay for a couple of months, then some keys started not working. Materials are cheap and build quality is poor. Not a great product, would recommend purchasing something of better quality. Logitech, Microsoft etc.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Cheap
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ran out of batteries very quickly. Not a good product.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thanks for your feedback on the Best Buy essentials™ - Full-size Wireless Membrane Keyboard and Mouse Bundle, TinTan. We appreciate you sharing your experience. Please contact our Best Buy essentials customer support team (1-866-597-8427) for further assistance. - Mae | BestBuy Essential Support
Great for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is your basic no frills keyboard and mouse. Don't expect any things special.
I would recommend this to a friendHorrible keyboard.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just started using this keyboard even though I Purchased it in August of last year and it is horrible. I will never purchase this keyboard again, the keys are horrible it takes me forever to login into my computer. The cap lock button is the worst.
No, I would not recommend this to a friendStopped working within weeks.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had it for a couple of weeks before it randomly would decide not to type. It started with the number 2 and just got worse from there. I need to be able to type in order to do my job. It’s frustrating because the first one I bought lasted almost 1 year, but even that is a problem that it stopped working after that. I’m not happy I had to get yet another keyboard. Won’t buy this one again.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi MeganH, we are sorry to hear about the issues you experienced with your Full-size Wireless Membrane Keyboard and Mouse Bundle. We strive to provide high-quality products and it is disappointing to hear that this was not the case for you. We appreciate your feedback and will be sure to pass it along to the appropriate team for further review. If you have any further questions or concerns, please feel free to reach out to us. Thank you for bringing this to our attention. Gly | Best Buy Essentials Support | https://www.bestbuy.com/site/best-buy-essentials-full-size-wireless-membrane-keyboard-and-mouse-bundle-with-usb-reciever-black/6434809.p?skuId=6434809
Okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not always recognize keys so a bit frustrating.
No, I would not recommend this to a friendNot worth the cheap price!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the keyboard would intermittently function, I needed to strike the keys so hard my fingers hurt! The mouse was only slightly better. Spend $8 more and get the Logitech MK270; I had that for {can't remember how many} years of use/abuse! Will be swiftly returning this for the Logitech.
No, I would not recommend this to a friendBrand response from Best Buy CustomerSupport
Posted .HI KennyC! I am so sorry to hear about your experience with the Best Buy essentials™ - Full-size Wireless Membrane Keyboard and Mouse Bundle. It must have been frustrating to have to strike the keys so hard that your fingers hurt, and I understand why the Logitech MK270 may be a better choice for you. This is not the quality of product that we want to provide to our customers, and I would like to offer assistance covered by the manufacturer’s warranty. Please call 1-888-237-8289 for further support with returning the product and finding a suitable replacement.
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-full-size-wireless-membrane-keyboard-and-mouse-bundle-with-usb-reciever-black/6434809.p?skuId=6434809
Not recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Mouse works well. The keyboard i stopped using and went back to the cabled version. The keyboard would freeze up or lag behind when typing very frustrating would not recommend.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Reciever - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Best Buy Essentials Support
Angela
https://www.bestbuy.com
Wireless Keyboard & Mouse Pair, NC w/ Chrome OS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard and mouse seem nice, but nowhere on the outside of the box is it's compatibility written, and I didn't find out that it didn't work with my computer until I got home and opened it up.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there,
Thank you for taking the time to review our Best Buy essentials™ - Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Receiver - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
BestBuy Essential Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Great price, poor quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was great, but the quality is poor. The "c" key stopped working only 2 days after the 30 day warranty. Good thing I had the Best Buy warranty to cover it.
No, I would not recommend this to a friendBrand response from Best Buy CustomerSupport
Posted .Hi VictoriaN! I'm sorry to hear that you experienced issues with the quality of the product shortly after your purchase. It can be disappointing when a product doesn't meet your expectations, especially when the warranty doesn't cover the issue. I'm glad to hear that you had purchased the Best Buy warranty and were able to have the issue resolved. If there is anything else we can assist you with, please don't hesitate to reach out. Thank you for providing this feedback.
JC | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-full-size-wireless-membrane-keyboard-and-mouse-bundle-with-usb-reciever-black/6434809.p?skuId=6434809
Just grab a Logitech
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard is the cheapest option but it should still fully function properly, more than 2-3 key inputs entered at the same times leave the keyboard stuck until you repress the key that is replication the input. Not work it
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Anon!
Thank you for taking the time to review our Best Buy essential - BE-PKRFCO Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Receiver, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
BestBuy Essentials Support
Alvin
https://www.bestbuy.com/
- Cons mentioned:Key responsiveness
Horrible Quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used for 1 month and multiple keys stopped working. The E key along with the 3 key on the number pad went out completely. Removed the key covers and no debris. Would not recommend.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello WilliamG,
Thank you very much for taking the time to review our Best Buy essentials - BE-PKRFCO Full-size Wireless Membrane Keyboard and Mouse Bundle with USB Reciever - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Best Buy Essentials Support
Alvin
https://www.bestbuy.com/
Scam!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY open box items. They say they are in excellent condition and guaranteed to work but this is not the case. Im sure they dont even check if it still working or anything. Complete scam!
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your honest feedback, BrianM. We’re sorry to hear the open box item didn’t meet expectations. We always strive to uphold quality standards and appreciate you sharing your experience. Tine | Best Buy Essentials Support